mozy question

I have a client who would like to keep their home files backed up.

They have 2 PC's and a laptop.

WinXP
WinXP
WinME

I was going to recommend Mozy Home to them. Can I back up all their computers with one account and keep it all seperate?

Yes you can, one login multiple computers, I suggest you use the clients email and credit card so after the year ur not chasing em down for renewal.

I would look at idrive too. I actually like it better than mozy as do a lot of reviewers these days.

idrive tends to have much faster backup/restore speeds, plus a very nice versioning policy, and up to 12gb of space free with referrals.

Grentz said:

I would look at idrive too. I actually like it better than mozy as do a lot of reviewers these days.

idrive tends to have much faster backup/restore speeds, plus a very nice versioning policy, and up to 12gb of space free with referrals.

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iDrive FTW. I pay like $50/year for 150GB of space for my home setup. My parents and in-laws are setup on the 12GB free plan and loving it. So far they haven't needed more space yet as all they backup is pictures and a few documents.

Idrive sounds great. Would someone please give me a refferal ? I love versioning

You actually can just create an account, then if you want the extra space (up to 12gb) you have to let idrive import your address book and send out referrals. Then you get the extra space right away.

I just let it import the address book from my old gmail so I did not have to spam all my friends.

We use... ohhh crap whats the name of it now..Carbonite, thats what we use on our server at work. $54.95 a year for unlimited storage. Seems to work well. We havnt had to restore yet, and we upload bout 20gb a night without problems.

Dunno bout idrive I looked into it one time for business users price was much higher then Mozy Pro.

Mozy Home 55 year for unlimited with 30 days revisioning

Restores are fast enough for me

I have just seen some shady reviews/practices with Mozy (hard to get things recovered, slow speeds, bad support). It is definitely the public favorite or more accurately said the most used, but I really like the speeds of idrive and the fact that most were very happy with the restore process. The revisioning is also much better than Mozy and many of the others (30 versions and it does not count against the space used).

Also has the most space for free (12gb) which is enough for many users and their pricing is more, but many users report Mozy's unlimited plans working like crap after you get too much data on them.

I guess whatever works for you though, everyones experiences will vary a bit

Idrive has 30day revision, mozy has 30day revision.

The support for mozy is okay much better for Pro users but I've never had to call for home user support, very easy to setup and troubleshoot.

Either way both online backups, I think for Home Users either one is fine. I think business users Mozy is better pricing.

Main idea is to get data offsite. Also could go with jungledisk

marley1 said:

Idrive has 30day revision, mozy has 30day revision.

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Actually idrive is 30 versions, mozy is 30 days.

ahh thats kinda cool, dunno how critical tho, most of the time, i restore the newest file for the clients, never have had to go back to restore a different version, either way have fun with it =)

marley1 said:

ahh thats kinda cool, dunno how critical tho, most of the time, i restore the newest file for the clients, never have had to go back to restore a different version, either way have fun with it =)

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I use versioning all the time at work... But that's shadow copy... Similar

So i talked to mozy today, regarding resellers. I didnt like their pricing for businesses. They are like 3 times the price as others.

I decided to try em out for home use, $5/month for unlimited backups. I have 200GB+ (photographer) im backing up. Anyway, 8 hours in, it had 2.3GB backed up. Thats it? I have 1.5 meg uploads, standard. I shoulda had 2GB done in at MOST 3 hours, typically 2 1/2... but 8!!! Ridiculous


Im trying to restore 2 files now, 2 photos, 12.3MB total.

5 minutes now, still trying to locate my files... not happy at all with mozy so far.

For more money, I have a customer using k0rcomputing. It's a small backup service provided by a longtime hardforum member. 2 years on the plan and it's saved my ass a few times. Very fast backups. Very fast restores. Pretty good software. The software even supports SMTP notifications, so if the backups have a problem it sends ME an email, being that I'm their IT guy. Costs more than mozy or idrive...but not by much.

Since I have about 100 users on Mozy Pro and probably 80 or so on Mozy Home with no errors or dislikeks I have a few questions

How do you know that's your upload speed? If your on cable that rate changes.

Also did you adjust the slider in mozy for quicker backups instead of faster computer?

Where are you restoring files? Thru the Mozy Drive or on web?

For small files I get a restorr link in under 5 minutes. For a whole system I restored last week it took under 1 hour for the download link, 3gb data in 2 zips. How is that slow? This was for Mozy Home also. If you need instant data restore then any online isn't for you. Man up and buy something like RD1000 for your 200gb and have faster restore. Point of these online is to get data offsite, cheap and easy for people. Once you configure them nothing has to be done. If you have a full system crach you can probably wait a day to get data back.

Also how is Mozy Pro reseller pricing bad? 50 cents a gig and like 5 bucks a server license a month? As you work up the price goes down. I'm up to a TB of data on my account and I think its 39cents a gig and 4 a license. They do not locl you into a set ammount. Idrive want you to buy 150gb to start. They also have another idrive version for business which was more I think. Price shouldn't be a factor to resell. You sell to client for a buck a gig and they are still happy about not having to burn cds or swap tapes.

I thought I'd try MozyHome free version as a test before I bought the MozyPro for my business. Glad I did cause the MozyHome is creating brutal system hangs that have lead to many hard reboots to get out of. Can't even pull up the task manager when it gets in one of these hangs (even though the mouse can still move around fine). I think it has to do with the way that they have their 'fake windows explorer hard drive' setup. Basically it appears that when it tries to access either that drive (or something else...not sure) it seems to cause random system hangs.

Unfortunately the way Mozy set this up has made it difficult to uninstall as well. The uninstall program ran into an error and it wouldn't let me uninstall it even in windows safe mode. So basically, Mozy hosed my home system. Before i try more drastic measures i'm going to give the MozyHome tech support a whirl to see what they say...i'll keep you posted.

Haven't had any toubles with Mozy. Been using Pro for a while. Just got a Home account for my house. Backed up like 105GB in something like ~10 days. Speeds were great. I throttled during the day to 768 and at night with no throttle I was hitting close to my max upload @ 1.8mbps.

silentsammy i would have to say your computer is a piece of shit =)

i have 1tb worth of clients on mozy pro, and about 200-300/month of mozy home affiliate profit.

no problems, i know from experience i would trust mozy pro with Exchange and I dont, most companies that have exchange are doing both tape and offsite

i know that must issues are fixed with just uninstall and reinstall or updating version.

i know that if you have low disk space and backing up alot of data you can run into problem since mozy makes a good size temp directory and they have registry fixes to move that temp location

support sucks i can say that but i haven't had to call and if i do my account manager throws me to the right person.

uninstall it with Windows Cleanup Utility if you like.

marley1 said:

silentsammy i would have to say your computer is a piece of shit =)

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I think you nailed it on the head right there! I take care of 8 computers in total i think but go figure, the one i use as my personal one has the most perplexing weird issues.
I'm pretty its 'the MAN' doing this to me for some sick reason.

Hey Marley if you ever do have an issue with Uninstalling Mozy like I did, I found that their initial install program actually has a built in Repair utility and an Uninstall utility....this is what actually allowed me to remove Mozy off the machine.

nice never had to use it =)

any SMB consultant sign up for hte Mozy referal, i do about $100-200 a month from referall =)