Sprint Lays Off 330 Techs, Closes 55 Stores

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In what the company claims is an effort to streamline business, Sprint has laid off 330 techs, closed 150 service centers and shut 55 retail stores.

The Overland Park, Kan., wireless carrier laid off 330 technical consultants, closing 150 service and repair centers across the country, a Sprint representative confirmed to CNET. It also shut down 55 of its worst-performing retail stores. The moves were part of a larger plan for layoffs and cuts that was announced in January.
 
this what happens when there are no new customers. just have to fight over each other customers now.
 
this what happens when there are no new customers. just have to fight over each other customers now.

No...this is what happens when you want to increase your profits. You fire your employees.
 
No...this is what happens when you want to increase your profits. You fire your employees.

Sprint isn't as profitable as Verizon or AT&T so they need to make an adjustment somewhere ... Laying off employees is never nice but it is sometimes necessary if employees are your primary cost

Personally I'd like to see tmobile and sprint merge ... Although it would reduce competition a little, the combined company would be better able to compete with the market leaders AT&T and Verizon ;)
 
It's unfortunate for the former employees, but Sprint can suck a nut. I bought a 4G phone almost 2 years ago because I was told (at the time) that they would have 4G up in about 3-4 months. Since then, every time I call up and ask, I always get told "in about 90 days." I was told that 4 times. Combine that with 3G speeds that are under a tenth of a meg in the Denver Metro area, and I'm done. I'm told nothing is wrong with my phone and I get $5 off my bill IF I call up to bitch. My contract is up in a couple of weeks, and I can't WAIT.

Now that I'm done with my rant, I hope these folks find new jobs soon.
 
No...this is what happens when you want to increase your profits. You fire your employees.

You mean this is what happens when greedy upper management wants to retain their overblown salaries instead of taking responsibility for their underperformance.

"Hrmm, should I take a pay cut because I screwed up, or fire a bunch of people and keep my millions? :p"
 
It's unfortunate for the former employees, but Sprint can suck a nut. I bought a 4G phone almost 2 years ago because I was told (at the time) that they would have 4G up in about 3-4 months. Since then, every time I call up and ask, I always get told "in about 90 days." I was told that 4 times. Combine that with 3G speeds that are under a tenth of a meg in the Denver Metro area, and I'm done. I'm told nothing is wrong with my phone and I get $5 off my bill IF I call up to bitch. My contract is up in a couple of weeks, and I can't WAIT.

Now that I'm done with my rant, I hope these folks find new jobs soon.

Similar experience here. I want to like Sprint since they're the underdog, but they are too behind..ugh...

Moved to AT&T and got a nice discount through a union. Voice and data are great, device selection is good and you can resell easily. Had to call them up a lot due to errors on my bill though.
 
When you work for a company that isn't making money this is always a possibility, rather than go belly up they closed the bottom grossing store (either in bad areas, bad management at store or crappy employees there) that saves a ton on all kinds of burden, taxes, real estate, rent and other overhead.

The only other option would be to shrink their service area, which would probably result in greater loss of income than closing the stores did.

People got laid off, it sucks that's for sure, I have been laid off as part of a chapter 11 liquidation so I know the feeling.
 
If they only would fix their service they could keep / get new customers and wouldn't have this issue.
 
It's unfortunate for the former employees, but Sprint can suck a nut. I bought a 4G phone almost 2 years ago because I was told (at the time) that they would have 4G up in about 3-4 months. Since then, every time I call up and ask, I always get told "in about 90 days." I was told that 4 times. Combine that with 3G speeds that are under a tenth of a meg in the Denver Metro area, and I'm done. I'm told nothing is wrong with my phone and I get $5 off my bill IF I call up to bitch. My contract is up in a couple of weeks, and I can't WAIT.

Now that I'm done with my rant, I hope these folks find new jobs soon.

You do realize that if you bought a 4G 2 years ago on Sprint it was WiMax. Sprint abandoned Wimax for LTE awhile back and have since shut down virtually all WiMax service.

Sprint has pretty decent 4G LTE coverage now (not as good as Verizon, but better - if not slower - than AT&T) but unless you phone has an LTE radio you will never see it.
 
TBH there are sprint stores everywhere. 55 is slightly more than 1 per state. Think about it, in your state you are not going to even know which 1 store it was unless it happened to be your sprint personal store.


While BOTA may not understand what happened he has a point. Sprint screwed a ton of people over on the WiMax deal and you cannot blame them if they are pissed about it.

Sprints LTE rollout has been picking up but its still unpredictable and slow. And their maps really exaggerate the area of coverage.
 
