4G Gaming (PS3)

Looking for some advice. Perhaps someone works at an ISP and can steer me in the right direction and what I can tell my ISP to check.

I'm in the Middle East and recently subscribed to my ISP's 4G service because it's a hell of a lot better than my 4Mb DSL connection. I'm currently getting ~25Mb down and 8-13 up. Browsing,downloading, etc are fine and latencies on speedtest,net average 15-25ms.

My issue is using the PS3. It signs in fine, but after a minute, I get signed out. Tried opening all ports manually, UPNP, DMZ, firewall disabled, no change. Almost certain it's not my router/modem.

On my PC, I downloaded the multi-service chat client Pidgin, and signed in to all my accounts, MSN, Yahoo, Gtalk, etc just to test. And the same thing happens. Signed out after a minute for each protocol.

There was someone else here that had the same issue using one of my ISP's mifi's. Also, when using my VyprVPN, I stay signed in using Pidgin. So again, I'm certain it's not my device.

I actually found a forum in Sweden where users had the same issue and their ISP fixed it. But they never told their users what they did.

So I'm desperately looking for something to be able to tell my ISP to check. The problem is the 4G is relatively new here and I'm sure they have no idea what to check or how to fix it.

Thanks guys.

Since there were over 200 views on this I figured it may have garnered some interest.

Anyway, over the last couple days I've been working with one of my ISP's admins. With the use of wireshark, he said he's seeing a bunch of TCP resets. And these resets seem to only be affecting chat protocols, Google+ and PSN. At least that's all I use.

So he's now trying to figure where on their network the resets are coming from.

A temporary workaround might be to tunnel the traffic somewhere else...
//Danne

On the PC it's not really a big deal. I don't chat or anything on the PC. Using that Pidgin was just a way to illustrate to them that it was affecting more than one service. And it worked using my VPN. My main concern is using my PS3. And I can't really VPN my PS3 or else latency jumps to where playing FPS's is unplayable.

I do have an old linksys wrt54gl running ddwrt but I couldn't get it to connect using my VyprVPN credentials using the guide on Giganews' site.

I was hoping someone may have seen this sort of behavior somewhere and could help me help my ISP.

|seeyouauntie| said:

On the PC it's not really a big deal. I don't chat or anything on the PC. Using that Pidgin was just a way to illustrate to them that it was affecting more than one service. And it worked using my VPN. My main concern is using my PS3. And I can't really VPN my PS3 or else latency jumps to where playing FPS's is unplayable.

I do have an old linksys wrt54gl running ddwrt but I couldn't get it to connect using my VyprVPN credentials using the guide on Giganews' site.

I was hoping someone may have seen this sort of behavior somewhere and could help me help my ISP.

Click to expand...

Do you have a 4G home connection, or is it still considered mobile? Your provider may be doing something to keep people from pushing a lot of data over mobile devices. This is just a guess though, we don't even have 4G where I live.

Yes it's 4G. And I have the unlimited plan. Actually, the only plan they have is unlimited, lol. I've already downloaded over 100gb. The only thing affected are the things I mentioned above. So downloading, web-surfing etc are fine. In fact, if I'm downloading and I see these disconnects, I'll switch back to see if maybe my downloads have dropped in rate and they do not. So it seems to be specific.

|seeyouauntie| said:

Yes it's 4G. And I have the unlimited plan. Actually, the only plan they have is unlimited, lol. I've already downloaded over 100gb. The only thing affected are the things I mentioned above. So downloading, web-surfing etc are fine. In fact, if I'm downloading and I see these disconnects, I'll switch back to see if maybe my downloads have dropped in rate and they do not. So it seems to be specific.

Click to expand...

Some providers separate 4G cellphone service from 4G home internet service (where they don't expect your modem to be moving around). It seems like they're terminating connections after a certain period of time, possibly to keep people from pushing a lot of data (NOTE: I don't mean total data, I mean consistent use, like streaming online video/music/games for 4 hours). A cellphone user wouldn't be expected to be constantly streaming data, so the timeout wouldn't effect them.

Wouldn't I see that during large downloads? Say I'm downloading using newsgroups and my client has 10 current connections and those resets start coming in. Wouldn't I see a change in speeds and/or connections? If it closed 2-3 of those I'd see my rate drop some. And it seems to stay steady through the duration of the download.

|seeyouauntie| said:

Wouldn't I see that during large downloads? Say I'm downloading using newsgroups and my client has 10 current connections and those resets start coming in. Wouldn't I see a change in speeds and/or connections? If it closed 2-3 of those I'd see my rate drop some. And it seems to stay steady through the duration of the download.

Click to expand...

You might see it during large downloads, but I don't think it would stop the download or have any noticeable impact on speed.

Ah ok.

I was told yesterday that they've escalated the case to Nokia Siemens. That's the manufacturer apparently of their 4G network suite.

I don't think my answer will help you much, but when I was tethering my 4G cell phone via WiFi, same thing would happen if I had encryption on in the tethering app. Once turned off, signing into online servers, etc on PSN was no problem. Only thing I could do is sign in and use internet browser on PS3, maybe the PSN store worked, but I can't remember.

I did this as well but with 3G. It worked fine when tethering to my phone.