Best Buy Firing Workers That Don't Harass You?

After being very helpful to an older couple at my local Best Buy in regards to just telling them some of my personal and proffessional experience with laptops and giving them some pointers while I was just browsing around. The little wanna be IT geeks were giving me ugly looks the whole time and kept butting in asking if they could help "Us" The old couple was very thankful for my input and then I got approached by the wanna be squad and asked me why I was stealing their sales and asked me to leave the store.

Didn't realize giving people some free, friendly computer advice was such a crime in BB. I'll never purchase anything from those assholes or the company again

If I could, I would punch one of those assholes in the nose and say "that's what you get for being assholes to customers." I don't care if I go to jail. Some people need a fucking reality check in this world...and SOMEONE has to be the one to do it...

Would be nice if I had some pals who would start a brawl over this...hell I'd even plead not guilty and take them to court...I could see this being a very interesting lawsuit...accusing these companies of scamming and dishonest practices....
 
*shrugs* I haven't shopped at BB in many years, so I don't really care. Only noobs and assholes shop at Best Buy.
 
I dont get it, I hear a lot of complaining about people walking into a STORE and people trying to SELL them stuff. No shyte they are going to try to sell you something. You approved their message when you walked into the STORE! Then you wanna say that you dont approve of them trying to make money?! It's kind of ridiculous really. You dont want hassle, do what everyone else does, shop and buy online. You want convenience of walking into a STORE, then deal with the hard sells as well. They wont exist anymore if they dont pull this crap off on some of the idiots out there that take the bait. Quite frankly, I dont care who they eventually trick into getting these hard sell products because it means the stores can still exist. Not that it matters much anymore because I dont live in the US for the time being, but you cant blame them for trying! Slowly they are going the way of the dodo, CompUSA, RadioShack, insert former glorious electronic store here. There is a lot of competition and they are trying things to survive. I can fault them for WHAT the try, but at least they are trying.
 
I dont get it, I hear a lot of complaining about people walking into a STORE and people trying to SELL them stuff. No shyte they are going to try to sell you something. You approved their message when you walked into the STORE! Then you wanna say that you dont approve of them trying to make money?! It's kind of ridiculous really. You dont want hassle, do what everyone else does, shop and buy online. You want convenience of walking into a STORE, then deal with the hard sells as well. They wont exist anymore if they dont pull this crap off on some of the idiots out there that take the bait. Quite frankly, I dont care who they eventually trick into getting these hard sell products because it means the stores can still exist. Not that it matters much anymore because I dont live in the US for the time being, but you cant blame them for trying! Slowly they are going the way of the dodo, CompUSA, RadioShack, insert former glorious electronic store here. There is a lot of competition and they are trying things to survive. I can fault them for WHAT the try, but at least they are trying.

We're simply voicing our distaste for their inconvenient, bloated, awkward, unnecessary business model. Nothing wrong with that.
 
I worked at Wal-Mart for a little bit, thankfully it was just stocking shelves so no need to worry about pushing stuff on customers. Actually I worked 3rd shift so no need to worry about that many customers period, I was perfectly happy with that. I did apply for a job at Best Buy once, but I think my complete honesty about how I'd never lie to a customer and never force them to buy something they didn't need kind of killed my chances.

Fuck, I got to the point where I hated going to work at Wal-mart electronics so much in the morning that I almost dry heaved, threw up and felt like shit all day long. I really enjoyed talking to customers about gaming, phones and stuff but my managers couldn't give a shit that I was being so personal with my customers and got sick of me spending so much time talking with "CUSTOMERS" that actually bought stuff as a result of my enthusiam on whatever they were curious about.

Finally told them to fuck themselves in April of 02, one of the greatest moments of my life. Assholes also tried deny me medical insurance when I got injured my first christmas on the job moving steros and I blew my knew out and said I was faking it.

Lifes to short for that fucking bullshit....
 
I dont get it, I hear a lot of complaining about people walking into a STORE and people trying to SELL them stuff. No shyte they are going to try to sell you something. You approved their message when you walked into the STORE! Then you wanna say that you dont approve of them trying to make money?! It's kind of ridiculous really. You dont want hassle, do what everyone else does, shop and buy online. You want convenience of walking into a STORE, then deal with the hard sells as well. They wont exist anymore if they dont pull this crap off on some of the idiots out there that take the bait. Quite frankly, I dont care who they eventually trick into getting these hard sell products because it means the stores can still exist. Not that it matters much anymore because I dont live in the US for the time being, but you cant blame them for trying! Slowly they are going the way of the dodo, CompUSA, RadioShack, insert former glorious electronic store here. There is a lot of competition and they are trying things to survive. I can fault them for WHAT the try, but at least they are trying.

