Verizon Sends Angry Letters to 10TB FiOS Users

SS_Wehrwolf said:
False advertising... period.... the attorney general should get involved and place sanctions on verizon and force them to adhere to their advertisements...

As for anyone complaining about someone using 77tb a month..what the fuck did he pay for if not unlimited data? How the hell does that impact you in any way shape or form? It doesnt... if he wants to stream 24/7 in HD guess what? He paid for it, you didnt....

Bandwidth is super cheap... they have been sucking us dry for 2 decades now on that bullshit lie about impacting network speeds.... ITS THEIR NETWORK, UPGRADE THE FUCKING THING... thats what a business does to handle bandwidth.... if they dont, why are you using them? I pull down atleast 20tb a month on mine...between playing games and movies on 3 cellphones, 1 desktop, 1 laptop 1 ipad and 1 ipod....among thrree people....guess what? I paid for it... so either pay for my internet or go pound sand....
Click to expand...

Way to read the rest of the thread. Nowhere does verizon stipulate you have unlimited bandwidth. Their TOS clearly says bandwidth is monitored on a user by user basis and if you are out of the norm then you will be told to slow it down.
 
Crosshairs said:
I keep seeing the word "unlimited" used here...can anyone point to where Verizon states its unlimited?

I'm genuinely curious,as Ive never seen it advertised that way, so I'm just wondering if it is in fact advertised as such.
Click to expand...

evilsofa said:
Verizon has never advertised an unlimited data plan for FIOS internet.

To all of you in this thread criticizing Verizon for advertising an unlimited plan: put up or shut up. I'll help you out - here's the page on which Verizon advertises its FIOS internet plans:

http://www.verizon.com/home/fios-fastest-internet/fastest-internet-plans/
Click to expand...

pretty much what I thought....:D
 
SS_Wehrwolf said:
False advertising... period.... the attorney general should get involved and place sanctions on verizon and force them to adhere to their advertisements...

As for anyone complaining about someone using 77tb a month..what the fuck did he pay for if not unlimited data? How the hell does that impact you in any way shape or form? It doesnt... if he wants to stream 24/7 in HD guess what? He paid for it, you didnt....

Bandwidth is super cheap... they have been sucking us dry for 2 decades now on that bullshit lie about impacting network speeds.... ITS THEIR NETWORK, UPGRADE THE FUCKING THING... thats what a business does to handle bandwidth.... if they dont, why are you using them? I pull down atleast 20tb a month on mine...between playing games and movies on 3 cellphones, 1 desktop, 1 laptop 1 ipad and 1 ipod....among thrree people....guess what? I paid for it... so either pay for my internet or go pound sand....
Click to expand...

What false advertising ... I checked my Fios account on Verizon and looked at their website ... they never use the word "unlimited" in any context ... neither do they specify the limit (which they are under no obligation to do so) ... the contract you sign with them specifies the terms of service BOTH parties must meet to continue to have a valid contract ... in these cases it sounds like these few people are all violating the terms of their contracts with Verizon (and not the other way around) ;)
 
I think an industry standard that i would be fine with is something along the lines of:

Everyone is bandwidth unlimited except the top .0001 percent of users.


i dont like hard values for unlimited, but if they are way outside the norm, and have zero self control, i dont give a damn.

When i go to a buffet, i dont eat for 16 hours straight, taking a shit between every six plates.
 
Godmachine said:
Again , while it may be considered marketing speak , for all intends and purposes they are comparing their "no cap" to other ISP's that do actively cap or are still in the process of considering it. When caps were strongly enforced (which it sounds like Comcast is going back to a 300GB a month cap) Verizon FiOS residential service in comparison was basically "uncapped" even if it technically it wasn't. If you told one person they can have a service that caps and enforces 300GB per month usage versus 10TB's a month (or a soft cap) which do you think they would choose?

I don't understand why people are freaking out over this , only 45 users even got notices to trim down their usage or switch to a business account. Its not like Verizon told its entire user base that now their service is capped at 300GB's a month. The focus of this entire story is one user who abused his service and tried to take advantage of the soft cap on the residential part of the service. Verizon previous to this never sent out any kind of letters regarding over usage. So Verizon did an audit of their heaviest users and it came down to 45 accounts , sent them notices and probably to make an example of a abusive user , decided to terminate his account.

