Fired For Calling Out Non-Tipping Customer On Twitter

Yanno fuck this guy, I'm so fucking glad his whiny bitchy ass got fired.

First lets take into account this is not a fucking waiter/server/someone who is making you comfortable, this is a food truck cook, which kind of puts him maybe probably in the same category as someone at Quiznos or Subway, ok maybe a little higher because he needs to work a grill. If these guys stiffed this company for sitting in a restaurant and running up the bill I could see where he's coming from, but he's a god damn food truck cook! I don't want to see a fucking tip jar in a subway, a quizno, a deli, a donut shop, or any buffet, if you're not bringing the food directly to me at my table where I'm dining on it you don't fucking deserve a tip unless perhaps it was extra-ordinary quality of food.

Now we get the really whiny
“This group placed a huge order: three of this sandwich, four of another, three of the one that takes forever on the grill, two of the one that takes forever to assemble. Five or six milkshakes. The order came to just under $170.”
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Oh fucking waaaaah, they ordered something on the menu of your TRUCK that takes FOREVER to cook, WAAAAAAAAAA something takes FOREVER to assemble. If those items are such a pain in the ass for you to do, and cause this much of an issue that they aren't priced according to the level of difficulty then take them the fuck off the menu.

And before people get their panties in a twist over the size of the order, it was fucking 12 sandwiches and 6 milkshakes. For $170... that's not bottom dollar price for food, someone is making money off it and if the cooks on the FOOD TRUCK are getting paid minimum wage then that onus is on the owner of said FOOD TRUCK. Figure maybe $5 for a milkshake or so, then that means each sandwich cost about $12 each...


It took three people to fill the large order, all while a line began to queue up behind the staffers from Glass, Lewis & Co. who had placed the order.

“[W]e had to tell other customers that their lunch orders would take longer than usual,” recalls Brendan.
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So if they had 12 people in line, or 6 people ordering for 2 people, they would be slammed to the max? Again it's a FOOD TRUCK. You want to tip because the person leaning through the window has huge boobs and talked with you while your order was being cooked by the unseen person behind the wall? That's your right, however this wasn't the ginormous order they're making it out to be, this wasn't something above and beyond what food truck guys normally do unless he does shit business, and so some customers had to wait an extra 10 minutes... oh fucking no. Downside is now a company that places big orders with this food truck won't be fucking doing that because his loud mouth assed cook can't keep his thoughts to himself ... quoting him
because of some misguided notions about having ‘the courage of your convictions,’ or whatever.”
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He's fucking misguided alright...

This world is so fucked up people have gotten to the point of thinking every that they do requires a tip or your a douchebag. I'm not talking someone who makes you comfortable or goes above and beyond the duty. Who tips their mail man? UPS/FedEx guy? Garbage man? Well if you do, then fuck you you're part of the problem that makes them think they deserve more than their salary.

<whew... lots of anger in me tonight :)>
 
Next time those people get a large take-out order from ANYWHERE they're so getting their food pissed in.
 
1/2 bent said:
They have to get tips to survive. WTF don't you get. They don't even get paid min wage as they rely on tips more for income. I think a % for tips should be added to the bill total a law.
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That law is what I think is wrong. They should get minimum wage PLUS tips. Not have tips as part of wages. Tips are extra for doing a good job to the customer. They aren't expected. So, the wages should not reflect that.

I've tipped very good for a long time, but if the service is crap - I don't. I don't mean it was just average. I mean bad.

Servers take a lot of shit from people. They are the ones that are interacting with the entitled people that want their food exactly how they want and in a hurry and it doesn't matter if you're busy as all fuck. You get one thing wrong, and they have that power trip to knock you down and make you so pissed off. But, you can't say anything other than 'sorry, I'll fix that for you' unless you want to be out of a job. The tip? A single dollar. Maybe two. This isn't a once a month thing, it usually happens daily at least once. Pretty fucked up.
 
staticlag said:
I notice you deliberately omitted "burger"

But actually cooking all that is easy if you know how to cook.

1) sear meat on both sides for 2-3 minutes
2) put in oven at 400 until done

In the oven it has no chance of burning unless the cook is taking a 30 min break, and it remains juicy.
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Have you ever cooked in a large volume, fast paced environment? It's pretty obvious you haven't, just wanted to confirm it.

