Dell U3011 coming soon.

Snowdog said:
Not as good as on the U2711 apparently. The white balance is off.

Based on what I read. I don't have one.
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This is annoying. I don't want a wide gamut monitor and I have no idea what to buy. I at least want a 27" monitor. The only option looks like the 27" ACD but it is glossy.
 
Just picked mine up, holy sh1t, this thing is much larger than I imagined compared to the 2407WFP... :eek::eek::eek:
 
First post ;)
Got mine a little over a week ago. At first I thought the aggressive AG is going to drive me crazy but I said 'let's give it some time'... Now I am a happy camper... I can still see it when I am looking for it... The upside is it's the least light sensitive monitor I ever had. My Home Office is setup pretty well but during the morning hours the sun can be pretty strong reflecting back from the walls (and I don't like the shades down when it's nice out).... No issues at all with the U3011... It's a winner... Of course my 2x19" setup in the office now looks so tiny - hmmm... Maybe I need a second one there...
 
I acquired and tested two "new-in-the-box from dell" U3011 monitors (2010 week 40 something revision A01) and both were plagued with the custom color mode tinting problem discussed earlier herein, and in my post from the link below. Run your monitor in custom color mode, let it go to standby and wake it up. See if the screen looks messed up with a bright color (one blue and one purple in my case), and report your findings. Resetting factory settings or unplugging the monitor will fix it, but the problem is reoccurring. The remaining color modes work well on both monitors.

http://en.community.dell.com/support-forums/peripherals/f/3529/p/19366332/19827849.aspx#19827849

Also in both monitors, the screen was slightly loose in the housing. I can press on it lightly and it moves about a centimeter. Other than these two problems, I am happy with it. Using a DVI-D cable to a GTX 580 on Windows 7 x64, latest stable drivers, and dell standard ICC profile, at native resolution, and 200% dpi. Also shine a bright flashlight at the screen when it's off and you can clearly see where they wiped it down in Mexico. I cleaned it with a cotton T-shirt and a mixture of 50% (by volume) rubbing alcohol from the food store and 50% water from an RO filter, and applied with a spray bottle. The screen is spotless now. Tested HDMI and audio out with a PS3 and it works well. Also tested HDMI from the GTX 580 to the monitor and could only get 1920 x 1200. USB ports and card reader work well. I run the monitor in sRGB with 0 bright, 60 contrast, and 50 sharpness. This monster takes some getting used to if you are coming from a smaller size, or a glossy screen, but after a week it feels right. I do not own a colorimeter, but am trying to borrow one. Been playing BFBC2 with no problems at native resolution. Gameplay is fluid with no ghosting and the image quality is spectacular, especially in AutoCAD.

You can test for dead pixels by holding buttons 1 and 4 and tapping 4 to cycle colors. To access the service mode settings, turn it off, hold 2 and 4, press power, then tap 1 a few times. Button 1 is at the top. There's a program called softMCCS that can also control and provide information about your monitor.
 
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WetMacula said:
Also in both monitors, the screen was slightly loose in the housing. I can press on it lightly and it moves about a centimeter.
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This has been reported with nearly all the 30inch monitors. They are a bit loose to account for thermal expansion.
 
Is anyone else having a problem with Fire Fox when you have it set to switch to new open tab, a blinding white page comes on before the web page is loaded? This monitor is so big and bright, this bright flash on it is killing my eyes.
 
I don't buy the, "screen is loose because it was designed to prevent damage from thermal expansion" explanation. I have two different U3011's. One fits much tighter than the other. Plastic or glass does not have a coefficient of thermal expansion large enough to justify this much slop. After using the monitor for four hours, the screen still moves the same amount. I tested at least 10 different 27" Dell PVA screens at work and my other large monitors at home. None of them move at all. I can live with sloppy fit in the screen. There may be a technical justification for the loose tolerance on these models, but it's not because of thermal expansion.

What I cannot live with is a fubared custom color mode. This was reported to Dell engineers over a month ago on the forums and I still don't see a response. Anybody else having this problem, before I request another replacement? Set your monitor preset to custom color and let the screen go to standby. When it wakes up, is the screen washed out with one color?
 