I would be extremely pissed off if my FiOS connection was being saturated 24/7/365 by some douche bag who wants to run a server farm out of his basement pirating tons of files and providing a VPN service to his buddies. If he wants to do that then he can get a business account so Verizon can at least be ready to cope with it on the residential service. The only reason he even got away with it for so long as there wasn't really anyone else on his GPON so it probably went unnoticed.

Honestly the highest I've gone on FiOS so far is probably this month , about 4TB's at this point. That's largely because of my Crashplan back up and redownloading my entire Steam library and various other things (legit I might add).

I don't get how people think it should be ok for this guy to use 77TB's of bandwidth in a month , I don't care how big your business is if you need that kind of bandwidth you should be on a full time business account and not a residential one.

He violated the TOS (more like raped it in terms of server bandwidth) and that's all there is to it. Considering what Comcast/TWC/At&t have done in the past to users concerning caps , this isn't really news worthy at all.
Click to expand...

Like I said in my post (before the one you quoted) I thought the guy was extreme in his usage. I'm not really out raged that Verizon sent him a letter to stop it. But If you don't post specifics... people will do that. Look at Costco, they used to have an INCREDIBLE return policy, which I still wish they still do. However, people were abusing it left and right, with computer/electronic returns. Apparently, people were returning 7 year old tvs or somethign to get full priced paid back. And they reined it in. Now, do I want Verizon to set hard caps? No! But I wish they would say something about a soft cap that would be considered pretty extreme, like what that guy used.
 
Godmachine said:
Again , while it may be considered marketing speak , for all intends and purposes they are comparing their "no cap" to other ISP's that do actively cap or are still in the process of considering it. When caps were strongly enforced (which it sounds like Comcast is going back to a 300GB a month cap) Verizon FiOS residential service in comparison was basically "uncapped" even if it technically it wasn't. If you told one person they can have a service that caps and enforces 300GB per month usage versus 10TB's a month (or a soft cap) which do you think they would choose?

I don't understand why people are freaking out over this , only 45 users even got notices to trim down their usage or switch to a business account. Its not like Verizon told its entire user base that now their service is capped at 300GB's a month. The focus of this entire story is one user who abused his service and tried to take advantage of the soft cap on the residential part of the service. Verizon previous to this never sent out any kind of letters regarding over usage. So Verizon did an audit of their heaviest users and it came down to 45 accounts , sent them notices and probably to make an example of a abusive user , decided to terminate his account.

I would be extremely pissed off if my FiOS connection was being saturated 24/7/365 by some douche bag who wants to run a server farm out of his basement pirating tons of files and providing a VPN service to his buddies. If he wants to do that then he can get a business account so Verizon can at least be ready to cope with it on the residential service. The only reason he even got away with it for so long as there wasn't really anyone else on his GPON so it probably went unnoticed.

Honestly the highest I've gone on FiOS so far is probably this month , about 4TB's at this point. That's largely because of my Crashplan back up and redownloading my entire Steam library and various other things (legit I might add).

I don't get how people think it should be ok for this guy to use 77TB's of bandwidth in a month , I don't care how big your business is if you need that kind of bandwidth you should be on a full time business account and not a residential one.

He violated the TOS (more like raped it in terms of server bandwidth) and that's all there is to it. Considering what Comcast/TWC/At&t have done in the past to users concerning caps , this isn't really news worthy at all.
Click to expand...

Hey guys I give you 2 hotdogs when the other stand only gives you 1 so I am going to put up a sign that says no cap on hotdogs. I mean its fair right because compared to others mine is just so much more? Oh and 2 wrongs make a right.
 
If ANY of you people think that he is using all that equipment and paying for that kind of bandwidth to just help family and friends out, you are nuts.

The guy is obviously providing a service to people. Who the hell keeps 24 - 2TB drives? Get real..... If hes not torrenting which he swears he does it minimally, I can assure you hes making some coin and if hes doing that, he should be on the business plan.
 
doz said:
If ANY of you people think that he is using all that equipment and paying for that kind of bandwidth to just help family and friends out, you are nuts.

The guy is obviously providing a service to people. Who the hell keeps 24 - 2TB drives? Get real..... If hes not torrenting which he swears he does it minimally, I can assure you hes making some coin and if hes doing that, he should be on the business plan.
Click to expand...

He's most likely operating a seed box and charging people for it.
 
Thats kind of what I was thinking. Which is a service, which means he should be on business class.

Id like to see how many of you on this forum go over 1TB, and of that how many do it WITHOUT torrenting files. I bet its few and far between.
 
rudy said:
Hey guys I give you 2 hotdogs when the other stand only gives you 1 so I am going to put up a sign that says no cap on hotdogs. I mean its fair right because compared to others mine is just so much more? Oh and 2 wrongs make a right.
Click to expand...