I want to buy a CD or a laptop or a computer, not a credit card, protection plan, monster cables.
 
Fuck, I got to the point where I hated going to work at Wal-mart electronics so much in the morning that I almost dry heaved, threw up and felt like shit all day long. I really enjoyed talking to customers about gaming, phones and stuff but my managers couldn't give a shit that I was being so personal with my customers and got sick of me spending so much time talking with "CUSTOMERS" that actually bought stuff as a result of my enthusiam on whatever they were curious about.

Finally told them to fuck themselves in April of 02, one of the greatest moments of my life. Assholes also tried deny me medical insurance when I got injured my first christmas on the job moving steros and I blew my knew out and said I was faking it.

Lifes to short for that fucking bullshit....

Wal Mart oppresses their employees. There was a lady who used to work where I do. One of her family members worked there, in the back where the freezers are, their policy is for you to leave the ladder in the freezer at all times, but that results in the ladder getting slippery, so it was a common practice for them to take it out, and then put it back in when needed.

Well, after her manager found out, she was warned to follow company policy, then that lady went up there one night on the ladder, slipped, and fell, and broke her back. Walmart has a policy where you are hurt on the job, you can't see your private doctor first, you have to sign a wavier saying you won't sue Wal Mart for your injury, and instead must be seen by a Wal Mart doctor first.

The WM doctor said she was fine (she had a broken back) and needed to take some pills and come back to work in 3 days.

Jesus, dude . . . .
 
I just bought a $1200 laptop at Bestbuy last week. I had a $50 coupon for it so tax was close to negligible in the purchase. I've returned 3 notebooks last year due to issues so I decided to buy one I could locally return if I had any issues. The 26030QM, 460m, and 1600x900 was at the price point I wanted to spend. Anways this is how the conversation went: (exclamation marks intended - the man was excited)

BB
Wow you want that one! I'm jealous.

Me
I'd like the one without the $99 BB Setup please.

BB
That is a 10 hour setup! Are you sure you don't want that?

Me
Yes

BB
Do you want accidental damage protection?

Me
No

BB
Are you sure?

Me
Yes

BB
It could really help!

Me
No, thank you though.

BB
Hope nothing happens to it.

Me
I'll be okay.

BB
You have to choose a free AV.

Me
I don't need one I'll use MSSE.

BB
You have to choose one..

ME
I'll throw it in the trash before I hit the door.

BB
I can't sell the laptop without you accepting an AVV.

ME
Kapersky - I never threw that one in the trash before.




Anyways you guys get the drift. It literaly took me 10 minutes to get the guy to sell me something in a box. I already have a Best Buy card so at least he couldn't spam me about that. Personally 0% interest for 18 months on something I'm buying for a year long deployment is a good deal for me.

I got home and I already got an email from Best Buy about my Kapersky will need renewing and all that garbage. I hook people up with MSSE simply to tell people if your AV ever asks for money to subscribe you have grabage on your machine (malware, lyingware, etc).

Finally in regards to the 10 hour setup time. I reformated the G73SW, installed Win7 SP1, all drivers needed, OS updates, MSSE and updates, various other programs, and extra hard drive and ram I had sitting around.

That only took three hours. The biggest complaint I had was the main said, "But that is a 10 hour setup!" I don't like being lied to and I almost walked out of the store when he said that. Either he knows it was bs and don't care or he is ignorant of what he is selling. My wife in store said what this all comes down to, "He is just trying to keep his job."
I don't know how Best Buy is, but if you don't want anything with the laptop they would probably prefer you to simply walk out. I know I would where I work.
 
After being very helpful to an older couple at my local Best Buy in regards to just telling them some of my personal and proffessional experience with laptops and giving them some pointers while I was just browsing around. The little wanna be IT geeks were giving me ugly looks the whole time and kept butting in asking if they could help "Us" The old couple was very thankful for my input and then I got approached by the wanna be squad and asked me why I was stealing their sales and asked me to leave the store.

Didn't realize giving people some free, friendly computer advice was such a crime in BB. I'll never purchase anything from those assholes or the company again

Were you giving advice like, CPU A is better than CPU B, and you can use a webcam to skype?

Or were you saying, don't buy this service, just do it yourself, don't buy that accessory you can get it cheaper down the street?

I have a strong feeling you were doing the later.

You're going to get the same reaction to that at ANY business you go into if you start driving customers away from sales, especially if its of profitable items.


Not saying you should or should not do it.

Just don't act so surprised when you get this reaction....
 
Best Buy sucks. Why shop there. Not news at all. They get no business from my family. Not worth talking about.
 
