Enermax Infiniti 720- Beeping, red light... no power! HELP!

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paco16

Limp Gawd
Joined
Dec 20, 2007
Messages
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I recently upgraded my old-school Asus socket 939 platform to the new Intel i7 EVGA board. The power supply started beeping, (long hard beep, about 3 seconds apart), with a red light on the back. I tried to hit the reset button on the back and the light turned amber, then green once you hit power, and then went right back to red. Never even powered up the fans... This started happening after I shut it off one day with my old Asus setup.
I called Enermax tech support and they must close right at 8pm est(5pm pst) because I kept getting their voice-mail. No one has called me back yet.
I suppose I'm asking what anyone else would do. I've cleaned out my PC budget and this is supposed to be a great PSU... any suggestions while I'm waiting for Enermax to call me back?
 
features.jpg


further research indicates my power supply's PSU protection is active... why the hell...?
 
In the manual that came with it should be a section detailing what the specific beeps and blinks mean. It's a very good power supply, this simply means it's detected an error and won't risk starting up and blowing up components on you :)

Blinking red light with continual beeps is the PSU Fan not working. A red light with two beeps is the PSU's power protection has been activated. If it's the first, time to return it for repairs. If it's the latter, it's a problem with your power.
 
Yeah, my manual has gone AWOL at this point and looking on the forums and FAQ's is nice at work, but at home; my only PC is DOA... I was so excited when the new x58 EVGA board, processor and new triple channel DDR3 kit arrived! I was hoping the power supply would boot up with a new setup... These are the moments when you realize you've just how stupid one can be; wasting 3 hours on cleaning, installing and testing... I worked 14 hours and came home to work on this... only to be disappointed (my own fault for not properly trouble-shooting).
 
:cool: I'm seeing double for some reason. My brain must not be awake yet... My post above shows the diagram of the errors and I'm thinking that PSU protection is active because these beeps are not short, and they're grouped together in 2 long beep intervals.
 
Some reasons for that, are that the input voltage is out of range (too high or too low) or too dirty, or there aren't enough devices plugged into it. Could also be a short somewhere, double check all the wires and connections.

Edit: Is the red light blinking or is it continually on?
 
The odd thing is this happened without any cable switching. I thought I had a faulty case fan, but the more I think about it; the more I'm thinking it was the power supply fan that was loud. I've seen this before when the bearings break down... not a good situation. I've just been working 60+ hours a week and taking care of side techie jobs, 3 kids, a wife... on the board of my church... next thing you know... dead PC!
 
MisterSparkle said:
Edit: Is the red light blinking or is it continually on?
Click to expand...

Continually on. I hit the reset button, turn off the power. Plug in the power, hit the power switch on the pc and the light goes from green(split second) to red... and beeps. Light stays on strong.
 
Yeah, the fan in my Infiniti 720 began to grind within a few weeks, replaced it with an S-Flex :p

Try getting to a bare minimal setup. Unplug the power from all your drives/fans/fan controllers. Then see if it starts up. It may be one of the old components has an electrical fault.
 
Also, no fans power up, only the lights on the board and sound card light up. (so the board is getting power right?) I can start unplugging items later on this evening. I'll be at work until 4-5pm est.

The rest of my setup for your reference:

2xPNY 8800GT's XLR8's
EVGA x58 board
Intel i7 920 2.6ghz CPU
3 Gigs OCZ DDR3 triple channel kit
X-Fi Fatal1ty Champion Series
2x Samsung 750GB 32mb cache Sata 3g HDD
Samsung 203h DVD burner
 
Sounds like it's still able to provide the standby power to the motherboard. Interesting, but not quite definitive information at the moment.

Normally in this case I'd take the PSU out of the case, and try and power it on manually, the problem is this PSU doesn't like having little to power.

The best thing for this case, is to try it with just the motherboard and one graphics card, with only the keyboard and monitor plugged in. Double check all the power cables to make sure there's no shorts. If it doesn't work in this situation, then it's most likely a busted PSU.

If it does work, then it's a matter of plugging things back in one by one until it doesn't work anymore.
 
