DoubleSight DS-263N - 26"

ugh, my amazon order that i placed on thurs ust got cancelled because of no stock...I'm almost near crying. Has anyone ad good experince with getting one from newegg? I'm scared of dealing with bullshit...anyone know why amazon and all of its retailers are totally out? I hope they're not getting rid of the unit...

I know man, I feel the same. I ordered Thursday night then boom, out of stock; order canceled as well.

I certainly hope they get more inventory soon, because that $1600 (ordering two) is burning a hole in my bank account and I don't know how long it'll be before it falls out :D

On another tack, has anyone gotten any confirmation from DoubleSight on whether or not the polarizer is supposed to be standard? Worst case scenario is that they included the good screens in the initial batch for review purposes, and the rest of us are screwed.
 
the problem with that logic is that the initial batch did not have the polarizer. I think what is happening is they are making ones with polarizer, but there are still ones out there that dont have the polarizer.. So it just depends how old the stock is from the place it ships from
 
I haven't bought my monitor yet. I called DoubleSight today to ask about the polarizer and they said they just use the LG panel they get (model LM260WU1) without modifying it and if I had any questions or concerns about it to call LG directly. A little later in the call and the guy seemed to be implying that the panel model mentioned has the polarizer but he said nothing about a switch in panel models.
 
OK I called DS and they said they've gotten a lot of inquiries about whether or not some of these monitors in fact have a polarizer. Guy I spoke to said that they got an email from the engineers emphatically saying that these monitors DO NOT have a polarizer...he said he'd get back to me. I mentioned the annoying white glow and also the BLB common in the upper right corner a lot of people are reporting. Still waiting to hear from this guy, but he was pretty emphatic about insisting that the engineers in Korea said this model doesn't have a polarizer...i.e. there isn't one that has a polarizer and one that doesn't. Who knows for sure.

Anyone got any advice about this claim, and how to go about getting them to 'fess up about the polarizer? How is it some people have gotten replacements directly from them, and then say it's the version with the polarizer while they deny this model even has one?
 
Been trying to order form newegg, but it hasn't processed, because my shipping and billing address didn't match match or something, but their return policy also really creeps me out and I'd prefer not to order from them. Is it possible to order directly from DS? Anybody body find them in stock anywhere else? Why couldn't I have placed my amazon order a week earlier:mad:
 
OK I called DS and they said they've gotten a lot of inquiries about whether or not some of these monitors in fact have a polarizer. Guy I spoke to said that they got an email from the engineers emphatically saying that these monitors DO NOT have a polarizer...he said he'd get back to me. I mentioned the annoying white glow and also the BLB common in the upper right corner a lot of people are reporting. Still waiting to hear from this guy, but he was pretty emphatic about insisting that the engineers in Korea said this model doesn't have a polarizer...i.e. there isn't one that has a polarizer and one that doesn't. Who knows for sure.

Anyone got any advice about this claim, and how to go about getting them to 'fess up about the polarizer? How is it some people have gotten replacements directly from them, and then say it's the version with the polarizer while they deny this model even has one?

Huh. You know there's a good story to be found when companies deny things that are stupidly obvious. Maybe one of us with the polarizer model can call them up and ask if it's possible to ensure that we get a polarizerized version if we order a second display, and then call them on it if they try to tell us there is no such model.
 
Who have you guys been talking to at DS? I ordered mine from Newegg, had a slight defect, and had a replacement sent directly from DS. I spoke to a guy named Carlos. He was great! Friendly and quick to reply to all of my answers. My original one from Newegg did not have the polarizer (major white glow at angles) but the one directly from DS does have the polarizer. I can confirm this because I had them sitting next to each other for a day and they were totally different. Well I can't confirm that it is a polarizer but it has the same characteristics of a polarizer.
 
Hey, folks,

I ordered a 263N from Amazon late last Wednesday and received it early yesterday morning.

My unit arrived with the back cover not properly affixed (the main frame - not the connector cover). I had to close it lest it come off: poor quality control.

Polarizer characteristics are present; strong BLB in the upper right corner, and a small amount in the lower left corner - both of which are noticeable during photo editing. In fact, the BLB is so strong that it looks like the panel is warped along a diagonal L-R axis. I also have three stuck *white* pixels, which are very noticeable: upper center; (2) lower off-center left. I've been unable to quiet them.

I've calibrated the screen (nice color and contrast) and when all is said and done, I've confirmed that the screen lighting uniformity doesn't match that which my older unit, a Samsung 173P, can achieve. Troubling, methinks.

I should've listened to my wife: order any of the NECs, she said.

Anyway, I have a project due by Friday, so I'll work with this until then and get the Amazon return process started in the mean time. Then I'll replace it with what I should've bought, post haste!