Wal Mart oppresses their employees. There was a lady who used to work where I do. One of her family members worked there, in the back where the freezers are, their policy is for you to leave the ladder in the freezer at all times, but that results in the ladder getting slippery, so it was a common practice for them to take it out, and then put it back in when needed.

Well, after her manager found out, she was warned to follow company policy, then that lady went up there one night on the ladder, slipped, and fell, and broke her back. Walmart has a policy where you are hurt on the job, you can't see your private doctor first, you have to sign a wavier saying you won't sue Wal Mart for your injury, and instead must be seen by a Wal Mart doctor first.

The WM doctor said she was fine (she had a broken back) and needed to take some pills and come back to work in 3 days.

Jesus, dude . . . .

I find that story hard to believe.
 
You're referencing a ambulance chasing lawyer's proof of your claim? I find this "evidence" hardly prima facia
 
Sounds exactly like when I'm at the drive through at Burger King, Taco Bell, etc. "do you want some this, this, this, and that, and would you like this also, are you sure, are you sure?".

Yes just give me what I fricken ordered you bastards!!!!
 
I find that story hard to believe.

Having dealt with workman's comp before, I don't. Employers and insurance companies will do everything they can to get out of paying workman's comp. I wouldn't doubt that Wal-Mart would hire and pay off Doctors to get out of paying for that stuff and the no lawsuit clause mean's you're pretty much screwed.
 
They employee thousands upon thousands of people. Do you have anything showing they have a higher than rejection rate of claims than industry standard? You do realize some people actually fake these things right?

If you bothered to read the article, then your questions would be answered. But seeing as you didn't I have no further comment.
 
Wal Mart oppresses their employees. There was a lady who used to work where I do. One of her family members worked there, in the back where the freezers are, their policy is for you to leave the ladder in the freezer at all times, but that results in the ladder getting slippery, so it was a common practice for them to take it out, and then put it back in when needed.

Well, after her manager found out, she was warned to follow company policy, then that lady went up there one night on the ladder, slipped, and fell, and broke her back. Walmart has a policy where you are hurt on the job, you can't see your private doctor first, you have to sign a wavier saying you won't sue Wal Mart for your injury, and instead must be seen by a Wal Mart doctor first.

The WM doctor said she was fine (she had a broken back) and needed to take some pills and come back to work in 3 days.

Jesus, dude . . . .


Yep, thats sounds about right
 
Were you giving advice like, CPU A is better than CPU B, and you can use a webcam to skype?

Or were you saying, don't buy this service, just do it yourself, don't buy that accessory you can get it cheaper down the street?

I have a strong feeling you were doing the later.

You're going to get the same reaction to that at ANY business you go into if you start driving customers away from sales, especially if its of profitable items.


Not saying you should or should not do it.

Just don't act so surprised when you get this reaction....


Kinda both but I got so sick of hearing the wannabe squads bullshit advice I had to step in after he left the couple. They were very happy and thankful for my input so that made it worth it to me
 
Having dealt with workman's comp before, I don't. Employers and insurance companies will do everything they can to get out of paying workman's comp. I wouldn't doubt that Wal-Mart would hire and pay off Doctors to get out of paying for that stuff and the no lawsuit clause mean's you're pretty much screwed.

When I told my dad that my manager at the time wanted to see my blown out knee before I saw a doctor and said I was fine, even though I collapsed on the floor when my knee gave up once, he fucking freaked and called the manager up to say unless he wanted a class action lawsuit, his son is going to the doctor and Wal-Mart is paying for it.

Went to the doctor next day, 3 grand MRI done week later and Wal-mart payed it all. After that, the job just went slowly down hill for the next 2.5 years....
 
From firing the guys who tackle the shoplifters to this. Don't they have unions?

Wal-Mat is a strict "No union" policy. They have an "open door" policy so you can "talk" and tell your supervisors whatever is on your mind and they will take care of you, Wal-Mart honor.


Fucking bullshit....
 
Best Buy has a lot to gain from you signing up for a card and using it on a purchase.

Their employees are paid to sell (or at least offer) accessories, credit cards, warranties, etc. If they do not, it does not surprise me they will eventually get fired.
 
When I told my dad that my manager at the time wanted to see my blown out knee before I saw a doctor and said I was fine, even though I collapsed on the floor when my knee gave up once, he fucking freaked and called the manager up to say unless he wanted a class action lawsuit, his son is going to the doctor and Wal-Mart is paying for it.

Went to the doctor next day, 3 grand MRI done week later and Wal-mart payed it all. After that, the job just went slowly down hill for the next 2.5 years....

