Latest Steam update failure for anyone else?

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Volucris

Gawd
Joined
Oct 16, 2005
Messages
748
There was a 110 mb update to Steam on Wednesday. For me, it has completely broken Steam.
I've done the usual:

delete everything but steam.exe and steamapps
move steamapps elsewhere and try reinstalling steam
disable antivirus and try it all again
minidumps don't process a dump file
manually clear registry and try installing steam to a separate directory
install as administrator (I have admin privileges on this account, but manually selection run as admin)
cannot install it in safemode
copy a working steam directory from another w7 64 bit machine to my machine and tried launching the steam.exe within (resulted in no different behavior)

The Valve forums are filled with similar complaints but absolutely nobody from Valve has responded. I've had a support ticket open since the update as well with no replies. Is anyone aware of solutions to this or perhaps a way to kick Gabe Newell's ass into posting an official response?
 
I've seen a few people say that actually... It didn't happen to me, but there does seem to be lots of people with steam suddenly not working. There must be some kind of pattern or something it's messed up somewhere...
 
got that too , and then it did a few errors where it would say when launching a game, registry already in use or something. Then at one point it said thanks for being in the beta , yet i never did the steam beta thing so yeah... it restarted and its ok now but it did it 2 x.
 
Yeah, updated a few days ago and I did have some errors today. Had to restart the computer. Been fine ever since.
 
mine failed and now needs to be restarted everytime as it gets no network
 
I tried updating it on 3 comptuers. Worked just fine one and completely messed up the other 2.
 
Wouldn't update for me a few days ago so I deleted everything but steam apps and steam.exe and that worked for me but every time I restart my comp the steam update progress bar shows up then goes away before steam loads.
 
Updated it on two separate systems, works fine for me. (My main rig and my HTPC)
 
Volucris said:
There was a 110 mb update to Steam on Wednesday. For me, it has completely broken Steam.
I've done the usual:

delete everything but steam.exe and steamapps
move steamapps elsewhere and try reinstalling steam
disable antivirus and try it all again
minidumps don't process a dump file
manually clear registry and try installing steam to a separate directory
install as administrator (I have admin privileges on this account, but manually selection run as admin)
cannot install it in safemode
copy a working steam directory from another w7 64 bit machine to my machine and tried launching the steam.exe within (resulted in no different behavior)

The Valve forums are filled with similar complaints but absolutely nobody from Valve has responded. I've had a support ticket open since the update as well with no replies. Is anyone aware of solutions to this or perhaps a way to kick Gabe Newell's ass into posting an official response?
Click to expand...

I've got the same exact problem.... been quote annoyed since it hasn't been working since last week.... I did all the things you tried also, try running steamtemp.exe is one over I didn't see you try. Atleast running that one, i got an error...
 
It's been a huge PITA for the past week or so.. Mostly with TF2 though...

Steam sale page loads beyond slow, freq. dropped games / connections. I've tried logging into different sites (Chicago / Detroit), deleting the .blob files, reinstall, etc, etc, etc without success....

the biggest issue for me is the dropped client with MOTD using flash. I'm unable to connect with it disabled, and I've gone and edited files in system32/etc/.. all with no relief. I have no idea what is going on.

Another thing I've noticed via steamforums is that a lot of Comcast users seem to fall into this issue.....

Either way... I'm at a loss as to what else I can do to fix this...
 
I had no idea they were doing an update. I do remember seeing the thanks for beta message and felt it was weird so I downloaded a new version and just installed again. Never had any problems though.
 
This is only if you are having the problem updating, mine wouldn't update, it was stuck around 30% ...

Ignore if yours actually updated.

How to:
Click "Start" and type "Notepad"
Right click on Notepad and "Run as Administrator"
In Notepad, do File > Open > c:\windows\system32\drivers\etc\hosts
If you don't see the hosts file, make sure you have "All Files" selected from the bottom right drop down box
Copy/paste this at the bottom of the file:
68.142.122.70 cdn.steampowered.com
208.111.128.6 cdn.store.steampowered.com
208.111.128.7 media.steampowered.com
File > save
Reflush your DNS
"start + r" and type cmd
type "ipconfig /flushdns" (no quotations)
Enter

Fixed it for me after spending a week trying to fix it ....
 
myktek said:
I've got the same exact problem.... been quote annoyed since it hasn't been working since last week.... I did all the things you tried also, try running steamtemp.exe is one over I didn't see you try. Atleast running that one, i got an error...
Click to expand...
I forgot to mention that one. I've also tried running each of those as an administrator and the steamerrorrerporter.exe as well. No change. Furthest I get is the outline of the steam login box showing, but it's empty and crashes in less than a second. I cannot disable DEP on steam, and it cannot be ran in compatibility mode. I have received no response from Valve with my support ticket.

One of their employees posted in a thread like mine a few days ago. The staff member simply posted the "delete everything but steamappls and steam.exe" recommendation. Pretty insulting.


Pretty sure I'm not buying anything through Steam ever again. They'd have to fix this problem and give me a game or two, or refund me for my purchases I've made.
 
i always get a "steam.exe is being used by another process" after an update. I've tried everything - clean reinstall including registry key purge etc.. the only time the update completes properly is if I boot to safe mode and run steam... weird.
 
I just received a "response" to my support ticket. Valve's message is as follows:

------------------------------------------------


Hello,

Thank you for contacting Steam Support.

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- \Steamapps\ and \Userdata\ folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, make sure your network is optimized for Steam:

Title: Troubleshooting Network Connectivity
Link: http://support.steampowered.com/kb_article.php1456-EUDN-2493

If you have any further difficulty, please let us know - we will be happy to assist you.


-----------------------------------------------------

Pretty sure they didn't even read what I had to say.
 
Volucris said:
I just received a "response" to my support ticket. Valve's message is as follows:

------------------------------------------------


Hello,

Thank you for contacting Steam Support.

Please exit Steam and go to the folder called C:\Program Files\Steam\ (this is the default location for a Steam installation - if you set a different installation directory, you will need to browse to it).

Delete all of the files in this folder except:

- \Steamapps\ and \Userdata\ folders

- Steam.exe (this file is listed as an application and features the black and white Steam logo)

Restart your computer.

Then, launch Steam.exe from within the Steam installation folder, and not from a pre-existing shortcut.

With Steam running, re-test the original issue.

Note: This process will not affect your currently installed games.

If the issue persists, make sure your network is optimized for Steam:

Title: Troubleshooting Network Connectivity
Link: http://support.steampowered.com/kb_article.php1456-EUDN-2493

If you have any further difficulty, please let us know - we will be happy to assist you.


-----------------------------------------------------

Pretty sure they didn't even read what I had to say.
Click to expand...

same here, you see the outline of the window and it just disappears and thats it.
tried the steps from TechSupport, but no difference.
 
finally!
Uninstalled PeerBlock and tried Steam, there was a 40mb update and now it's working fine.
Reinstalled PeerBlock and Steam is still working, so the 40mb update probably fixed the problem.
 
myktek said:
finally!
Uninstalled PeerBlock and tried Steam, there was a 40mb update and now it's working fine.
Reinstalled PeerBlock and Steam is still working, so the 40mb update probably fixed the problem.
Click to expand...

So essentially you're saying that PeerBlock (a network packet blocking software) blocked Steam traffic and therefor made the UI unusable.

Seriously. Why are you running peerblock again? Any Software that blindly blocks IP's and names based on lists that people can distribute openly through that very same software can only be a recipe for failure.
 
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