PS: One thing I adore, however, is the real estate of 26". Excellent!
 
I'm planning to order the DS-263N as soon as Buy.com gets them back in stock, but I was wondering if anyone ever managed to get an HD cable box to work with it on the DVI or VGA inputs? I'll still be going with this over a TN panel, but would like the ability to use it as a secondary HDTV as well for those times that the main HDTV is being used, and without having to resort to an internal HDTV tuner (and not getting HBO/ESPN HD and such), or figuring out how to get a cable card system going. It would be an SA HD cable box, though not the DVR version (so I don't know the model number unfortunately). Thanks.
 
I'm pretty close to ordering this. I'm sick of playing with TN and MVA panels, though I will also keep my BenQ G2400W as a secondary monitor.

I have found a Canadian source @ www.ashlin.ca located in downtown Toronto. Funny, I found them by surfing to www.doublesight.ca and this is the site that came up.

I'm going to try and found out how long it will take. I am also able to order it from distribution but they are currently out of stock. I'm assuming that Ashlin gets their products from this distributor (Ingram Micro).

Smackrabbit, I don't see any issues with hooking up a cable box through a digital connection. I have seen in other posts that people have succesfully connected a PS3 or xbox console via HDMI to DVI with certain success, no overscan and proper 1:1 pixel mapping.

I just want a monitor I know I'll be happy with for the next X years and this seems to be my best option outside of spending $1200 or $1300 for an NEC LCD2690WUXI-BK/SV.

Once I get it I will comment on whether or not I received a "polarized" model.

Regards,

10e
 
Smackrabbit, I don't see any issues with hooking up a cable box through a digital connection. I have seen in other posts that people have succesfully connected a PS3 or xbox console via HDMI to DVI with certain success, no overscan and proper 1:1 pixel mapping.

I seem to recall there was some question about the HDCP implementation. That is, the PS3 works -- which I think requires HDCP? -- but some cables boxes did not seem to get the handshake. I wonder if that is a driver issue. Can anyone confirm that they have a digital box that requires HDCP successfully installed?
 
Just sent this to them: Hello, I'm interested in ordering several DS-263n monitors but have a few questions. Please look at this thread http://www.hardforum.com/showthread.php?t=1268063&page=23 I've been reading about 2 different versions of the DS-263N, one that seems to use a polarizer and one without. I don't want to order the monitors without clearing up this issue. I want to make sure I get the most up to date model. I don't want to run into the issues I've been reading about. Is there a way to order directly from you. I want to make sure I don't order the monitor without the polarizing capabilities. I want to order asap, so a quick response would be much appreciated. thanks, Trever Koltys

This was the response:
Hello Trever,



We apologize about the confusion but there is only one version of the DoubleSight DS-263N and the monitor is not polarized.



Again, we apologize for the misleading information.



Best regards,

Ronay
 
I get the feeling they don't know what's going on. Maybe it's not supposed to have the polarizer but there was a mixup at LG. It's too bad because with the polarizer, this monitor ranks among the best.
 
@ shoryukenz & SupraSaiyan
I'm in Montreal, I ordered it locally from Sohodifusion
But I know that there is also ncix that has it (on special order)
 
Thought I would chime in guys and give you the latest.
I was just on the phone with Kang over in sales. He told me that they are currently out of stock at the moment and the only place to buy the DS-263N is at Newgg. They will be getting a new shipment of the DS-263N's in late April around the 28th latest early May.

I was also told that the monitor does come with the polarizer already installed and was told that there is only one version of this monitor. Are we getting conflicting information? :confused:

Just a heads up guys. I also will be getting this display ASAP. I will post a mini-review with what I find.

PS - DoubleSight Directly sells this monitor for $799... eeesh. The Eggs got it for $699 ATM.

Oh, and ToasyX, dude awesome review and great info and insight into this gnarly display! ;)
 
I was also told that the monitor does come with the polarizer already installed and was told that there is only one version of this monitor. Are we getting conflicting information? :confused:

My guess is that there is only supposed to be one panel type (polarizer or otherwise), and they are inadvertently shipping with two different versions of the same panel. Maybe if they get enough calls about it, they'll get it straightened out. There is no doubt that there are two different versions of this display, though. The first one I received did not have the polarizer, and the "white glow" was readily apparent. My replacement has the polarizer and looks completely different.

I don't remember if the non-polarizer version had any backlight bleed (I didn't have it hooked up very long), but it seems like most, if not all, of the polarizer versions have a distinctive backlight bleed "signature" in the upper right corner.

I get the feeling they don't know what's going on. Maybe it's not supposed to have the polarizer but there was a mixup at LG. It's too bad because with the polarizer, this monitor ranks among the best.