Cooking multiple items, to order, is not as easy as it looks.
 
staticlag said:
I notice you deliberately omitted "burger"

But actually cooking all that is easy if you know how to cook.

1) sear meat on both sides for 2-3 minutes
2) put in oven at 400 until done

In the oven it has no chance of burning unless the cook is taking a 30 min break, and it remains juicy.
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Tracking food cooking (and how well-done it is requested) across orders placed at many different times gets hard. It isn't a linear, one-after-the-other process. ;)
 
CaptNumbNutz said:
Have you ever worked as a waiter or a delivery driver? Do you have any idea how averages and percentages work?

Tips on the large orders make up for tightfisted people who think its ok to derp around and tip a flat fee rather than a percent. Also, the larger the order, generally the more items that are brought out to you, hence the waiter is doing more work per order.
No where is that more important than being a waiter or waitress where it is completely 100% legal to pay below the minimum wage and their entire earning potential comes from tips. For delivery drivers that get paid more than minimum wage the tipping is debatable, but their pay still isn't that good and they have to deal with extra wear and tear on their vehicle.
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still doesn't mean you don't have to earn it. If you simply do your basic job and act like you don't want to even talk to me and nothing else your lucky to ever see more than a dollar from me. But if your ontop of things, constant refills on my water and coffee, quality checking and such I have no issues with 20%-30% tips.

My lowest tip? 1 cent and a note saying "penny for my thoughts? Don't make me wait 15 minutes for a drink" for making me wait 15 minutes just to take my drink order lol.
 
Filter said:
but your not tipping the cook.
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depends
some places YOU ARE
at some places the tips are split with the waitstaff and kitchen

ether way not tipping on a BIG order or with a large group makes you an ASS
more places are adding in 10% gratuity if your group is bigger then 4 people because people seem to think they can stiff on the tip on big orders
in the case of the story here this big order likely tide up the food truck for a wile and they should get a bigger tip IMO they should add 10% on big orders like that to cover that it does take extra time and takes away from taking other smaller order

i try to tip well when i can i know at some places like Waffle House the people working there make jack be for tips
 
CaptNumbNutz said:
No where is that more important than being a waiter or waitress where it is completely 100% legal to pay below the minimum wage and their entire earning potential comes from tips.
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Except there is no place in the US where it is 100% legal to pay below the minimum wage, yes even in the food service industry because the owner of said business MUST make up any difference between wage and tip deficit if that worker is not making at least minimum wage in some way.

Then that brings to the point what about places where it's not legal to even start at a point lower than minimum wage before tips? My city for instance where minimum wage is over $10/hr, and no there's no restaurant exclusion of this, and they get health care through the city (which very often comes as a percentile surcharge on every bill that owners pocket whenever it goes above the act cost of health care they're required to offer), and they're required to have paid sick time. You're required to tip wait staff here as well? So what's the argument then? Oh they do a hard job. I do too, but I don't leave a tip jar on my desk, clear my throat whenever someone gets something from me and nod towards the jar.

Plus lets come back to reality, this was a food truck, a roach coach, a scarf n' barf, there was no delivery of food done here, about as close to delivery as it got is the fact they parked the truck in an area they thought would get good customers and they turned 180° from the prep area to the take-out window with bags in hand.
 
1/2 bent said:
They have to get tips to survive. WTF don't you get. They don't even get paid min wage as they rely on tips more for income. I think a % for tips should be added to the bill total a law.
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I get it, but it's called a gratuity for a reason, I am appreciative of you going above and beyond to ensure I enjoyed myself.

Me sitting with my water, or beer empty for half the meal doesn't mean you get 20% of my $50 tab, it means you get $2, because I spent half my meal chocking down my food without anything to wash it down.

I understand servers rely on tips, but servers need to understand tips are based on performance, not because you took my order.

I always leave a tip, but my server is in complete control of how much that tip is!

If you don't like gambling with your earning power don't take a serving job, I learned that when I took my first job at 16 working at my local TGI McFunsters. One day when we were really busy I was left a 50 cent tip. I was angry and bitchy much like some of the people posting here. Then I talked to my mother whom was a waitress from 15 all the way through college and all the way until she found out she was pregnant with me, which was almost a decade. And she told me, that my table had told me that my service was no good, and that next time, I should ask them what I had done wrong and work to improve myself, and the service I provide.