I work in Custom Color mode all the time and I don't have this problem when going into sleep mode. Do you switch between sRGB, aRGB and Custom Color often?
 
No, I would prefer to use custom but use sRGB exclusively because custom is messed up (looks a little like YPbPr). I will likely try another replacement. Thanks for your response. What revision number is your monitor and what type of cable do you use?
 
Mine is rev A01 and I'm using the dual link cable and it has the issue with Custom as well. I have not heard of anyone that has a working Custom mode until now. This monitor does have a dead pixel and I've tried to get it out of my mind for 2 weeks now but just couldn't. I called Dell yesterday for an RMA and will be getting the replacement Tuesday. I'll let you know if Custom is broken on the new one but if it is, I won't bother having it replaced since I mostly use sRGB, and Game mode.
 
Tol said:
Does the stand go high enough to switch the panel into portrait mode like the zr30w? I ordered 3 of these guys yesterday and need to know if I should be looking for a few new monitor stands for them...
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What did you find out?
 
WetMacula said:
No, I would prefer to use custom but use sRGB exclusively because custom is messed up (looks a little like YPbPr). I will likely try another replacement. Thanks for your response. What revision number is your monitor and what type of cable do you use?
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It is revision A00 (made in Mexico), using Dual-Link DVI-D cable that came with the monitor, connected into DVI-D port #1 on the back.

@Salmmin: You have revision A01? I dind't know new revision is out.
 
WetMacula said:
What I cannot live with is a fubared custom color mode. This was reported to Dell engineers over a month ago on the forums and I still don't see a response. Anybody else having this problem, before I request another replacement? Set your monitor preset to custom color and let the screen go to standby. When it wakes up, is the screen washed out with one color?
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I'm not experiencing any issues with custom color mode either, and that is the only mode that I use. In fact, all 4 of the U3011 displays I have tried (3 with dead/stuck pixels and went back to Dell) were just fine in custom color mode.

I do have to note that I turn my display off each day once I am done with it and turn it back on when I am ready to use it. Do you just leave it on all the time and let it go into standby?

My display is Rev A00 and the same goes for the other three that I had.
 
Both...I turn it off and I let it go to standby (set at 15 minutes now). Another person reported a problem with custom color mode when they cycle power (see the link below). So far it appears A01 has the problem and A00 is good. Hopefully (for Dell) it is firmware related and can be patched. Wonder what the difference is between A00 and A01?

http://forums.whirlpool.net.au/archive/1640723

My problem is supposedly making its way up the Dell service food chain. I will report back if there is a solution.
 
Slammin said:
Yes, mine is rev A01. 2010 ISO week 49.
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As I said, mine is A00 made one week earlier. I sometimes let my monitor go to sleep (does that automatically after 15 minutes of idle time). Sometimes I power it off (when doing long video rendering). Just this morning I unplugged it. And after all that it's still working without issues in custom color mode.
 
WetMacula said:
So far it appears A01 has the problem and A00 is good. Hopefully (for Dell) it is firmware related and can be patched.
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Speaking of, does anyone know if firmware upgrade on monitors is possible in the field? How would that look like? I doubt firmware data can "flow" via any of video connections. So, would they use USB ports on monitor for upgrade?
 
Considering they prefer replacement (costly to them) over field flash, process must be somewhat unreliable.
 
WetMacula said:
I acquired and tested two "new-in-the-box from dell" U3011 monitors (2010 week 40 something revision A01) and both were plagued with the custom color mode tinting problem discussed earlier herein, and in my post from the link below. Run your monitor in custom color mode, let it go to standby and wake it up. See if the screen looks messed up with a bright color (one blue and one purple in my case), and report your findings. Resetting factory settings or unplugging the monitor will fix it, but the problem is reoccurring. The remaining color modes work well on both monitors.

http://en.community.dell.com/support-forums/peripherals/f/3529/p/19366332/19827849.aspx#19827849
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I had this problem happen once..before Installed the drivers from the dell disc.....now I have the problem that the other guy in your linked dell message has....with a black screen on custom colors....have Rev. A00 other than this problem my 3011's runs great...
 
I am also having issues with custom color mode on a u3011 A01.
I do not know what triggers it yet but sometimes the left half of my screen gets a pink tint.
This issue disappear when selecting another color mode fixes (sRGB, aRGB, etc...) .