I think you're right. They are probably leveraging an ODM (original design manufacturer) to make their displays. Also, I'm pretty sure there's only a few of them working out of the US office. When I first called about mounting it to my arm, the tech support guy (Kang) said he didn't know anything about VESA mounts and referred me to one of their engineers. The engineer was also their Director of Sales. :)
 
I don't remember if the non-polarizer version had any backlight bleed (I didn't have it hooked up very long), but it seems like most, if not all, of the polarizer versions have a distinctive backlight bleed "signature" in the upper right corner.

So, I'm contemplating a return to DS, but this BLB associated with the polarizer version gives me pause. Would you still recommend that version notwithstanding the BLB?
 
Howdy, all,

This is an update to what I earlier noticed...Even on a calibrated screen, I can now see the BLB in a well lit room, northwestern-facing, on a black screen test. It's obviously getting worse, as I couldn't see it this morning, when it was grayer outside.

Although we board participants aren't a representative sample, it seems that a good number of us have experienced problems. To those who have experienced BLB and are not returning their monitors, is it because you don't mind, you might lose the polarizer-apparent, the next levels up monitors cost too much, or your return policies are quirky? I plan to return the unit to Amazon and replace it with something else.

Thanks,
ivy
 
My personal opinion about the backlight bleed is this: it's the least of my concerns as far as display flaws are concerned. In order, the most important aspects to me when evaluating a display are as follows:

1. No pixel defects
2. No noticeable input lag
3. Good color & viewing angle
4. No backlight bleed

Given that my particular display does well in the first three categories, I'm willing to live with some backlight bleed. I'd hate to return this one and get another unit back with dead pixels or no polarizer (or both). The backlight bleed isn't bad, and I don't display static dark screens much, if at all. So, it doesn't bother me.

Frankly, every display has its drawbacks. I really love the blacks and the image quality of my NEC 2470WNX, but the input lag is unbearable to me. There is no perfect display, in my opinion. You just have to decide which shortcoming is the least bothersome. YMMV.
 
Howdy, all,

This is an update to what I earlier noticed...Even on a calibrated screen, I can now see the BLB in a well lit room, northwestern-facing, on a black screen test. It's obviously getting worse, as I couldn't see it this morning, when it was grayer outside.

Although we board participants aren't a representative sample, it seems that a good number of us have experienced problems. To those who have experienced BLB and are not returning their monitors, is it because you don't mind, you might lose the polarizer-apparent, the next levels up monitors cost too much, or your return policies are quirky? I plan to return the unit to Amazon and replace it with something else.

Thanks,
ivy

Personally, I don't think it is actual BLB. Something to do with the fab of the panel yes, but not BLB. Mine doesn't get any better or worse no matter how long to the monitor is on and I can even make it go away by pressing on the upper right corner. It does, however, pop right back on. Not sure why it does this, but personally, I'm not willing to let a gem of a monitor with 0 dead pixels, a T-AW polarizer, and a panel comparable to the Higher End NEC 2690 go because of a small amount of BLB in the upper corner. ;)
 
I have no noticeable backlight bleeding except a little on the bottom right corner. What is weird is I had more when I first got the display, but I accidentally pushed on the screen itself (not the casing, the actual pixel area) and it pushed in a little and made the backlight bleeding worse. I was scared I messed up the display, but by the next mourning it was fine, and actually better than before.

Now I am not saying you should try that, just saying what happened to me......
 
Howdy, all,

I'm pleased that most of your problems are not serious - it seems that I'm one of the few with the fairly heavy BLB (upper right - pressing does nothing but accentuate it/lower left - pressing does nothing, period), unlocked case, dead pixels, and poor BL uniformity. Perhaps I'm the only one with a sample with all four occurrences? A dubious distinction, to be sure...Ouch! :mad:

Enjoy your monitors...
 
ToastyX, 1st, Thanks for the advice concerning my panel, I'll be calling DS tomorrow, today i'm actually in my CCNA class at the moment, can you please explain to me on how to use the color profile you have provided. I'm using an ATI HD3850 AGP card with the latest drivers and Cat control panel.

Do I have to make any changes to the monitor on screen display controls after loading the profile, and how where do I load it?

Also wanted to note that I obviously have what is called the non-polarized panel, and I have noticed that the panel does not sit tight in the frame, there is a little give and actually floats in the frame, has anyone else noticed this, how bout people with polarized panels, does your panel float or is it tight to the frame?

MotoSpark
 
ToastyX, 1st, Thanks for the advice concerning my panel, I'll be calling DS tomorrow, today i'm actually in my CCNA class at the moment, can you please explain to me on how to use the color profile you have provided. I'm using an ATI HD3850 AGP card with the latest drivers and Cat control panel.

Do I have to make any changes to the monitor on screen display controls after loading the profile, and how where do I load it?

