The freezing has only happened in chrome. Everything locks up but the display continues to show. It often happens when I walk away and come back or when im scrolling or moving my mouse around the screen. It never happens after I do some action like click a link or start a video. How do I attempt to diagnose this issue? It started the very first week I got the computer and has continued to occur, albeit less frequently 2 months later.
Another experience on chrome that happened over the course of 2 days a couple times was I would go to netflix website in chrome and it would try load all the covers instant streaming movies but they would all stay black for a second and then I got BSOD. I was able to repeat this by turning on the system, going directly to netflix again and getting the exact same problem. Then later on in the day I decide to try again and it worked.
Another experience on chrome that happened over the course of 2 days a couple times was I would go to netflix website in chrome and it would try load all the covers instant streaming movies but they would all stay black for a second and then I got BSOD. I was able to repeat this by turning on the system, going directly to netflix again and getting the exact same problem. Then later on in the day I decide to try again and it worked.