What a lot of servers and delivery people don't seem to understand is that what they are doing a gamble. Sometimes, you win and sometimes you loose! But it averages out.

Coming in with a butt hurt attitude that anyone whom doesn't give you a handout because you "deserve it" is part of the problem of this entitlement culture that has become far too common!

If you don't want to gamble with your wages, and risk making more or sometimes less than minimum wage, don't take a server or delivery job! Simple as that!
 
H@RD5 said:
If you don't want to gamble with your wages, and risk making more or sometimes less than minimum wage, don't take a server or delivery job! Simple as that!
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A benefit of restaurant work is that they often are flexible in scheduling their waitstaff, for those that have outside obligations (school, needs of family, etc). Static, predictable pay generally requires you work a static schedule.
 
I usually tip something if not well because I have worked as a server before and I know much of a crap job it can be. However, if a place does the whole mandatory gratuity for large groups thing then I pay in cash minus the gratuity and leave whatever change I have left be it two dollars and change, a fiver or whatever. I also make sure that the server knows that I would have tipped them properly but since their place of business doesn't care about their employees... why should I.

I absolutely hate it when you get the bill and all of a sudden they write in a 30% tip or whatever. No. Not yours.
 
Volume said:
I tip, but the problem I have with tipping is that it's based on a percentage of the total cost of the order. It doesn't matter if I have a $6 burger or the $25 steak, you don't deserve a better tip just because you carried a more expensive food item to me.
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Tipping was never about you, it was always about the management. If they made tips based on the percent then the waitresses become nothing more than commissions sales staff. There for it is not in the interest of the waitresses to alert you to the best deals or food, and they know the way to make more money is sell more.

That said tipping is totally voluntary and I am surprised how many people are unwilling to tip in ways that they think would be better to shift the focus. Tipping actually heavily shifts my buying decisions, simply put I rarely go to places that require a tip because it just seems to add a large cost to an already more expensive meal that takes longer to get. The only question left is how good is it, sometimes its better, many times it is not.

Also to the person who said tips do not go to the chef, it depends on the restaurant, but many I worked in requested the waitresses voluntarily send a tip, from their tip to the bar, cook staff, and buss staff. The reason is to make sure that EVERYONE is trying their best to make the place run well and make customers happy. Why cook a good meal if there is no gain for you? Why get the tables cleared fast and quiet, why mix good drinks for the tables rather than just ignoring them and focusing on the customers at the bar?

That said many food places are local and they are all run in all different ways for all different reasons, or lack of reasons.
 
Ragenrok said:
still doesn't mean you don't have to earn it. If you simply do your basic job and act like you don't want to even talk to me and nothing else your lucky to ever see more than a dollar from me. But if your ontop of things, constant refills on my water and coffee, quality checking and such I have no issues with 20%-30% tips.

My lowest tip? 1 cent and a note saying "penny for my thoughts? Don't make me wait 15 minutes for a drink" for making me wait 15 minutes just to take my drink order lol.
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15 whole minutes? Oh. My. Fucking. God. Someone call a paramedic.
 
Oh let me also let all your wait staff know about another thing. A lot of places include a mandatory gratuity for large groups, and this group size can vary, sadly my family, meaning immediate family only just kids, mom and dad, sometimes trigger this limit, lol. Well I can promise you one thing every time without fail, if you put a 15 or 18% gratuity in the bill, you get exactly that and nothing more. Which is unfortunate for you because most often I tip at least 20%.
 
rudy said:
Oh let me also let all your wait staff know about another thing. A lot of places include a mandatory gratuity for large groups, and this group size can vary, sadly my family, meaning immediate family only just kids, mom and dad, sometimes trigger this limit, lol. Well I can promise you one thing every time without fail, if you put a 15 or 18% gratuity in the bill, you get exactly that and nothing more. Which is unfortunate for you because most often I tip at least 20%.
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In nearly 90% of the case, it has nothing to do with the server. Most POS systems do that automatically and in most cases it's a suggested tip. Nearly all POS systems now list the proper 10%, 15% and 20% tip based on the total bill at the bottom of it.
 
rflcptr said:
A benefit of restaurant work is that they often are flexible in scheduling their waitstaff, for those that have outside obligations (school, needs of family, etc). Static, predictable pay generally requires you work a static schedule.
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I understand this also, but again your problems are not mine, and expecting me to make your life and your choices easy isn't the right attitude. It's far too easy to get pissed off, and at the world and people who don't enable your delusions, but when reality kicks you in the face, and you realize life isn't "fare" and you have to swallow your pride to get by, there isn't much you can do is there ?
 
staticlag said:
I notice you deliberately omitted "burger"

But actually cooking all that is easy if you know how to cook.