I don't think FIOS ever said they were selling you unlimited hot dogs.
 
Call 40GB 2 hrs, its 500hrs, 20 days continuous.
He used 7.7x more.
 
Yeah... I just don't see how it's physically possible for an individual to use so much (even for "just" a 10 TB people).

Surely, they must do something other than sit in front of PC/TV and watch the screen the every woken (if sleep deprived) minutes of their lives..
 
comcast should give us a discount after reading this.

Well if you have comcast.....unfortunately we dont have FiOS where I am TOO BAD!!!!

10TB Sheesh!!!
 
oh I would love to have these problems... I live in Fairbanks Alaska and the highest cap i can get is 300gb at 22 down and 2 up, and I pay an arm and a leg for it. www.gci.com.

I think if i let every one watch lots of netflix and amazon prim in hd all the time I could easly hit a TB but I doubt much more. If i go over i pay $2 dollers a gb. freaking nuts.
 
Rody said:
oh I would love to have these problems... I live in Fairbanks Alaska and the highest cap i can get is 300gb at 22 down and 2 up, and I pay an arm and a leg for it. www.gci.com.

I think if i let every one watch lots of netflix and amazon prim in hd all the time I could easly hit a TB but I doubt much more. If i go over i pay $2 dollers a gb. freaking nuts.
Click to expand...
Gotta love that 2-tier payment system.

Just convince yourself that your Alaska Permanent Fund payment goes towards subsidizing your internet.

But really, those prices are absolutely absurd. $160 for 300GB and 22mbps line. That's about what we have (250GB/18mbps), and it only costs $40/mo in California.
 
$2 a GB? That's just fucking insane. May I've always wanted to live in Alaska but the shit internet up there has always put me off heh
 
This guy offloading 77tb's worth of data off Verizon sounds like a class example of a keyboard warrior.
 
The term unlimited should be discontinue as it relates to bandwidth or data.

They should be upset he did what he did, but what do they expect with the term "unlimited?"

You can't say one thing and mean another. If he violated the tos because he was running a server farm, then nail him for it, but if the term unlimited is used, it shouldn't matter if he runs one computer or a server farm, as unlimited is unlimited.

Clearly there are limits :D
 
I hit 1TB a month easy, but the dude who does 77tb wtf, shit like that is out of order especially for a home user, plus he shouldn't be web hosting from a residential connectio. which he admits he does.

Hope he gets kicked next month.
 
Gavv said:
The term unlimited should be discontinue as it relates to bandwidth or data.

They should be upset he did what he did, but what do they expect with the term "unlimited?"

You can't say one thing and mean another. If he violated the tos because he was running a server farm, then nail him for it, but if the term unlimited is used, it shouldn't matter if he runs one computer or a server farm, as unlimited is unlimited.

Clearly there are limits :D
Click to expand...

I don't think Fios has ever used "unlimited" as a selling point ... I only see references to speed and features on my account and on their webpage ... as long as the limits are large (like the Verizon ones are) I don't think they even have a legal obligation to tell you there are limits ... as long as their ToS defines how the limits will be applied (which it does) it is up to you to conform to the ToS (or don't get their service) ... people tend to forget that most contracts are two way (there are requirements on the service provider but also the user) ;)
 
kbrickley said:
I don't think Fios has ever used "unlimited" as a selling point ... I only see references to speed and features on my account and on their webpage ... as long as the limits are large (like the Verizon ones are) I don't think they even have a legal obligation to tell you there are limits ... as long as their ToS defines how the limits will be applied (which it does) it is up to you to conform to the ToS (or don't get their service) ... people tend to forget that most contracts are two way (there are requirements on the service provider but also the user) ;)
Click to expand...

Let me ask you this:

Can you define large? As it relates to data usage. Can you without any shadow of a doubt tell what he was doing (before he indicated he was running a server)? If they make a contract and they are going to stop service for high usage one would assume, just like assuming everyone knows Verizon's sedition of large, what those thresholds are.

Not arguing what he did was technically wrong, what is wrong though is not having clear defined limits. If it is determined that a household running 24/7 can only download 32TB's (random number pulled from thin air) then a cap can be established. If in fact they don't have a cap, well they should set one so everyone knows where it is.

