New computer freezing every couple days in chrome

K

Kelv

Limp Gawd
Joined
May 10, 2008
Messages
385
The freezing has only happened in chrome. Everything locks up but the display continues to show. It often happens when I walk away and come back or when im scrolling or moving my mouse around the screen. It never happens after I do some action like click a link or start a video. How do I attempt to diagnose this issue? It started the very first week I got the computer and has continued to occur, albeit less frequently 2 months later.

Another experience on chrome that happened over the course of 2 days a couple times was I would go to netflix website in chrome and it would try load all the covers instant streaming movies but they would all stay black for a second and then I got BSOD. I was able to repeat this by turning on the system, going directly to netflix again and getting the exact same problem. Then later on in the day I decide to try again and it worked.
 
dr.stevil said:
Have you checked the event viewer? What does it say?
Click to expand...
I know the crash occurred at 8:51 because that's what my clock froze at.

In my application log, I have no events between 8:17, and 9:49, when I turned my computer off and then back on. At 8:17 my last message was: "The Software Protection service has stopped."

Security and setup don't seem to have anything relevant.

Sytem has a lot: not sure what is relevant.

8:12 - The Portable Device Enumerator Service service entered the stopped state.

8:17 - The Software Protection service entered the stopped state.

8:20 - The Multimedia Class Scheduler service entered the stopped state.

8:21 - The Application Experience service entered the stopped state.

8:21 - The Multimedia Class Scheduler service entered the running state.

8:27 - The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state

8:38 - The Multimedia Class Scheduler service entered the stopped state.
.
8:50:06 - The Diagnostic System Host service entered the stopped state.

later on after the crash...

9:49 -

The operating system started at system time ‎2011‎-‎09‎-‎21T13:49:29.125599300Z.

The previous system shutdown at 8:51:03 AM on ‎9/‎21/‎2011 was unexpected.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

This didn't happen at the time but I get this error every couple hours:

"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."
 
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