1) sear meat on both sides for 2-3 minutes
2) put in oven at 400 until done

In the oven it has no chance of burning unless the cook is taking a 30 min break, and it remains juicy.
Click to expand...

I didn't deliberately omit anything, I quoted a guy who mentioned steaks are easy.

And no it's not easy to do a high volume dinner service, period the end.
 
1/2 bent said:
They have to get tips to survive. WTF don't you get. They don't even get paid min wage as they rely on tips more for income. I think a % for tips should be added to the bill total a law.
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Then don't take the freaking job. If more people refused to be waiters/waitresses for less than minimum wage... maybe the companies would increase wages and we could get away from this ridiculous tipping idea. If that means instead of $14.99 for my Applebees steak I pay $18.99... so be it. I would rather be able to sit down and know the cost up front than worry about figuring out some imaginary tipping percentage, which seems to keep going up and up. As a kid I was taught it was 10%, then sometime around college it went up to 15%, and now we've got people saying 20-25%. Now we are supposed to tip for delivery, restaurants, getting you're hair cut, getting a beer at the bar, blah, blah, blah.

Your job is to provide me a service. If you go out of your way to make it great, then I'll feel like you deserve a "bonus" (ie, tip). If it is just average or less than that, then what have you done to earn that? Just like in a non-service job, you agree to work x number of hours for y number of dollars... don't expect a bonus unless you go above and beyond.

It's funny, I worked as a floral delivery person for a couple years back in high school/college. No tips for me and no set pay rate. $2 a delivery. If there weren't any deliveries.. no money. If a delivery took 45 minutes to drive there and another 45 minutes back... still $2. Where are all the people saying those should be tipped? Just because they weren't ordered by the one receiving them means my service isn't equal to the pizza guy?

Oh.. and for those who are waiters/waitresses reading this... for Christ's sake pay attention and don't come to ask me how my meal is just after I took a big bite of steak!! I swear they are all trained to watch over the tables and swoop in as soon as you're mouth is full with "how is the food?" :p
 
And I have worked a burger grill at a regular burger joint too (not fast food) and that shit ain't all that easy either when you get slammed with orders.
 
H@RD5 said:
I understand this also, but again your problems are not mine, and expecting me to make your life and your choices easy isn't the right attitude. It's far too easy to get pissed off, and at the world and people who don't enable your delusions, but when reality kicks you in the face, and you realize life isn't "fare" and you have to swallow your pride to get by, there isn't much you can do is there ?
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Well then get your own damn food. Servers are not servants.
 
You're supposed to tip food trucks? Am I supposed to tip the McDonalds cashier too?
 
i tip on how the service is. if my glass is empty more then it is full your not getting much or any tip. and im sorry i don't care how much the meal is i never tip more then $5 if im by myself now if i have my wife there yea il tip a ltile more
 
I am most server's worst nightmare (and yes, I have worked in food service, started as the dish washer). On a scale from 1-10 with 1 the worst and 10 the best, a 1 or 10 and I will ask for the manager and tell them what a crappy/excellent job you are doing respectively. Anything in between is reflected in your tip, from $0 to about 50% of the ticket. If you do an "average" job, you get an "average" tip around 10-15%.

I would love to hear the point of view of the customers here. If the food truck was slow, servers were rude or terse (in a hurry, didn't act like they cared), then I might not have tipped either regardless of the quantity of food in the order.

Now as an employer, tweet an insult to/about a customer and get fired? You betcha! That isn't even a question! This guy is just delusional. He states:

The business practice of running a restaurant is to cultivate great customers and spurn bad ones.
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Ummmm, WRONG! The business practice of (insert business type here) is to MAKE MONEY. The only time I want any customer to go away is if I know they will cost me more than they make (and that includes word of mouth advertising). That is MY CALL, not my employee's.

