R9 290x black screen

Just giving you guys some information, because i'm having the same problem with my card, perhaps it helps.

I have a Radeon R9 290 (non-x) with Elpida Memory type EDW2032BBBG which I modded with the Arctic Accelero Xtreme III cooler.
It's not getting hot at all, i'm usually around 75 degrees when fully stressed.
I've tried with and without ATI overdrive enabled.
I get black screens in BF4 randomly, sometimes I can play for an hour, sometimes only minutes.
I also get black screens when running furmark, but when I keep the card idle, it's fine.

As somebody mentioned somewhere I also have a high pitch whine coming from my card, so high even that older people can't seem to hear it.

Hopefully somebody can figure out what's wrong.
 
No, this has no relation to sound cards. The only reason you should post in here is for the following:
You have a Radeon R9 series card
You have a black screen LOCKUP (meaning you cannot ctrl+alt+del out of it or do anything but shut your machine off to resolve it.)
 
RagingRaven said:
As somebody mentioned somewhere I also have a high pitch whine coming from my card, so high even that older people can't seem to hear it.

Hopefully somebody can figure out what's wrong.
Click to expand...

Don't worry too much about coil whine. You can make just about any card whine -- though you might get a model that's particularly whiny.
 
sonsonate said:
Don't worry too much about coil whine. You can make just about any card whine -- though you might get a model that's particularly whiny.
Click to expand...

Well I've been assembling computers for about 15 years now and I have never had a card make this loud a whine before.
Of course you sometimes get computer components that have a tiny high pitch noise, but this sound is so loud it's louder than the background fan noise.

Luckily or perhaps unluckily in this case my hearing is still quite good so I usually hear higher pitched sounds where others no longer hear it, but this isn't just the frequency but also the amount of db the whine is.

The only reason I pointed this out is because I saw an earlier post saying something fairly similar about coil whine being louder than the fans, so perhaps this is an indication of a larger issue.

I noticed you said 'make' it whine, but I have the card at stock settings and still the high pitch sound is there.
 
RMA your card if you have coil whine. I've seen some videos on YouTube and it is not a nice sound. Just search around YouTube and see if that is the noise you're hearing.
 
The video's on youtube indeed have a similar sound, but mine is there even when idle and it's even higher than those.
I wonder if it even would be picked up by a camera.

I might RMA the card as you said, but I'm just going to wait to see if it has any link to the problem in this thread, because somebody else had it as well.

Further more I might have to RMA it anyway if it turns out there is a big problem with the r9 290 series and the black screens.
 
RagingRaven said:
The video's on youtube indeed have a similar sound, but mine is there even when idle and it's even higher than those.
I wonder if it even would be picked up by a camera.

I might RMA the card as you said, but I'm just going to wait to see if it has any link to the problem in this thread, because somebody else had it as well.

Further more I might have to RMA it anyway if it turns out there is a big problem with the r9 290 series and the black screens.
Click to expand...
Damnnn, if my card were making a high pitched noise or whining I would have RMA'd it already. That sounds like some kind of hardware problem, I doubt any software or driver is going to fix your issue.. I would encourage you to RMA through the vendor you bought your card through, I'm not sure how some of the other manufacturers are but it's my understanding that Sapphire's RMA process is painfully slow. Might want to do that before the limited warranty from the seller expires (if its applicable in your case).
 
I work at a local computer shop so that shouldn't be a problem, we do RMA's quite regurlarly ;)
I only bought the card last week so I can wait for a bit to see how things work out.

maboblivion said:
What's your vrm temps ?
Click to expand...

I don't know how to see it, both HWiNFO and GPU-Z are only showing me GPU temp no VRM temps
 
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http://www.youtube.com/watch?v=WAQoiblBJwE

Video of one of the black screen crashes, and the 2 frames before the crash (thanks to a guy over at guru3d for spotting it)

sWJbQPm.jpg


LJaQjRI.jpg



Again I get this crash in other games and benchmarks not just bf4.
 
Yep, that's it exactly.
I have the exact same thing happening, even the artefacts right before it happens I have seen.
 
I'll have to see if I also get those weird lines before the black screen, haven't been able to spot them.
 
Also haunted by those black screens, though in my case it never freezes.
The monitor just goes black for about 5 seconds and then comes back and might go out again in couple of seconds.

It might happen in the first minute you enter the game or after 2h of gaming so there's no pattern to it. Also happens when you idle on desktop.

I have also noticed that when it does happen, gpu utilization takes a big drop and core voltage drops to either uvd or low performance state before jumping back to high performance state.

My card is watercooled so temps are not the problem, also my card has Hynix memory and most of the guys having problems have Elpida but they seem to hardlock instead.

Downclocking memory has no effect in my case.

Powertune playing tricks with us?
 
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Desgaizu, I'm seeing the same thing (with the lines) when I slow down my 290 x crash video as well..
 
i just black screened playing xcom enemy within a few minutes ago :( not exactly a very graphic intensive game.
 