Resetting the factory settings clears up the pink tint from the CC mode but this is not an acceptable solution for a $1,300 monitor.

It is very easy to notice my issue on an orange background but everything is fine with a white, blue or black background. It looks like the RGB output is messed up!
 
My u3011 works great. Just a second ago though I was adjusting the tilt of the panel and it started making a light crackling noise... I immediately shut off the monitor, unplugged and reset the power cord, and turn it back on and it showed the dell screen like it was first turned on or something.. Everything seems ok now and there is no more crackling when adjusting the tilt.. Do you think I should worry about it because everything is fine now
 
I finally got this thing hooked up ........ WOW!!! :eek::eek::eek:

Ran some game benchmarks, flipped through a couple movie scenes and HDTV, surfed the web a bit, and dinked around with some files.


1st impression: Like the old saying about car engines, "there's no replacement for displacement" ...... only in the case of the u3011, substitute in "screen real estate"

2nd impression: Incredible colors. First experience with an IPS for me, and I was curious if I'd be able to notice any difference between one of these and the TN's I'm used to. The answer: "Oh, HELL yes!!!" This thing is gorgeous.

3rd impression: "Look, mom. No glare!!!" My monitor sits on a corner desk, sandwiched between two windows on two different walls. The monitor the u3011 replaced was glossy, and it was dreadful during daylight hours.(used my secondary to do work on in daylight before) I had both blinds open with the new one today and had no trouble using it at all! I know several people have been put off by the anti-glare, but for me, it seems like a blessing.


Haven't had a chance to scan for dead pixels or anything yet. I did switch to custom color, shut off my PC, and let the monitor go in stanby. Turned my PC back on and and the monitor seemed to wake up fine. I'll play with this more later.

Excellent start!!!
 
Got my replacement today (1st unit had a dead pixel in a place where I always could 'find' it) and it does also have the issue with CC mode just as the 1st one. Doesn't bother me since the only modes I use are Game and sRGB. Both are rev A01.

A Dell rep actually called me today to ask if I were happy with the new one. I told him I had only hooked it up an hr ago but he said he would call back Thursday to make sure everything was all good. Impressive customer service.

So far, no dead pixels and I'm very satisfied.
 
MFDOOM1 said:
@ low roller pics please!
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I'll try to throw a couple up late tomorrow morning. My desk is a wreck, but luckily there's a giant monitor blocking most of it atm LOL.

I installed a pair of GTX 460's today in preparation to drive this thing. My first go-round with SLI. I was getting this constant green flashing when I started a game before, with the cards hooked to my old 22" HP. I decided to fix the SLI issue later and disabled it, wanting to get the new monitor hooked up while I had time. I tried SLI again with the U3011 and it seems to be working fine now. The GPU's apparently balked at being plugged into the old monitor.
 
I'm having deja vu with all these comments about various rev issues. It seems like every monitor discussed on these forums for the last decade has a similar thread. I suppose quality control in the monitor industry is pretty bad overall and apparently none of the big manufactures bother listening to what consumers say they want feature wise in these large monitors. It is really quite a shame.
 
Here's a couple pics from the aftermath.

u30111.jpg



u30112.jpg
 
no dead pixels but i am trying to isolate apparent lag, esp in first person shooters and occasionally with entering text and simple mouse clicks.

i have a sandy bridge with a 460 MSI and a Crucial SSD.
 
I received and thoroughly inspected and tested a third U3011 tonight. All three had a screen with a loose fit in the housing and all three had the custom color mode problem. This time 2 monitors just went black in the custom color mode. It took a few standby and wake cycles before it became apparent. All three are A01 manufactured 2010 ISO week 49, and calibrated by the same person. Either it's a bad batch, a bad firmware, or there is a conflict with software. I am running Windows 7 with the latest stable Nvidia drivers. The replacement monitors arrived in mangled/punctured boxes, my original did not. One box had a double seal. All three had no dead or stuck pixels. HDMI, USB, DVI, audio out, and the card reader worked on all three.