Heck, I would have fired the guy for asking the customer if they intended on leaving no tip. He talks about the "incivility" of failing to leave a tip, what about the "incivility" of coercing a tip from a customer who really doesn't want to tip?
 
Of all the things I hate about this country it is the concept of tipping. It is easily in the top 25 at least.

I am not paying you extra to do your job.
 
necrosis said:
Of all the things I hate about this country it is the concept of tipping. It is easily in the top 25 at least.

I am not paying you extra to do your job.
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Well once more, get your own damn food. Servers aren't servants.
 
Skillz said:
Well then get your own damn food. Servers are not servants.
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Oh snap! Someone just went full retard up in here!


And you wonder with that crap attitude why your life is filled with problems. . . .


Again, your job is to bring me my food and drink. It's in you best interest to ensure I enjoy my food and drink and that I am not choking my food down because I have no drink!

Because you bring my food and pour me a glass of water, doesn't equal a 20% tip, and the sooner your tiny mind is able to grasp that, the sooner you realize reality!
 
Skillz said:
Well once more, get your own damn food. Servers aren't servants.
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Or the "special sauce" :D

and damn it...all this talk of food is making me hungry. :eek:


btw,....2-3 minutes of searing? man...you want shoe-leather?
hot pan, oil + garlic....1 minute per side....let it sit for 10 minutes...then enjoy bloody-rare :9
 
H@RD5 said:
Oh snap! Someone just went full retard up in here!


And you wonder with that crap attitude why your life is filled with problems. . . .


Again, your job is to bring me my food and drink. It's in you best interest to ensure I enjoy my food and drink and that I am not choking my food down because I have no drink!

Because you bring my food and pour me a glass of water, doesn't equal a 20% tip, and the sooner your tiny mind is able to grasp that, the sooner you realize reality!
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Well then let your server know before hand that you aren't tipping them.
 
They should just add a 10%service charge to everyone's bill and eliminate tips completely. It's fucking aggravating. Also, servers should receive at least minimum wage.
 
Skillz said:
Well then let your server know before hand that you aren't tipping them.
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Problem with that is, some people are assholes and will fuck with your food.

I generally tip, but it's definitely not a given for mediocre service.
 
Honestly, I'm not tipping at a place that doesn't have table service. I normally tip 15% unless the service is really good or really bad. I'm more inclined to tip a higher percentage at a less expensive restaurant because I feel bad for the staff. I quite often tip pizza delivery guys about 20% and I won't call you on the 40-minute guarantee if you're a few minutes late because it's easily the worst job in the industry.

I think it's important to be nice to servers, particularly if you EVER plan on going back to that restaurant, for obvious reasons.

But one thing I hate more than anything is when they tack on a gratuity automatically on the bill, that's borderline criminal and deceptive. If they want to do something like that raise prices by that amount so we can see what we've obligated to pay. If I see a notice like that at a restaurant I turn around and leave because I know that that restaurant is awful and the service will be terrible.
 
I wish they'd get rid of tipping and pay the fucking waitresses/waiters a wage instead nad stop making them depend on tips.
 
I wish the tipping bullshit would just end and employers would pay good servers good money and bad servers would soon be out of work because they would get fired. I wouldn't mind paying more for food if the "tip" was included in the menu price of food (I don't tip my car mechanic for good service, I just continue to give him my business).

Oh if you don't like your job for whatever reason, you should quit, regardless of what that job happens to be. If you continue to work at a job you can't stand, well that's your problem, not mine.
 
stealthy123 said:
being shitty to people who have a shittier job than you seems to be en vogue
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It isn't trendy or in fashion but rather their fault for being in that position for more than a temporary period of time. It is a service job and giving a person a tip for it would suggest it isn't their job in the first place. So like the rest of the world besides USA tipping isn't expected nor required.

If a person decides to spit in someones food over a tip I bet it will happen often enough that eventually they will get caught and face litigation.
 
A select fee herr have some real entitlement issuissues.


Posted from Hardforum.com App for Android
 
And you realize that there are in fact some people who can't find a better job, or that don't want to risk being out of work?

Look, it's expected that people tip waitstaff and food delivery drivers, that's how America works, if you want to be a doucher and never tip then you need to change the way the industry is structured, never eat out, or order in, or you need to suck it up and not be a dick to people in the industry because "fuck them, it's their fault not mine."
 
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