Video Card Diagnostics - before attempting return?

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Nexxsys

n00b
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Jun 15, 2013
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Wondered if anyone could tell me what kind of testing a 'store" or manufacturer would do on a video card that is brought in because of artifacts being produced in games?

Reason I am asking is my XFX 7970 has been producing artifacts in State of Decay,usually the temperature hits 70 + Celsius but last night it was 64 degrees and the zomies turned to pick rectangles. Up till last night it was only State of Decay, but I saw artifacts in Elder Scrolls as well. Unfortunately this doesn't consistently happen, and sometimes a reboot clears it right up.

I purchased the card back in June and got a 2 year warranty (IPR) with it, but before I take it in I wondered if there was as certain test I could perform to try and produce the artifacts more consistently?

I ran 3D Mark and Heaven Benchmark as maxed out as possible for a few runs with no artifacts appearing. Even when the artifacts appeared in the above stated games none were seen in those graphics tests.

Appreciate any thoughts or recommendations
 
Are you seeing pink/purple speckles or dots? In my experience that means that something is dying, typically memory, especially if you have seen it slowly getting worse over time. I don't think there is any real diagnostics that a store can do to determine this unfortunately.
 
The most you can do is tell them in as much detail what you did to replicate the results when you send the card in for RMA.
 
I would RMA if I had any issues. Although it sounds like it may just be an issue with that game. Has it done it on any other games?
 
Rizen said:
Are you seeing pink/purple speckles or dots? In my experience that means that something is dying, typically memory, especially if you have seen it slowly getting worse over time. I don't think there is any real diagnostics that a store can do to determine this unfortunately.
Click to expand...

no speckles, I see mountains for example as blocks when I look at them and then away from them.

Mountain looks block like

Mountain looks nice

I have no other issues.

Skillz said:
The most you can do is tell them in as much detail what you did to replicate the results when you send the card in for RMA.
Click to expand...

Thanks... instead of RMA going to try the IPR with the purchasing location?
 
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