Cost to repair an ASA5505

S

surrealillusion

Limp Gawd
Joined
Dec 10, 2009
Messages
132
So long story short I thought I was hopefully getting a base 10 user 5505 yesterday only to find out it was dead. Bought locally for $40 without a power supply, luckily I work for an IT company where we have equipment lying around where it could be plugged in. Examined the board and it looks like one of the chips shorted and burnt out. In trying to contact the seller I've gotten no response and I've also noticed that the ad was modified yesterday to include "no refund". This is after having an e-mail thread asking if the device was functional. Talk about being too trusting.

/Endrant

Needless to say, now that I have a paperweight is it worth it for me to get it repaired (for those of you that may have gone this route for work) or should I just cut my losses now?
 
beware of "too good to be true" deals...

you could always buy a maintenance contract from Cisco so you can have it repaired/replaced...
 
Can you buy it for an out of warranty device? The part number on the bottom indicates its a refurbished ASA.

Yeah generally my dealings with some people locally have been great (got a 24 port Procurve gigabit switch for $120 last year). But something like this leaves me bitter (moreso at the fact that it was a younger kid selling it claiming it was given to him by work). I definately walked into that one.
 
All you can do is call Cisco and give them the serial number and ask. The only stuff they usually won't let you buy maintenance for is grey market or items that were not sold by an "authorized" dealer originally. $40+1 yr of SmartNet is still cheaper than a new one so I'd try. Worst thing that could happen is that they say no.
 
to bring a device back onto smartnet they need to recertify it, they won't recertify dead equipment. IIRC
 
surrealillusion said:
So long story short I thought I was hopefully getting a base 10 user 5505 yesterday only to find out it was dead. Bought locally for $40 without a power supply, luckily I work for an IT company where we have equipment lying around where it could be plugged in. Examined the board and it looks like one of the chips shorted and burnt out. In trying to contact the seller I've gotten no response and I've also noticed that the ad was modified yesterday to include "no refund". This is after having an e-mail thread asking if the device was functional. Talk about being too trusting.

/Endrant

Needless to say, now that I have a paperweight is it worth it for me to get it repaired (for those of you that may have gone this route for work) or should I just cut my losses now?
Click to expand...

If you can't get it fixed let me know i can help, also can you take picture of inside, and one close up of the burn chip ?
 
Here's a photo of the board and a close up of the one chip I've identified visually that's cooked

jk26JFAmQP6WjDrgFFeM2NMTjNZETYmyPJy0liipFm0


izi-pi2haL-bfbHnfaBH39MTjNZETYmyPJy0liipFm0


What do you think dash? Revivable? I can take better pictures when I get home later those were taken my phone
 
surrealillusion said:
Here's a photo of the board and a close up of the one chip I've identified visually that's cooked

jk26JFAmQP6WjDrgFFeM2NMTjNZETYmyPJy0liipFm0


izi-pi2haL-bfbHnfaBH39MTjNZETYmyPJy0liipFm0


What do you think dash? Revivable? I can take better pictures when I get home later those were taken my phone
Click to expand...

DAM it was cooked alright, i was thinking it would have been a SMD fet or regulator, not that device LOL.. I guess if we could get another one of those chips, i can re-move it and re-solder a new on onto it, it's worth a shot. Just getting the part is the harder part, or identifying it..
 
if the part could be sourced I could have a friend who lives close by and works with this stuff quite often to help too (given that I'm in canada and shipping it back and forth could become a bit hefty). But you're right trying to find the correct module will be the challenge. Hence why I was considering sending it into one of those repair outfits and having a quote. Just don't know who is reliable and wouldn't charge me as much as a new device to fix it.
 
surrealillusion said:
if the part could be sourced I could have a friend who lives close by and works with this stuff quite often to help too (given that I'm in canada and shipping it back and forth could become a bit hefty). But you're right trying to find the correct module will be the challenge. Hence why I was considering sending it into one of those repair outfits and having a quote. Just don't know who is reliable and wouldn't charge me as much as a new device to fix it.
Click to expand...

try to read the part and we can identify the chip,
 
LTC4259ACGW is the chip ID, finding stock where I can just buy one or two is the tough part but it seems to be the PoE controller chip
 
Before you go completely crazy with the repiar what exactly is the status of the unit when you plug it in? Do you get any console response at all?
 
I'll have to borrow one of the spare power bricks from work to test that out tomorrow, I left the device at work. I'm wondering if I'm just as well to put it up on ebay as is and recoup my losses and put this to bed. What a headache I've brought upon myself. I appreciate all the ]H[elp from all of the ]H[F'ers though nonetheless!
 
It'd be pretty [H] to fix it, but sometimes its better to stop before you dump more cash into a sinking ship. What if you replace the chip and it still doesn't work? Something burnt the chip in the first place, and it could have been something else on the board. Just doesn't seem worth the trouble for a 5505. If it were a more expensive model, well... Then maybe.

Just my opinion. Take it at face value.
 
So here are the pics of it powered on

kLtgnD1oL4SVHPIEappjJdMTjNZETYmyPJy0liipFm0


The LED's that are on are for ETH5, Power, and Status

ComputerStuff



Also two of the ports (4 and 3) do light up when I plug an ethernet cable in. Just no response from the console using putty.

I got quoted $150 to repair it from one shop so far
 
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