Stability problems with new build

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gotch1ya3

n00b
Joined
Oct 5, 2011
Messages
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Hey guys,

Just got my parts for my new build in last night, and managed to install windows 7 64 bit after minimal trouble... but now I have problems opening and running certain programs and I have no idea why.

Last night I downloaded and installed firefox successfully. I cannot run firefox for more than 30 seconds before the whole system crashes (no BSOD or error message)
Same thing happens when I run futuremark- the second the test starts, the system crashes with no BS (I can see the fuzzy circle from the test screen for all of 2 seconds before crashing)
It's hard to reproduce this problem any other way, but every time I open those programs the system crashes.

I've been thinking its a video card problem, but other than updating the drivers (which I've done) I don't know what to try
Also, I've tried running stress tests (everest and memtest) on one and both sticks of RAM. So far, unless I run those programs, the system is fine...

here's my specs:

i3 2100
asus P8P67 LE
g.skill F3-12800CL9D-8GBXL
XFX HD6870
samsung HD103SJ 1gb
ocz gameXstream 600w
 
i just restarted in safemode and was able to open firefox...i was, of course, unable to start the futuremark test due to safemode

this just furthers the my idea that its a gfx problem. Buuut, I still don't know where to go from here
 
gotch1ya3 said:
i just restarted in safemode and was able to open firefox...i was, of course, unable to start the futuremark test due to safemode

this just furthers the my idea that its a gfx problem. Buuut, I still don't know where to go from here
Click to expand...

Since the system is just restarting without any blue screen,
I suspect either the power supply or the memory.

Sine you already tested the memory, the most likely suspect would be the power supply.

Can you swap out the power supply with another and see if the problem goes away or not?

If the problem persists after checking the power supply and your sure the memory is good, double check everything is put together correctly (re-seat cpu, video card, memory ect).

Lastly would be to consider the mother board might be bad.

Let us know how it goes!
 
thanks for your help...i was looking through error logs in windows and discovered this:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

I also just ran memtest to 100% with 0 errors, which leads me to believe its the psu

is there anything I can do to repair this problem?? I really don't have the money to spend on a new power supply...
 
If it's the power supply there is nothing to repair except replace it.
See if you can borrow a good quality power supply from someone if possible to be sure.
That XFX HD6870 you have needs good quality power fed to it.
 
Before you pull the trigger on that power supply wait a bit for some input from some of the other very knowledgeable guys here on the best quality PSU for the price.
 
I wasn't going to buy it just yet, but having a gaming rig that can barely surf the internet sucks lol

Thanks for your help narrowing everything down. I figure that since it crashes after any gpu dependent program is run and the crash log indicates a power related crash, it's gotta be the psu
 
ToastyX said:
What's not good about it? I haven't heard anything bad about this particular model. It's actually the best value for modular power supplies.
Click to expand...

Its actual quality and performance is lesser than that of the Neo Eco and High Current Gamer designs. The Basiq BP550 Plus is based on a lower-end budget Delta platform. The Antec Neo Eco is based on a budget but higher quality Seasonic paltform. As such, there's a significantly higher chance of the Antec Neo Eco being capable of actually providing its 520W of power. Due to the Basiq BP550 Plus low budget design, there is little to no gurantee that PSU will be able to provide its supposed 550W output.

Specs stated on the Newegg page do not tell the entire story. Case in point: Despite that Basiq having an extra 30W over the Antec 520W PSUs above, its actual usuable power is much much less. Note that the vast majority of PC parts draw power from the +12V rail. The higher the amount of power on the +12V rail, the more parts you can add. Newegg does not list that figure. You have to actually check the PSU label. Now the Antec Neo Eco and the Antec High C has 40A or 480W on the +12V rail. That Antec Basiq only has 37A on the +12V rail. So in reality, that Basiq PSU has LESS power for future upgrades than the Antec Neo Eco or the HCG.

The only key worthwhile advantage that the Basiq has over the other two Antec PSUs are the modular cables. Unfortunately its low quality as well as actual performance offset the modular cables capability. In fact think about it: Modular cables typically add an additional $20 to $30 to the cost of a PSU. You can see this with the old Corsair 650TX and 620HX or the newer 650TX V2 and 650HX or the Enermax MODU82+ 625W and Liberty Eco 620W : Based on the same platforms but due to the modular cables, the 620HX, 650HX, and Modu82+ command a higher price of $20 to $60 in some case.

So if we were to remove the cost of the modular cables, that PSU comes out to around $45. I'm more than willing to bet that Antec did not come out with a 550W PSU capable of actually providing 550W of power under real world conditions for $35. Especially considering that its lowest end but still good quality PSU from Antec is the $35 to $40 Earthwatts 380W PSU.

So thats why the Basiq 550 Plus is not a good choice.
 
Even a lower-end Delta is still good quality, although maybe it should have been labeled 480W instead of 550W. I guess it comes down to whether you want modular cables or more power. If you need more power, the 3A/36W difference between the two isn't significant enough unless you're running close to full capacity, in which case, wouldn't the 620C be a better choice?
http://www.newegg.com/Product/Product.aspx?Item=N82E16817371031
 
ToastyX said:
Even a lower-end Delta is still good quality, although maybe it should have been labeled 480W instead of 550W.
Click to expand...
That's not necessarily true. Even a low-end Delta can be crap. Remember that Delta has to build to Antec specifications, not Delta's specifications. Like I said earlier, it's very fishy that Antec has PSUs in the $40 to $45 price range that can provide only 27A to 30A on the +12V rail yet somehow also has a $45 PSU (once you factor out the modular cables) that supposedly outputs 37A.
ToastyX said:
I guess it comes down to whether you want modular cables or more power.
Click to expand...
There's also a difference in quality as well.
 
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