EVGA 8800GTX RMA

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SippieCup

Gawd
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I have had a dying 8800GTX for awhile now, i just kept lowering the clock until ti finally died on me, (artifacting like crazy on bios start...)..

I have a slight problem to start with.. The card has been watercooled its entire life, when i send it back to EVGA i have to have the stock HSF on it (which i have), however.. i dont have the screws for it anymore. anyone have an idea on where i can find some?

moving on, i signed up for EVGA's EAR RMA a long time ago when i bought my card, i activated it a couple days ago but the thing has yet to be approved.. anyone know how long it takes to approve an RMA and have them send it out?

Also, if i have a 768-P2-N831-AR 8800GTX, would i recieve the same type back? or would it just be any 8800GTX they have around in B-stock or something?
 
Depends on what stock they have. I wouldn't be completely surprised if they sent a 9800GTX.
 
I have an 8800GTX KO that was RMA'd. I received a replacement and it still has the stupid driver crashes that everyone has been seeing with Vista. I'm thinking about complaining to customer service soon & explaining my whole situation in full. I hope they can give me a different card or something since all I've dealt with is headaches for 1.5 years. Think I'll have any luck?
 
It all depends on what kind of cards they have in stock. They upgraded me from a 7900 GT KO SC to a 7950 GT KO SC and then finally to an 8800 GTS 640 (I haven't bothered to RMA again even though I still get minor glitches, don't want to give this bad mother up).

To find the screws they use, you'll have to do a bit of searching. They're called spring screws. I have found a few out on the internet but I've no idea if they match up, I can check mine out when I get home.
 
Menelmarar said:
Depends on what stock they have. I wouldn't be completely surprised if they sent a 9800GTX.
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i hope they dont, i dont want to spend another 150 on a waterblock for it..

and have to drain my system completely..right now my waterblock is still in the loop, i just unscrewed it from my videocard.. was hoping to put it back on like that too.

i just filled it n' stuff.. getting epic temps w/ the new loop too 45*C -> 36*C at the same voltage

CrimsonKnight13 said:
I have an 8800GTX KO that was RMA'd. I received a replacement and it still has the stupid driver crashes that everyone has been seeing with Vista. I'm thinking about complaining to customer service soon & explaining my whole situation in full. I hope they can give me a different card or something since all I've dealt with is headaches for 1.5 years. Think I'll have any luck?
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no, if it happens to everyone, its a driver issue not a hardware issue.. they probably wont even accept the RMA. also, i have built a system w/ an 8800GTX KO and vista x64, i have yet to hear that it has stupid driver crashes. thats YOUR system.

If i were you, i would go professional in thread-jacking, you seem awesome at it. although, i hear it pays like **** and makes people hate you.


Volcanon said:
It all depends on what kind of cards they have in stock. They upgraded me from a 7900 GT KO SC to a 7950 GT KO SC and then finally to an 8800 GTS 640 (I haven't bothered to RMA again even though I still get minor glitches, don't want to give this bad mother up).

To find the screws they use, you'll have to do a bit of searching. They're called spring screws. I have found a few out on the internet but I've no idea if they match up, I can check mine out when I get home.
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if you can, please do ^^
 
I'm not seeing how it could be my system... and this thread is exactly about a similar card as what I have. I've used a GTX 260 & it doesn't crash my system. I find it to be something with the damn 8800GTX KO. Always failed until I tried a next-gen GPU. Thanks for repeating what I can read on any forum or hear from a tech support rep.

By the way, thanks for being a flamebate troll. Your answer helps no one but your own bloated ego.
 
CrimsonKnight13 said:
I'm not seeing how it could be my system... and this thread is exactly about a similar card as what I have. I've used a GTX 260 & it doesn't crash my system. I find it to be something with the damn 8800GTX KO. Always failed until I tried a next-gen GPU. Thanks for repeating what I can read on any forum or hear from a tech support rep.

By the way, thanks for being a flamebate troll. Your answer helps no one but your own bloated ego.
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the reason why i am repeating what everyone else has said is because it may be something called the truth. if the 8800GTX KO never worked for anyone, it wouldnt have been made, and it would be recalled. it obviously does work from everyone else's experiences thus meaning that you have a unique problem. this usually is because of something else screwing up and thus, why everyone says its your system. video card companys, including EVGA, test replacement cards very very thoroughly before being set out, so if your replacement card and your original card have the same problem.... ITS YOUR SYSTEM!

2nd, your welcome, i dont really care about other people on this forum.. and a nice buff of ones ego is good from time to time, you should try it ;) until then, grow some balls and press the "new thread" button, rather than pressing the "reply to" button when asking a question that derails a thread.




in relation to this thread.. i just got off the phone with EVGA, my RMA wont be accepted because i registered it like 33 days after purchase.. not 30. (pretty dick move but ok..)


guess i'll have to buy one off forums or get a snazzy new 4870.
 
It was within the same damn realm of topic, so quit your griping. You may have started the thread but you sure as hell don't own it. I was asking about an RMA about the 8800GTX, so do you want me to waste a thread on something that could be answered briefly in one already made? Going to start whining that EVGA has slighted you & that anyone that is ever so slightly off-topic should be damned?

It is truth but doesn't always mean that the truth matches up with everyone on that subject. If things are so damn sketchy with the specific card, it doesn't mean that EVGA & Nvidia are going to admit it. There is no specific culprit to the problem at hand. That is why I did ask such a question and do so in hopes that people will be civil in replies. Next time rename your thread topic to something so specific that anyone other than you has derailed the topic.
 