Having just switched from Verizon to T-Mobile, I really hope Sprint doesn't succeed in the buyout. Two completely different standards, and Sprint's notoriously awful network speeds, and taking out the one company that has spurred a sudden competition in the mobile market in the US is just an awful combination. It's unfortunate to see what is happening to Sprint, but they need to clean house and improve their own service before thinking about buying out a competitor who isn't having such problems.
 
Having just switched from Verizon to T-Mobile, I really hope Sprint doesn't succeed in the buyout. Two completely different standards, and Sprint's notoriously awful network speeds, and taking out the one company that has spurred a sudden competition in the mobile market in the US is just an awful combination. It's unfortunate to see what is happening to Sprint, but they need to clean house and improve their own service before thinking about buying out a competitor who isn't having such problems.

Any particular reason you switch from Verizon to T-mobile?
 
You do realize that if you bought a 4G 2 years ago on Sprint it was WiMax. Sprint abandoned Wimax for LTE awhile back and have since shut down virtually all WiMax service.

Sprint has pretty decent 4G LTE coverage now (not as good as Verizon, but better - if not slower - than AT&T) but unless you phone has an LTE radio you will never see it.

Sprint has decent coverage somewhere?

Around me (as in 100 miles around me) there is shit coverage no matter where you go. And then if you actually do have coverage your calls can't actually make its way out.

So at least in my area, doesn't matter what phone you have, you still can't really use their service.
 
Sprint has decent coverage somewhere?

Around me (as in 100 miles around me) there is shit coverage no matter where you go. And then if you actually do have coverage your calls can't actually make its way out.

So at least in my area, doesn't matter what phone you have, you still can't really use their service.

Depends how you define decent...

I travel all around the country, and if you want to talk overall "best" coverage, then Verizon always wins. You can get out into the boonies pretty much anywhere and have voice and data. Nowdays most everywhere even has 3G, and 4G is quickly catching up.

AT&T can advertise all they want about fastest speeds and largest coverage (which may be true if your talking population density of major cities) but they are worthless if you aren't in a major metro area, or traveling along major interstate corridors.

Sprint isn't as good as Verizon when it comes to getting way out in the boonies, but you'll still find service in far more places than anyone else.

Data speed with Sprint sometimes isn't all that great... but then again, 99% of the time, their 3G is more than enough for me. I don't try to watch videos on tiny little screens, and streaming music sounds like shit to anyone not tone deaf, so for my needs of email, basic apps, some web browsing, and occasional tethering, it usually works fine.

Granted if Verizon wasn't so damn expensive, I've switch all my phones and devices to them, but for the price Sprint usually works "well enough" for me.
 
Many years ago, they could have had me as a customer but decided I was not important enough to bother. I was using the Nextel service when they were bought out by Sprint. However, because stuff was not yet switched over in my area, they would not help me get a new phone and contract.

Basically, I destroyed my phone, paid early termination fee and went elsewhere for my service. (I wanted out of Nextel for the longest time anyways. No, I had not gone into a rage though.) Basically, Sprint does not have my sympathy at all so, good luck to them.
 
Sprint has rolled out LTE in my area (Charlotte, NC), but it sucks. According to their map I should get it almost everywhere. In reality I get it almost no where. And when I do the speeds rarely go over 1mbps. The rest of the time I'm stuck with 3G which is slower than dial up. Their data network is a fucking joke.

As for the 2 year old phone comment. You do realize that the S3 came out almost 2 years ago and is LTE, right? It's what I currently have and I'm almost at the end of my contract.

I'll be going with Verizon. As much as I hate to have a data cap their service is superior.
 
Sprint made a bad business decision that will haunt or even BK them. Instead of upgrading their infrastructure to improve coverage and speed to retain and win over new customers they, instead, wasted $15.5 billion on the iPhone deal that just exacerbated issue driving long time customers, like me of over ten years, away and they're not even selling that well.

700px-World_Wide_Smartphone_Sales_Share.png
 
Sprint made a bad business decision that will haunt or even BK them. Instead of upgrading their infrastructure to improve coverage and speed to retain and win over new customers they, instead, wasted $15.5 billion on the iPhone deal that just exacerbated issue driving long time customers, like me of over ten years, away and they're not even selling that well.

700px-World_Wide_Smartphone_Sales_Share.png

I agree it has also pushed them to do stupid things like charge and extra $50 for Samsung phones over any other carrier.
 
Faster, cheaper, and unlimited everything. Also, their international roaming can't be beat.
I was just wandering cause I'm a long time T-mobile user. While T-mobile is cheaper and offers unlimited everything. Their service does have a lot of problems like no indoor signal, lately multiple drop calls. But that of course could only be in my area(NYC). So hopefully their service in your area is better.
 
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