Has anything been figured out on the 5xxx series GSOD issues?

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Ragenowski1

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I had this (GSODs) on a stock XFX HD5870 which I tried everything I could find to fix the issue with no luck including the 10.3 beta cats....So I RMA'd the card to Newegg & just got the replacement back today. I uninstalled all the old nvidia drivers & ran driver cleaner then installed the 10.2 cats and tried it out. For about an hour everything was fine, BFBC2 MP at 1920x1200 at the highest settings was running fine...exited the game to go grab a bite to eat and started it back up an hour or two later and played MP BC2 for about 10 minutes before I crashed....restarted my PC and tried again in SP and got the same results. Got this in Stalker CoP as well.

Has anyone found a real fix for this issue yet ?
 
In every case on my end, disabling power play AND HDMI did the trick. You have to trick power play by loading up both afterburner and amd gpu tool for constant voltage.
 
Talked to AMD on this on Monday morning. It has now started getting in the cards from HardOCP readers that were affected. So AMD is going to start testing very soon on a set of cards they KNOW that have exhibited the GSOD issue. The biggest problem AMD was having is that it could not recreate the issue beyond what they had solved originally.
 
Well haven't had a problem since the hotfix drivers. However, Assassin's Creed 2 has cause it about 4 times in the last few days. Seems like the drivers aren't ready for this game and they are wreaking havok with it. Tried 10.2 WHQL, 10.2 HF and 10.3 beta @ stock clocks. Only game causing it now is AC2.
 
i been having grey screen issue with 10.2 drivers
went back to 9.12 and it hasn't come up yet....
 
Thanks Kyle (and the rest of you too) for the input.

@gerard; I've tried every set of drivers I can hunt down from the 9.12 cats...none of them have alleviated the problem whatsoever, and it seems that a few (the 10.2s and the 10.3s) are actually worse....I have no actual proof of that of course 8).

@Shuttle; That's one thing I haven't tried yet, but I think I'll give it a whirl. I did disable HDMI but haven't tried afterburner yet.

Tonight I'm going to reformat which I should have done long ago and see if that remedies the problem.....don't know if it will or not but I'll post my sucesses or failures in the event that it might help someone else... I needed to reformat anyway so hopefully I'm killing two birds with one stone.
 
I just put together a new computer with a 5870 the other day and have a hard time going more than 20 minutes without a problem. I'm mostly playing Bad Company 2 and most of the time, I'll either get a black screen or crash out of the game completely to the desktop or I'll get the gray screen but can alt-ctr-del and can end task on it. I haven't had a hard crash that required a restart yet. I also have freezing/game crashing with Team Fortress 2 as well.

I haven't had any artifacts or problems outside of games, I can surf the web etc and have no crashes.

I'm running a 955 BE on a gigabyte 890gpa with 4gb adata 1333 memory with a fresh install of win 7 64 bit and 10.2 ccc.

Would going to 10.3 do anything for me?
 
If you are getting GSOD issues now with 10.2 drivers, I would suggest you RMA the card.
 
im having the same problems. plus im getting a atikmpag.sys error. tried 10.3 betas and it was worse. im thinking about rma'ing the card. i called xfx and they want me to try it in another system. never had these problems when i had my 9600gt nvidia card in there.
 
Crax said:
I just put together a new computer with a 5870 the other day and have a hard time going more than 20 minutes without a problem. I'm mostly playing Bad Company 2 and most of the time, I'll either get a black screen or crash out of the game completely to the desktop or I'll get the gray screen but can alt-ctr-del and can end task on it. I haven't had a hard crash that required a restart yet. I also have freezing/game crashing with Team Fortress 2 as well.

I haven't had any artifacts or problems outside of games, I can surf the web etc and have no crashes.

I'm running a 955 BE on a gigabyte 890gpa with 4gb adata 1333 memory with a fresh install of win 7 64 bit and 10.2 ccc.

Would going to 10.3 do anything for me?
Click to expand...

I was having the exact same problem after I switched ICH SATA Control Mode to AHCI in the bois. Switched it back to IDE and zero issues. Sort of weird.
 
Well I've already RMA'ed the card once that was doing the exact same thing, this card is the replacement for the first one. It doesn't seem very likely that 2 different cards would do the exact same thing on my system so that leads me to believe that it's either a software issue or an issue with something on my end not jiving with the new card that I just can't seem to nail down.....very irritating to say the least.

I doubt it'll help but I'm going to try moving the card to the second pci express slot tonight and see if that helps, then it's reformat/reinstall time.
I should be upgrading from Vista Ult 64 up to Win7 pretty soon like maybe a few weeks, so I'm kinda looking at a reformat as a last option at this point.
 