Crosshairs said:
No way I would accept that as a replacement for the 8800GTX
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me either >.>

doesnt seem to matter now though, the customer rep basically said my RMA would be denied even though i signed up for EAR and everything because i registered it too late..


CrimsonKnight13 said:
It is truth but doesn't always mean that the truth matches up with everyone on that subject. If things are so damn sketchy with the specific card, it doesn't mean that EVGA & Nvidia are going to admit it.
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yes they will..

nvidia just did it with the 8400m and the 8600m.
 
Only when enough people fire back at them. I'm not sure how the nvlddmkm issue is progressing but nothing has been solved thus far & it seems that after the 7900 series was released the issue appeared and has somehow stopped with the GTX 2xx release. I'd say odd as hell & would like to know why people do RMA so many cards. I'm sure not satisfied with the outcome & the lack of resolution.
 
CrimsonKnight13 said:
Only when enough people fire back at them. I'm not sure how the nvlddmkm issue is progressing but nothing has been solved thus far & it seems that after the 7900 series was released the issue appeared and has somehow stopped with the GTX 2xx release. I'd say odd as hell & would like to know why people do RMA so many cards. I'm sure not satisfied with the outcome & the lack of resolution.
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exactly, when enough people fire back at them... however the majority of people with the card (actually... ALL of them except one) seem to have no issue with it. just re-RMA, then call and ask if you can get a non-KO model rather than that one because it is giving you problems.

i have never had any problems with nvlddmkm except once, it ended up being the motherboard that was the problem.. have you tried the card in another system?
 
Not yet, though once I have my GTX 280 (Step-Up) from EVGA next week, I'll try it out in another system though I'm not sure when that will happen.

The one thing that gets me is that I had it in two separate systems with completely different configurations & it still occurred. 4 completely different locations (South Korea, Pennsylvania - 2 separate places, & Virginia), & every driver under the sun (one might've stopped the crashes altogether but I forget which one since it was a long while ago). Underclocking & flashing with different BIOSes have done nothing. The one snag & paying for shipping everytime (either waiting normally or going with the advanced RMA). It's given me hell with games... and with the new vid card, I'll finally be able to catch up with being a ton of games.

I guess I'm skeptical of the 8800GTX KO since I don't know what the hell is wrong with it, at least within my own testing (constantly).
 
CrimsonKnight13 said:
Not yet, though once I have my GTX 280 (Step-Up) from EVGA next week, I'll try it out in another system though I'm not sure when that will happen.

The one thing that gets me is that I had it in two separate systems with completely different configurations & it still occurred. 4 completely different locations (South Korea, Pennsylvania - 2 separate places, & Virginia), & every driver under the sun (one might've stopped the crashes altogether but I forget which one since it was a long while ago). Underclocking & flashing with different BIOSes have done nothing. The one snag & paying for shipping everytime (either waiting normally or going with the advanced RMA). It's given me hell with games... and with the new vid card, I'll finally be able to catch up with being a ton of games.

I guess I'm skeptical of the 8800GTX KO since I don't know what the hell is wrong with it, at least within my own testing (constantly).
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ever try it without any other PCI card? my x-fi caused problems with my 2600XT in my media center for the longest time.
 
I did have an odd episode where I decided to use onboard sound due to an issue I was having with the X-Fi Fatal1ty I had (now an X-Fi Prelude)... no crashes with the 8800GTX.

I think Nvidia has resolved whatever the issue is with the GTX 2xx series... Why would PCI conflict with PCI-E? I've read about issues with bandwidth saturation but it wouldn't make sense if both are on separate paths to the SPP (and/or MCP). At this point, I could RMA it but I think I'll have to test it out in another PC w/o a PCI sound card for the time being.
 
CrimsonKnight13 said:
I did have an odd episode where I decided to use onboard sound due to an issue I was having with the X-Fi Fatal1ty I had (now an X-Fi Prelude)... no crashes with the 8800GTX.

I think Nvidia has resolved whatever the issue is with the GTX 2xx series... Why would PCI conflict with PCI-E? I've read about issues with bandwidth saturation but it wouldn't make sense if both are on separate paths to the SPP (and/or MCP). At this point, I could RMA it but I think I'll have to test it out in another PC w/o a PCI sound card for the time being.
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i think its yer mobo, not yer sound card that causes the problem.. probably a bad southbridge. thats what was wrong w/ mine
 
That would be 2 completely different mobo chipsets that had this issue, nForce 4 & 780i. I don't think its so simple.
 
CrimsonKnight13 said:
That would be 2 completely different mobo chipsets that had this issue, nForce 4 & 780i. I don't think its so simple.
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eh maybe...

well for on topic issues...

Your RMA request has been declined by EVGA

The reason for this is:

Product is out of warranty. As per the terms and conditions of the limited lifetime warranty:
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yay.. yet they still allowed me to buy an EAR RMA... fucking asshats
 
yeah.. now i need to call visa and get my money back from buying something i will never recieve..

this will be a headache >.>
 
CrimsonKnight13 said:
Only when enough people fire back at them. I'm not sure how the nvlddmkm issue is progressing but nothing has been solved thus far & it seems that after the 7900 series was released the issue appeared and has somehow stopped with the GTX 2xx release. I'd say odd as hell & would like to know why people do RMA so many cards. I'm sure not satisfied with the outcome & the lack of resolution.
Click to expand...

As mentioned on this article http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=22 . The nvldd error can be caused by just about anything in your system. Try running a atikmdag.sys search on google and you'll find the same shit you do for nvlddmkm.sys. Something in your system causes it either software or some piece of hardware. If you actually rma it it'll perform perfect on their test systems and if they replace it'll be just to stop you from whinning.
 
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