I just filled out the RMA with NewEgg, I'm done fiddling with this piece of shit- hopefully my replacement part won't have the same issues. Will post back when I receive my replacement card. Oh and I'll be documenting BIOS versions etc. before and after RMA.
 
gunfighterAK said:
Hey guys,

Don't know if someone mentioned this but there is a poll on over at overclock net about the black screens and the memory manufacturer. The OP suspects a link with the BIOS and the memory brand.

poll link http://www.overclock.net/t/1441349/290-290x-black-screen-poll

I'm curious about this black screen issue as I'm planning a build soon with 290s in crossfire.
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My advice? Hold off. Look and see what happens when people start receiving their RMA replacements. If the black screening behavior continues then I would say stay away.
I returned my 290x today with NewEgg RMA and used the IronEgg return policy, which is replacement only. So I cannot get a refund unless the product is defective :confused:.
You can bet if my replacement has the same issues I will be demanding a full refund.
 
My 290 has not black screened while playing a game or any 3D application, however it will freeze my screen, cut to black, and return to normal (about a 10 second pause) every time I lock windows or have the UAC window appear.

Is this possibly related?
 
A_N_D_Y said:
My 290 has not black screened while playing a game or any 3D application, however it will freeze my screen, cut to black, and return to normal (about a 10 second pause) every time I lock windows or have the UAC window appear.

Is this possibly related?
Click to expand...

In my experience that is an AMD driver issue. I've had it off and on over the last few generations.
 
SicKlown42012 said:
In my experience that is an AMD driver issue. I've had it off and on over the last few generations.
Click to expand...

It certainly Feels like a driver issue, though not one I have encountered before. Strange that haven't seen this presentation reported elsewhere, but I will attempt a uninstall/reinstall of the drivers tonight and see if that changes anything. Then again, I've got to assume AMD will be coming out with new Beta drivers shortly...
 
A_N_D_Y said:
My 290 has not black screened while playing a game or any 3D application, however it will freeze my screen, cut to black, and return to normal (about a 10 second pause) every time I lock windows or have the UAC window appear.

Is this possibly related?
Click to expand...

Nope that's VPU recovery.
You can usually stop that by disabling Aero.

P.S. you guys with black screens on the desktop: do you have Aero enabled or disabled?

I've had zero black screens on this computer, for 3 weeks (well I had two, but both were caused by overclocking the RAM in CCC instead of afterburner and then rebooting, instead of overclocking with Afterburner), and one black screen by enabling LLC through IC commands and having my core shoot up past 95C so fast that it couldn't even throttle (that black screen was thermal shutdown protection).

I'm going to enable Aero and see if I get any.
 
I havn't had any issues myself with the Sapphire 290 but I been over at overclock.net talking about it also and it say 700 watts on the box..

The 290 in HardOpc review pulled 350 watts alone and the bare min platform pull 90 watts .. well I have the 1366 socket with a 130watt cpu and all my other stuff like Antec 620 water cooling pump and fans that have to be part of powerdraw. my powersupply is a Corsair TX 950 watt so I have a lot of headroom and i'm not running at rated peak wattage all the time .

In the old days one would unplug anything not needed to make the system run like fans and such and declock if you thought the power supply could be the issue as a way to check it.

I also reset my cmos before putting the 290 in as I have had issue with black screens in the past on other cards when switching from old to new card.. worth a try ..
 
nickrorschach said:
Just a heads up, it is possible AMD are checking this thread:

http://forums.overclockers.co.uk/showthread.php?t=18557629&page=6

Please post GUZ logs of the time of the crash, along with motherboard\CPU\blah etc in the same format as others. Right now we only have three people who have done this. If get more in the same thread, then great...
Click to expand...

My cards black screen on just about any 3D intensive program. I was just trying to run some basic benches to get a feel for performance:
- 3Dmark Vantage black screen
- 3Dmark Firestrike black Screen
- Unigine Valley black screen

3Dmark11 and Heaven 4.0 seem to be able to run fine. I've had about 15 black screen crashes and I haven't even tried a damn game on these things yet.
 
I haven't read anything that AMD recognized it yet. I wish they did :(, definitely would be peace of mind. I'm still experiencing it every now and then. I've been just playing ps3 in the mean time
 
Of course not, they would rather have pissed off customers giving them bad press.

Honestly, that companies customer service makes no sense to me.
 
Well, I will be following this thread to see if this gets resolved somehow. Can be a driver issue as well considering they tried to fix 290 performance through drivers and cooling (at least first time I have ever heard about improving performance of newly released cards by making the fans run faster).

I do want to try R9 290 CFX once different coolers are available. My only concern is that AIBs don't produce blower style coolers and then I am faced with an issue of reducing overclock on my CPU due to excess heat being thrown in my case.
 
I checked my card yesterday and it has Elpida memory modules on it and I have not had any issues and played BF 4 single player for like 3 hours last night and also ran a gpu-z log as to see how it preformed with load and temps..

BF 4 I saw 90 to 100 % gpu useage...
 
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