Well, I put my card into the second PCI-express slot just to check and although it lasted about 30-45 minutes....I still crashed. Not unexpected, just disappointing.. Oh well, I needed to reinstall my OS anyway.....I just hope I don't have to RMA this one as well.
 
quick question. Does the system crash if you have the video memory underclocked by, oh say, 100mhz?
 
I wonder if it's just peoples systems. On my old socket 939 A64x2, when I replaced my 1950xt with the 5770, I did get them. All the time. I bought Windows 7, and I still got them.

When I built my current system, I never got them. I've used all driver releases since the 5770's came out, and never had the problem.
 
Crax said:
Are you saying that if you are having GSOD issues with 10.2, coming driver changes aren't going to do anything and it's a faulty card more or less?
Click to expand...


Don't know if it is hardware or software. But RMAing the card will get AMD to take better action on this when they see cards they are having to pay for.
 
I thought this was more or less a driver and or BIOS issue?

I do and STILL get intermittant white artifacting with the display that is connected to the Display Port of my 5870. It doesn't happen all the time, and generally a restart will fix it.

I have seen it less often with 10.3, and NEVER when connected via DVI??

XFX sent me a new GPU BIOS but I haven't flashed the card because I'm afraid I might bork an otherwise OK GPU.
 
i was getting gsod and crashing with my 5770. im trying a 9800gt for testing and no crashing of any kind with bfbc2 so problably gonna rma the card. i might test it in an amd rig just to see if it happens on that one to. xfx asked me to do that anyways.
 
well I just formatted and have a fresh install of win7 64. Started playing BFBC2 and got a GSOD in about an hour. Running 10.2
 
Hey I FINALLY found a fix for this issue. I'm now able to play any game I have as long as I want without a single crash so far.....played BC2 most all night up until a few minutes ago and never had a single issue even at 1920x1200 on high settings with 8xAA & 16xAF.......and still maintained 70+ fps in MP. So here's what I did....(There's a link at the bottom to the source also).. For the record my card is an XFX HD5870 (model XFX HD-587A-ZNF9)

Download a 3rd party OC program called MSI Afterburner (I used version 1.4.1) and install it. Then find the Afterburner folder in your computer and find the .cfg file in that folder (Vista64 = program files(x86)/MSI Afterburner/MSIAfterburner.cfg). I can confirm that MSI Afterburner works with the XFX HD5870 stock card that I own....I'm not certain about the other vendors.

In the .cfg at the very bottom you will see a line saying "EnableUnofficialOverclocking = 0"
You will need to change the 0 to a 1. So the new line will read "EnableUnofficialOverclocking = 1"

Select "save as" and leave the file name the same but be sure and select "All Files" (NOT "*.txt")or else it won't work. When it asks to overwrite, select YES.

Once you have it saved, restart MSI Afterburner....
You will then go in and adjust your clock speeds to whatever they run in 3d apps, in my case for my HD5870 it was 850 core & 1200 memory. I also changed my fan speed to run at 60% which has been enough to keep my card cool.
Once you've adjusted your clock speeds to where you want them click 'save' on the bottom of the window and then click the #1.
Upon doing that if you adjusted your fan speed you'll hear it ramp up and probably a slight screen flicker when the new clocks kick in.

After you've done that, you might want to set up a second profile for your stock 2d clock speeds.....hit "reset", then hit "Save", then the #2. To activate either one just click the #1 or #2 and apply and you're all set.

For those of you who operate better with pictures here's the link where I found this info...
http://www.overclock.net/ati/641299-guide-enabling-unofficial-overclocking-msi-afterburner.html

Like I said, I'm now able to play hours on end without a single crash vs the previous 10-15 minutes at a time before I'd GSOD.

GOOD LUCK! I honestly hope this helps you guys out that are having the same issues that I was....
 
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Ragenowski1 said:
Hey I FINALLY found a fix for this issue. I'm now able to play any game I have as long as I want without a single crash so far.....played BC2 most all night up until a few minutes ago and never had a single issue even at 1920x1200 on high settings with 8xAA & 16xAF.......and still maintained 70+ fps in MP. So here's what I did....(There's a link at the bottom to the source also).. For the record my card is an XFX HD5870 (model XFX HD-587A-ZNF9)

Download a 3rd party OC program called MSI Afterburner (I used version 1.4.1) and install it. Then find the Afterburner folder in your computer and find the .cfg file in that folder (Vista64 = program files(x86)/MSI Afterburner/MSIAfterburner.cfg). I can confirm that MSI Afterburner works with the XFX HD5870 stock card that I own....I'm not certain about the other vendors.