Also wanted to note that I obviously have what is called the non-polarized panel, and I have noticed that the panel does not sit tight in the frame, there is a little give and actually floats in the frame, has anyone else noticed this, how bout people with polarized panels, does your panel float or is it tight to the frame?

MotoSpark

Nah, mine has a polarizer and it's kinda floaty. I suspect that's how they "adjust" each monitor to minimize BLB and uniformity defects.

I love the picture quality and I'm happy I got a near perfect sample, but I'd say the build quality of this model is not that good. Doesn't bother me but I can see the owner population as a whole running into QC issues. You do get what you pay for, and if they're selling a $900-$1300 monitor for $700 you can guess they cut corners somewhere. Too bad though, I bet most people in this thread weren't expecting to have to game with returns to get an acceptable product.
 
I love the picture quality and I'm happy I got a near perfect sample, but I'd say the build quality of this model is not that good. Doesn't bother me but I can see the owner population as a whole running into QC issues. You do get what you pay for, and if they're selling a $900-$1300 monitor for $700 you can guess they cut corners somewhere. Too bad though, I bet most people in this thread weren't expecting to have to game with returns to get an acceptable product.

Yeah, that's a very valid point. Hopefully this thread will help people make an informed choice about this monitor, though. Despite its lower-than-average build quality, I still think it's one of the best monitors for the money, especially for gamers looking for a non-TN panel with good color. Just make sure you purchase it from a company with consumer-friendly return policies (e.g. Amazon or Buy.com) and you should be in good shape.
 
Well you shouldn't have to game with returns of this nature, in the least its very insulting for a representative to state there is no difference in panels. If my friend purchases a video card which performance rocks I should be able to purchase the same model video card and get the same performance results considering our systems are identical, and the fact here is that the performance of one panel vs the other is again nite and day :)

Motospark
 
In general Moto, I think the LCD panel industry is suffering from severe quality control issues as of late.

I have yet to purchase what I would consider a really truly acceptable monitor in the last year, besides this Doublesight... and even it really isn't 100% acceptable in my opinion.

The back light bleeding is for sure happening... it gets worse as the monitor heats up... and changes with the viewing angle which is just like the FHD2400... which according to some, they think it has to do with the way the panel is attached to the monitor frame... and as some have stated here, pushing on the frame of the DS causes the BLB to change.

I also am sick of the shifted pixels... Don't get me wrong, I'd take 10 shifted pixels over 1 stuck or hot pixel any day, but it's still ridiculous.

AND what made them think they could sell a $700 monitor that has ANY banding issues? Do these companies not test this crap out before they ship?
 
well, as much as I want to buy the monitor, I'm gonna wait for them to have it back in stock. That should guarantee that I get a polarizer. Plus, I dont want to order from newegg.
 
The polarized models could be a fluke, never to return.
I decided to write them yesterday myself...
Me said:
I have heard amazing things about your 263N, but they are out of stock in almost every store. (Newegg has them, but I prefer not to order through them.) So my first question is when do you expect to ship more out? I have a new computer on the way, so the sooner I can get the monitor the better.

Second, I know some people are getting models that exhibit a sort of glow. My primary business function is static photographic editing/production, so color accuracy is imperative. If I receive a model with this glow, how bad does it have to be to be exchanged? Is that even reason enough for an exchange? Thank you.
Dario @ DS said:
We will be shipping new stock in 3 weeks. There have been a few reports of that glare, my Product Manager tell me that those were traced back to the initial run of product only.
If I am to believe that, any given monitor I receive from any vendor should be the improved version. Now I can only wait...


I do have a question for you guys: is it possible to apply some sort of aftermarket polarizer? If not, why not? When it comes to my SLR [camera], I can add or remove my polarizing filter at will, depending if I want to saturate my colors or reduce glare. And the image and all its details are retained. I imagine the same could also be done for an LCD, so I googled it and did find some things that seem as though they would work - via a film applied across the panel - but they don't appear commercially available. Is there a technical reason they can not be purchased/applied separately, or is it just that manufacturers have blocked the idea?

BTW, this is my first post here. I found this thread while searching for info on the 263N, and I appreciate all those who have contributed their experiences and advice. I had planned on purchasing the 263N, and still do, but now I will be better informed. Thanks.
 
Guys if you are willing to buy this monitor, you will have to wait till they get more in stock.

I was told directly from DoubleSight that they plan on having this monitor back in stock and distributing them around late April and latest early May. ;)
 
If any of the current owners are interested, there's now drivers for the monitor on the DS website. Just installed them myself.

http://www.doublesight.com/idx_support.htm

Interesting... there's a ICM color profile included with the driver. I don't have the eyes to compare. Anyone willing to test?

Edit: A second look through Notepad shows the driver's ICM appears to be a dummy file. I don't have any real way to properly read these files, though.
 
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