Remote Desktop problem - Please Help.

Hi guys - having a weird issue with Remote desktop. My house has a built in ethernet ports so I have a Gigabit lan throughout the house. I have 3 machines - my primary q9650, an e5300 media server, and a household Q6700. I rebuilt the Q6700 last night (raid 10, 8gb, 3.6ghz oc, wc'ing) and installed Win 7 Home Premium x64 on it. I'm running Win 7 Pro x64 on the Q9650 and Win Vista Enterprise x32 on the media server. I'm able to remote desktop to the 2 other machines from the Q6700 machine. I'm able to remote desktop to the media server machine from the Q9650 machine. And I can access shared folders to/from all the machines on the network.

But for some reason, I cannot remote desktop to the Q6700 machine from the Q9650 machine. I've enabled remote desktop from the Q6700 end and configured the experience, etc., checked it was in the firewall exceptions, duplicated the all the funky Win 7 network settings (though i don't know if any affect remote desktop). All the machines in the house have reserved LAN IPs as well.

Any idea why I can't connect remotely to that Q6700 machine?

Any help would be appreciated - thanks!

In Remote Desktop Client..are you typing in the netbios name..or the IP address?
I have read a few posts with odd RD issues...and updating the video drivers of the host machine fixed the issue.

Can you ping the machine from the others?

Do you have a user on the q6700 and a9650 that are the same username, but perhaps a different password?
I have seen this before where it would try to stick in that user/pass because the usernames matched but b/c the passwords were different it wouldnt let them on

Also, make sure your either an Administrator or part of the Remote Desktop Group.

the solution will depend on what happens when he tries.

OP, you never said what happens when you try. Just that you can't. Not much to work with there, as there are several different reasons why it doesn't work that will depend on what exactly it does when it fails

Sorry for the delayed response guys - yeah my username / password is the same for all 3 machines. I did a quick google search and it seems that though the Home Premium Version of the win 7 includes a "Remote Desktop" option, it doesn't work with Win 7 Pro. I did a quick anytime upgrade to Pro on the Q6700 machine and voila ...remote desktop works. The upgrade took all of 5 minutes and my network + remote desktop settings all remained as I had set them.

I'm not entirely clear as to why there's a Remote Desktop menu item (albeit no options) for Home Premium if it doesn't play well with Pro/Enterprise versions of Win 7. Maybe I'm wrong ..but that was what my initial search turned up.

To answer the other questions -

1 - yes, I could ping all machines on the LAN via the DOS ping command
2 - I tried the Remote Desktop connection using both the netbios name and the lan ip unsuccessfully.

you can RDP FROM any flavor, but only RDP to Pro or Ultimate.
You cannot RDP TO a Home or Home Premium box.

edit: kinda surprised we all missed that you were trying to RDP to the Home Premium box.

j-sta said:

you can RDP FROM any flavor, but only RDP to Pro or Ultimate.
You cannot RDP TO a Home or Home Premium box.

edit: kinda surprised we all missed that you were trying to RDP to the Home Premium box.

Click to expand...

^ lol we fail..

lol - well hell this is the first time I've used any non-Pro/Enterprise/Ultimate flavor of Windows - so I didn't see it coming either. Lesson learned