MSI RMA

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Bigbacon

Fully [H]
Joined
Jul 12, 2007
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Ok, I have a video card from MSI that I am RMAing, what should I expect from this?
 
Err, sorry, I meant the process with them. Are they fast about it or doee it take forever? Are the bitches and just return shit back saying there isn't a problem when there really is, stuff like that.

got a 9600gt a few months ago and it doesn't play any 3d stuff at all. two different computer and everything I tried crashes almost instantly or with in a minute there is graphic corruption and a driver halt/restore in window. Fan also stay at 100% speed when the cmputer is in sleep mode.

I'm just afraid they will say nothing is wrong and send it back
 
Its been 3 years since I did an RMA to msi, but they were fast and fair. I even once screwed up a MSI mobo by putting a weird video card in a slot backwards and frying the board, and they replaced in about a week.
 
kinda old but have to ask, Does MSI let you know what they did some how? I got a tracking number today but how do I know if they replaced, repaired, or just sent me the same card back?
 
I believe there was a white pc of paper that said what was done, usually just replace.
 
Rma'd a 8800 GTX

They recieved it on the 8th
On the 10th They asked
Can we replace your card: "NX8800GTX-T2D768E-HD-OC to the NX8800GT-T2D1GE-OC card?"

At the time the GTX cost me $500.00 So I was hoping for something better.
256 bit against 384 and 112 against 128 does not sound fair..
After checking the benchies at Tomshardware the GT is less card.
I would prefer an equalivent card or better.
Thanks Let me know
On the 15th they asked me this: "Can we replace to 602-V177-04S N260GTX-T2D896 ?"

I said thanks I will take it.. Should be here wensday the 24th
 
lol. Nice SereLaw.

Looks like my faith is slowly coming back for MSI rma dept.
 
Well More good news.

They sent me the 8800-GT by mistake?

I was livid of course. We e-tagged back and fourth and they sent me a label

Blah blah blah they ended up sending me not a 192 pipe card but a 216 rev B1 55nm card

OC to 655. What did you say Sere? Yea man I am a happy camper. Have it in SLI with a 65nm at this very moment..

Can You say Great customer service baby?.../
 
I got the same exact card back but it works now. I wish they said what they did to it.

What really sucked is they sent the card back in a 9800+ retail box. SO I was excited to get a better card but it wasn't..

Still has the issue with the fan going 100% in sleep mode. It also doesn't come out of sleep mode correctly all the time. It's weird, gmae looks like they are running correctly but they run in slow-mo. Mouse movement looks correct but you move or shoot and it's SLOW yet 60fps.....
 
I RMA'd a GTX280 1GB OC got back a GTX285 2GB OC with super new heat pipes, took a little while but I have no complaints over their RMA process
 
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