Hello, I wanted to post to get outside opinion on a motherboard and processor I sold to cyberkost. Here we go.
I sold a Biostar TZ77XE4 and a Intel G630 to cyberkost, which were both pulled from a working configuration, and left my place in pristine condition.
Cyberkost received the board with 1 minor bent pin, and 2 foam pads on the back of the socket (protectors for closed loop water cooler mount).
I was told that somehow 2 foam blocks detracted from the value of the board, which i thought was silly, however since there was a minor bent pin on the board,
I offered a refund (reluctantly) provided that he sends back the board in the same manner i shipped it to him. I personally have never had a problem with anything here,
I shipped the board in the retail package with the socket cover properly in place, packaged in a newegg box with proper packing material.
Is it unreasonable to expect if I paid to ship the product to him, he pay for shipping for the return? I know for a fact that both parts left my house un damaged, and somehow
with a socket protector on arrived to him with 1 minor bent pin (I doubt a pin could be bent through the socket cover, whether or not it was because of shipping, I'm doubtful).
This is the picture that was sent to me. Quite frankly all it looks like is one of the pins is slightly pushed and could be EASILY placed back into place.
https://lh3.googleusercontent.com/-4o-_cCPScc4/UBIBNwGV10I/AAAAAAAAKr0/WrmwiGiqh5k/s0/SDC12241a.JPG
https://lh6.googleusercontent.com/-MIVN5zitiQY/UBCpfw3uuOI/AAAAAAAAKrQ/Mj6iW5xrq1w/s800/SDC12242.JPG
https://lh5.googleusercontent.com/-m81E_ZxNT8A/UBIBNiuMubI/AAAAAAAAKr0/T22MFCf2CIA/s0/SDC12240a.JPG
Again. I offered a refund, but I don't think its fair for me to be out 2 shipping charges, would it not be fair if we each were equally responsible for shipping?
I sold a Biostar TZ77XE4 and a Intel G630 to cyberkost, which were both pulled from a working configuration, and left my place in pristine condition.
Cyberkost received the board with 1 minor bent pin, and 2 foam pads on the back of the socket (protectors for closed loop water cooler mount).
I was told that somehow 2 foam blocks detracted from the value of the board, which i thought was silly, however since there was a minor bent pin on the board,
I offered a refund (reluctantly) provided that he sends back the board in the same manner i shipped it to him. I personally have never had a problem with anything here,
I shipped the board in the retail package with the socket cover properly in place, packaged in a newegg box with proper packing material.
Is it unreasonable to expect if I paid to ship the product to him, he pay for shipping for the return? I know for a fact that both parts left my house un damaged, and somehow
with a socket protector on arrived to him with 1 minor bent pin (I doubt a pin could be bent through the socket cover, whether or not it was because of shipping, I'm doubtful).
This is the picture that was sent to me. Quite frankly all it looks like is one of the pins is slightly pushed and could be EASILY placed back into place.
https://lh3.googleusercontent.com/-4o-_cCPScc4/UBIBNwGV10I/AAAAAAAAKr0/WrmwiGiqh5k/s0/SDC12241a.JPG
https://lh6.googleusercontent.com/-MIVN5zitiQY/UBCpfw3uuOI/AAAAAAAAKrQ/Mj6iW5xrq1w/s800/SDC12242.JPG
https://lh5.googleusercontent.com/-m81E_ZxNT8A/UBIBNiuMubI/AAAAAAAAKr0/T22MFCf2CIA/s0/SDC12240a.JPG
Again. I offered a refund, but I don't think its fair for me to be out 2 shipping charges, would it not be fair if we each were equally responsible for shipping?
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