In the .cfg at the very bottom you will see a line saying "EnableUnofficialOverclocking = 0"
You will need to change the 0 to a 1. So the new line will read "EnableUnofficialOverclocking = 1"

Select "save as" and leave the file name the same but be sure and select "All Files" (NOT "*.txt")or else it won't work. When it asks to overwrite, select YES.

Once you have it saved, restart MSI Afterburner....
You will then go in and adjust your clock speeds to whatever they run in 3d apps, in my case for my HD5870 it was 850 core & 1200 memory. I also changed my fan speed to run at 60% which has been enough to keep my card cool.
Once you've adjusted your clock speeds to where you want them click 'save' on the bottom of the window and then click the #1.
Upon doing that if you adjusted your fan speed you'll hear it ramp up and probably a slight screen flicker when the new clocks kick in.

After you've done that, you might want to set up a second profile for your stock 2d clock speeds.....hit "reset", then hit "Save", then the #2. To activate either one just click the #1 or #2 and apply and you're all set.

For those of you who operate better with pictures here's the link where I found this info...
http://www.overclock.net/ati/641299-guide-enabling-unofficial-overclocking-msi-afterburner.html

Like I said, I'm now able to play hours on end without a single crash vs the previous 10-15 minutes at a time before I'd GSOD.

GOOD LUCK! I honestly hope this helps you guys out that are having the same issues that I was....
Click to expand...


Won't fix it. Its temporary. You will get a GSOD again. I found that just having Afterburner installed it was MORE prone to GSOD, but I only got maybe one a week. You will find this isn't a 100% fix. Also, Afterburner 1.5.0 is the latest. And it's not a cooling issue. Mine is water cooled with 120s over it. Core doesn't break 36c, VRMs top out about 65c with Furmark. It's such a random thing I really dont think ATI will even fix this.
 
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Well for me 1 a week is better than 1 every 10-15 minutes, and to be honest I had at least 1 driver crash a week when I was using my nvidia card so I'm not to concerned about one crash or so per week. But if it's not a 100% fix then that definantly deserves to be noted, thanks for the input.

There is another fix in that same thread I linked to above regarding an error message some people get with Afterburner. If you get an error message when you try to start afterburner saying something to the effect of "Certain components of the application are either missing or corrupt" there is a fix in that thread that involves installing afterburner on a different PC then copying the afterburner folder to a thumbdrive and pasting the afterburner folder back onto your PC....that description doesn't really explain the process, so just read the end of the first post in the link I posted above.
 
can't you do all that fan control and clock setting in the Catalyst Control Center without installing the MSI program?
I can do all that and create profiles in CCC, no need for using MSI app for my XFX card.
 
LOL well dnottis, you were right. After one night I got an error with Afterburner the following day and had to update it due to the previous version no longer working....some sort of time stamp that only allows it to operate for 4 weeks or something like that....
Anyway, I installed the newest version (v1.5) and performed the same steps that I posted above and immediately began getting GSODs again. After trying a few things I got fed up and reformatted thinking that might help but it did nothing. I'm going to wait a few days to see if the 10.3 cats might fix the problem and if not or I can't wait then I'm going to RMA this card as well.

So the Afterburner fix myth is in my mind now officially busted. Damn I wish they'd fix this issue already....such a great card ruined by......whatever the hell is causing this for so many people.
 
Well I may have solved my issues but only time will tell. So far I've got a solid 4-5 hours of BFBC2 in without a crash.

Here's what I did (but this is fairly old info so don't expect magic).
A while back I removed a stick of ram from slot 3 after I heard that some people had success doing that. Well in my case I didn't but what I did do was after it failed I took the stick from slot 1 and put it in slot 3 and the stick that had been in slot 3 and moved it to slot 1. And this is all after running memtest to check my ram...it passed with no errors..

So tonight on a lark I took the stick of ram out of slot 3 (the one that WAS in slot 1 to begin with) and from then on was able to play BC2 without a single crash for the remainder of the night. This is in no means a post saying "OMG I just figured it out!"....just an observation at a small 1 night success I've had. I'll post up after a few days if it's still stable with no (or very few) crashes.

The good part is that I can now play my games without crashing every 10 minutes or so.....the bad news is that 2 gigs of ram makes my pc much slower than it was. I'll need to be getting some new ram asap now if I've got a bad stick b/c 2gigs just isn't going to do it but it's 100 times better than crashing every 10 minutes.
 
Working on my second full night without a crash.....I'm pretty sure it was a RAM issue. It's surprising the performance difference between having 4gb of ram vs only having 2gb. Maps load so much faster...I might just have to look at installing 8 gigs now.
 
You can also try all your sticks but loosen the timings/lower the speed a notch. I couldn't play flash videos full screen after a clean install of windows and I could have sworn it was a video driver issue, but dropping my RAM from 1600 to 1333 fixed it (I'm still tweaking).
 
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