I had to threaten to sue my former employer's insurance company for them to pay. Actually I had to threaten to sue multiple times because the bitch they assigned to my case refused to ever call back or send out checks without it. Talked to her boss once and she called back really quick.
 
Wal-Mat is a strict "No union" policy. They have an "open door" policy so you can "talk" and tell your supervisors whatever is on your mind and they will take care of you, Wal-Mart honor.


Fucking bullshit....

Yeah if people try forming a union Wal-Mart will just fire them. They don't come out and say it but their anti-union "training video" makes it pretty clear.
 
Yeah if people try forming a union Wal-Mart will just fire them. They don't come out and say it but their anti-union "training video" makes it pretty clear.

Yep, I remember that during my week of training as well as does my friend who worked for them for a week before getting another job offer. He had to fight them for months to give him his one week pay stub.
 
Work for Wal-mart and you'll find out real quick. Otherwise, STFU

Hear hear! I worked for Wal-mart as a cashier when I was in high school as a part-time job. 4 star cashier and a few cashier of the months! Ahem. Anyways, I had quite a few moral ...qualms... about when try tried to get us to ask every person to sign up for an 'instant approval Wal-Mart credit card' for personal/moral reasons. A lot of the people shopping at Wal-Mart do not need another high-interest line of credit and making people into slaves to their debt is something I didn't want to be a part of.
 
It was true of it back in 2004-2006.

Seen a couple employees back then get wrote up until being canned for not pushing it.

I dunno what the stats are now, but Best Buy makes $12 for every new BB card signup.
 
I used to do this for a job in the UK. This kind of crap was going on 15 years ago.

The last thing the shop wants is a sales guy that only sells the product the customer asked for. To be good, you have to...

1.) Push any batteries that might be required.
2.) Puch any cables.
3.) Push extended guarentee's.
4.) Push credit.
5.) Push credit protection.
6.) Push home delivery (costs extra in most stores)
7.) Do anything you can to make the customer come back to you, or your store to spend more money.

Get all that right, and you keep your job, which pays minimum wage, has no benifits, and pays shit bonus for doing all the above. Then get sacked anyway because its cheaper for the company to hire school kids, and pay them less than minimum wage.
 
As a former Best Buy Employee... who is also good friends with several current employees. I can verify that this is true.

They must see it as Good Business. But its just another reason for people like myself to avoid their stores.
 
I worked at Best Buy in the computers department about 4 years ago. While we didn't have this metric, we did have others.

During our daily "stand up's", the person who sold the least amount of service plans was routinely humiliated in front of the other employees until there was a different person to pick on. Not to mention people were givin hours based on how many they sold. 16 year old highschoolers were getting 30 hours a week, while 45 year old men with college degrees were getting 10-15.

It's an awful place to work, and I wouldn't wish it on anybody, to say the least.
 
No one should ever work or even shop at Best Buy unless they have coupons or PM mistakes that hurt their store. Former Geek Squad Agent circa '06 signing off!
 
It sound draconian --but it's retail. This went on long before Best Buy, and it's still going on at a lot of big-box stores.

Nearly twenty years ago, I worked for a retailer that is now out of business. We were pushed hard to get customers to sign up for credit cards. I was good enough in sales that I was unlikely to be fired for it, but we certainly got talked to, and the threat of a write-up was always implied.

Personally, I though shoving a credit card with a 22% interest rate down a customer's throat was immoral. I made the offer to people because it got them 5% off their first purchase (worth it if you're financially smart and have a high-dollar purchase, you could cut the card later) but if they turned it down, that was the end of it for me.

This was one of a whole raft of reasons I got out of retail --the politics are ugly.
 
lol i went to my local best buy to get some DDR3 RAM 4 months. The enter store only carries DDR2. I puked on the floor and left.
 
Why was my post deleted? This forum is turning into communist Russia.

I said I don't see why this is even a story because this is not anything new. Bestbuy has been asking for addons for a long time it's retail people. If it's part of your job description you will get fired if you don't do it and execute on it. This is the same anywhere you work.
 
The real dick of the problem is that these employees are being paid minimum wage or close to it, and made to sell these addons for little or no commission (officially, I believe they have phased out their commissioned sales, but I think unofficially they may make a small 5% or 10% bonus if the sales reach quota. Either way, these guys are still making total shit wages). I feel this is an abusive employee relationship. Might as well work at wal-mart for the same wages, with less training, less stress, and less losing your job.
 
this is totally believable. I worked for one of the big Home Depot improve stores years ago and they totally push you to sell extended warranties, and their credit cards. and yes, write ups for not getting the numbers.
bothers the shnot out of me to be handing the clerk a card and they go 'do you want to put that on your XXXX card?'
no dumbass, i want it on the card i'm handing you:mad:
 
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