Short of them coming to his house and doing an inspection, or requesting his electric bill, the only way for them to monitor is usage. You would assume in this day an age any company would learn from other companies in the past and either spell it out, or not use such a broad term as unlimited. I will take your word they don't use it, as I am not a FIOS customer. But I know my cell bill spells out exactly what my limits are.
 
Gavv said:
Let me ask you this:

Can you define large? As it relates to data usage. Can you without any shadow of a doubt tell what he was doing (before he indicated he was running a server)? If they make a contract and they are going to stop service for high usage one would assume, just like assuming everyone knows Verizon's sedition of large, what those thresholds are.

Not arguing what he did was technically wrong, what is wrong though is not having clear defined limits. If it is determined that a household running 24/7 can only download 32TB's (random number pulled from thin air) then a cap can be established. If in fact they don't have a cap, well they should set one so everyone knows where it is.

Short of them coming to his house and doing an inspection, or requesting his electric bill, the only way for them to monitor is usage. You would assume in this day an age any company would learn from other companies in the past and either spell it out, or not use such a broad term as unlimited. I will take your word they don't use it, as I am not a FIOS customer. But I know my cell bill spells out exactly what my limits are.
Click to expand...

Except the contract you sign (or the ToS if you choose to go contractless) doesn't guarantee the user either speed or service and it reserves the rights of Verizon to change the terms of the contract as needed (almost all contracts in the Internet world do this) ... it doesn't sound like they specify hard limits since their limits are fairly flexible for now ... out of five million users they flagged less than 100 (0.002% of their user base) ... Fios has been extremely reliable for me and I have no issues with their ToS or contract requirements ... if other folks do then they should change providers or switch to business contracts (which have different more favorable to the client terms) ;)
 
kbrickley said:
Except the contract you sign (or the ToS if you choose to go contractless) doesn't guarantee the user either speed or service and it reserves the rights of Verizon to change the terms of the contract as needed (almost all contracts in the Internet world do this) ... it doesn't sound like they specify hard limits since their limits are fairly flexible for now ... out of five million users they flagged less than 100 (0.002% of their user base) ... Fios has been extremely reliable for me and I have no issues with their ToS or contract requirements ... if other folks do then they should change providers or switch to business contracts (which have different more favorable to the client terms) ;)
Click to expand...

Changing the service or contract is one thing, sending letters because they used to much is anorexic, especially if it isn't clear.

I don't think many have a problem if VZ wants to change their service, or even enforce it, as long as it is clear the standards they are using.
 
So not only was this guy running a high bandwidth server on a residential connection (which has been banned on every ToS for every ISP since forever), he made an assumption on bandwidth that isn't supported by anything in reality (I like how the people screaming "UNLIMITED MEANS UNLIMITED" are cheerfully ignoring all of Crosshairs' posts).

And yet, despite all that, Verizon never actually disconnected him. They just sent him a letter asking to cut it out. Verizon deserves props for that.
 
TheMadHatterXxX said:
Ya I wanted to call him out in the thread he created in the other forum but I kept my mouth shut...what a sense of entitlement this fuckin douche has huh lol.
Click to expand...

Typically people are entitled to services they pay for, don't know what crazy shit hole you are living in.
 
Spazturtle said:
Typically people are entitled to services they pay for, don't know what crazy shit hole you are living in.
Click to expand...

You are right, if people pay for the services they should be entitled to use them.
He didnt pay for server hosting.
Um.
 
Spazturtle said:
Typically people are entitled to services they pay for, don't know what crazy shit hole you are living in.
Click to expand...

Depends on what service he paid for though ... he was originally on a business plan which allows the user significant benefits (including more guaranteed speed, no restrictions on commercial and non-commercial servers, and fewer limitations on total consumption) ... he switched to a much more restricted residential plan (because it was cheaper) ... now he is complaining about restrictions that are defined in the service contract he accepted ... one can argue that a service provider is entitled to customers who don't violate their service contracts also ;)
 
kbrickley said:
Depends on what service he paid for though ... he was originally on a business plan which allows the user significant benefits (including more guaranteed speed, no restrictions on commercial and non-commercial servers, and fewer limitations on total consumption) ... he switched to a much more restricted residential plan (because it was cheaper) ... now he is complaining about restrictions that are defined in the service contract he accepted ... one can argue that a service provider is entitled to customers who don't violate their service contracts also ;)
Click to expand...

He switched back to business and they still complained that he was over using.

Please keep up with the situation or stop commenting on it, there are like 3 streams of discussion going on when only one is the truth.
 
You must log in or register to reply here.
Back
Top