We did a project for a customer a couple of years ago (Oct-2010) and it went well at the time.
The project was to setup a bunch of flat panel TVs that would show content from one central PC video source. The PC runs Powerpoint slide shows, video clips, etc. to their customers.
So we bought two Tripp-Lite B132-004A "VGA + Audio over Cat5 Extender 4-Port Transmitter" with the wall plate receivers they have, and all went well until now. Over the last few months, both of the B132-004A transmitters have had ports die off. They each have four ports, they daisy chain together for eight ports total, and we had two extras I think.
You can take a cable from a dead port, put it into a working port and the TV/monitor then works fine. So it's definitely bad ports on the box. Now the spare ports are gone and more dead ports. This happens over time. It's not a humid/hostile environment.
Tripp-Lite says only one year warranty, no repairs/exchanges and are not being very helpful.
Any suggestions on these things or alternative equipment we can use?
P.S. Here's the link to the boxes I'm talking about:
http://www.tripplite.com/en/products/model.cfm?txtModelID=4292
The project was to setup a bunch of flat panel TVs that would show content from one central PC video source. The PC runs Powerpoint slide shows, video clips, etc. to their customers.
So we bought two Tripp-Lite B132-004A "VGA + Audio over Cat5 Extender 4-Port Transmitter" with the wall plate receivers they have, and all went well until now. Over the last few months, both of the B132-004A transmitters have had ports die off. They each have four ports, they daisy chain together for eight ports total, and we had two extras I think.
You can take a cable from a dead port, put it into a working port and the TV/monitor then works fine. So it's definitely bad ports on the box. Now the spare ports are gone and more dead ports. This happens over time. It's not a humid/hostile environment.
Tripp-Lite says only one year warranty, no repairs/exchanges and are not being very helpful.
Any suggestions on these things or alternative equipment we can use?
P.S. Here's the link to the boxes I'm talking about:
http://www.tripplite.com/en/products/model.cfm?txtModelID=4292