Yeah, I was planning on trying to do that this evening. I fear I'm going to have to buy a temporary PSU from Staples at double the price so I can have a working computer while the RMA process does its thing... By the way, are there any companies out there that will send you a working unit and ask you to send the old one back? Kind of like Logitech...except Logitech doesn't ask for the old product back...(which is why I wish they made a power supply:D)
 
EVGA x58 board
Click to expand...
Sounds very similar to the incompatibility issue between the EVGA X58 mobo & some Cooler Master PSU's.

It seems that the EVGA X58 mobo doesn't like certain 3X 12V rail assignments.

Contact EVGA & see if in fact this is a known problem.

Good Luck,
Dave:)
 
I don't think this is the issue. This power supply is listed as compatible on the EVGA website last time I checked. Also, this issue was present with my previous setup. I just was too busy/stupid/tired to trouble-shoot properly and upgraded my Asus Nforce4 Socket 939 setup to an EVGA i7 setup. (I know; good excuse right?)
 
Well it's safe to say my system is now running, (not all the parts are installed) but it's running. Enermax won't send this out to me ahead of time without "cross-shipping" which initially costs me money. No biggie.
I went to Best Buy to buy a power supply that could temporarily power my system. A BIOS flash, 3 calls to EVGA tech support and removing the 3rd dimm in my triple channel setup later... I have a working computer. The best PSU that Best Buy had was an Antec 650 watter. The 12v rails supply 25 amps to the video card. My card says it requires 28. I've heard the 12v rails will pull from other rails if there is not enough amperage to power the video card. Since this PSU has 3 rails I figured we'd be ok.
I was right... right up until I tried to install 3 dimms. The system would not post and kept cycling reboots. I removed all extra components including the second video card. The system still cycled reboots. It wasn't until I removed the 2 8800gt's and installed a crappy PCI card that this system booted in triple channel. Apparently the PSU is just too weak to power a PCI-E card and boot with triple channel and the drives... EVGA literally said, "uh... never seen that one before. Call OCZ and ask them..." *cough...* what?
 
Well Enermax set up a cross-ship RMA. Basically means for those who don't know; I have to pay for the new PSU to be sent to me, when they receive the defective parts, I get my money back. Enermax RMA process was a bit convoluted: "fill out an RMA form, take a screen-shot, e-mail it to the RMA e-mail. Wait for an RMA number, call RMA department, setup a cross-ship RMA..." Either way my replacement PSU is being sent out "today" and I should get it in 2-3 days. Not horrible RMA service... just decent.
 
I have this same exact issue. After 14 months of perfect operation, PC crapped out one night (beeping woke me up).

I've tried trouble shooting, but nothing's working, so I'm guessing somethings wrong with the PSU.

Did your new unit work okay, paco?
 
zero_vertical said:
I have this same exact issue. After 14 months of perfect operation, PC crapped out one night (beeping woke me up).

I've tried trouble shooting, but nothing's working, so I'm guessing somethings wrong with the PSU.

Did your new unit work okay, paco?
Click to expand...
It seems a while back Enermax's supplier of glue, sent Entermax several large shipments of glue that would melt and then conduct electricity. The results were very bad, including several house fires.

RMA to Enermax immediately.

Best Wishes,
Dave :)
 
davidhammock200 said:
It seems a while back Enermax's supplier of glue, sent Entermax several large shipments of glue that would melt and then conduct electricity. The results were very bad, including several house fires.
Click to expand...
Not an issue with the Infiniti line AFAIK. I believe it was only a problem with several Liberty series units. However, the PSU should indeed be RMAd.
 
zero_vertical said:
I have this same exact issue. After 14 months of perfect operation, PC crapped out one night (beeping woke me up).

I've tried trouble shooting, but nothing's working, so I'm guessing somethings wrong with the PSU.

Did your new unit work okay, paco?
Click to expand...

Yes it works perfectly! Sorry for the late reply. I never saw this thread after my last post... (more bumps imo)
 
I run a number of Liberty units with no problems. RMA'd the infiniti, so should all be well soon enough.

Great thread.
 
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