My RMA was "escalated" up the Dell food chain where apparently conversation by email is protocol and phone calls are forbidden. The service person responded to my questions... "We do not have the technical information available to us that shows the difference between a rev A00 model and an A01 model. We also do not have any known situation with the custom color mode of the display."

I will see if I can speak to someone above "escalated" service. I will likely keep the latest replacement which had the best Delta E in sRGB with almost all colors below 2 (based on their report).

I wish more people would test their custom color mode thoroughly and report their findings here and to Dell. I suspect most people just set to it sRGB and forget it. If there are not enough RMA's associated with custom color mode problems, I fear Dell will just blow it off. Normally, I am not this anal, but when I make a purchase greater than 1000 USD, it damn well better function as advertised. To be fair, dealing with Dell customer service has been swift and relatively painless. Other than the loose panel, the custom color mode problem, and a less than perfect stand...this 30-inch beauty is tits. I use it for photography, CAD, and games.
 
nitromullet said:
It really shouldn't be that difficult to get their attention. If everyone in this thread that has a U3011 and can reproduce the custom color issue bumps this thread http://en.community.dell.com/support-forums/peripherals/f/3529/t/19362387.aspx?PageIndex=1 they might take more notice. If they think it's just a few random people, they will chalk it up to user error or a hard/software compatibility issue.
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I posted the following:

It seems almost everyone who has this monitor has this problem with custom modes. If you set a custom color config in the custom mode (like if you are calibrating the monitor) then let it go to sleep and wake up a few times, within the first few sleep cycles, the colors will go all out of whack. It can go all blue, all green or even all pink. Changing gain values (or any other setting for that matter) has no effect once its gone into "haywire color mode" The only way to fix it is to go in to the monitor menu and reset everything to factory defaults, but then you lose all of your settings...

This affects all monitor inputs from all different sources, regardless of cable used, or type of source (cable box, camera, desktop computer, laptop, etc. etc.)

I have yet to use a U3011 that could not reproduce this issue, and it is completely unacceptable for something that is sold as a professional monitor. I need to be able to calibrate my monitor above the factory calibration, and currently I can't (or, well, I can't without having to recalibrate the damned thing every couploe of hours or so)

The only reason I haven't returned the monitor yet is because I keep waiting for Dell to release some sort of field firmware flash that fixes it.

This has not happened yet. The fact that Dell seems to be denying that this is an issue on ALL U3011's and trying to pinpoint issues in individual users configurations is insane.

It is an undeniable fact that this is a DESIGN FLAW from Dell that affects all U3011's and without a DESIGN REVISION from Dell it is not going to be fixed.
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And it was deleted for violation of forum rules? Not allowed to say anything negative about Dell products on a Dell forum I guess... :rolleyes:

Oh, and they also threaten to ban your Dell account if you repost their notification of removal.

In other words " We don't want to be criticized on our own forums and are censoring you, and if you tell anyone that we are censoring you you will have your account banned". This sounds like something Apple would do... :rolleyes:

Nice touch Dell... :rolleyes: This might just be the last time I buy anything from them.
 
Day 3: The custom color bug makes is first appearance on my display. I changed the display mode to custom color this afternoon and the screen turned mostly solid blue. I could barely see the outlines of windows and icons. I did not need the monitor to go in standby mode, just switching to custom color revealed something was greatly amiss.

Other modes worked fine as expected, but as soon as I switched to CC, the screen turned blue. Let the monitor go in stand-by and come back, still blue. Powered monitor down and turned off the computer, and restarted. Turned the u3011 on, switched to CC and it was still blue. As stated above, resetting the factory defaults fixed the problem and CC worked fine again.
 
I encourage you to at least post it on the Dell forum and possibly RMA your monitor. If you bought it new in the US, they will overnight a new one and include a return shipping label. Just need to drop the old one off at FedEx. I am surprised more people are not writing about this. For a 1200-1500 dollar monitor designed for accurate color reproduction, this problem requires more attention...and ultimately a solution.

It appears Dell makes revisions and keeps the changelog close to their vest. Would be nice to know what changed between A00 and A01.

http://en.community.dell.com/support...px?PageIndex=1
 
To be honest I would never have noticed it unless I read it here since I never use custom mode. I am used to using warm mode on all my displays. :)
 
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