I give up on EVGA.

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BrandonB said:
I highly doubt it's a power issue. I'm running a window AC unit on outlet just below the one that has my power strip for my computer stuff on it and the AC unit runs perfectly (and there's no change even when the AC unit is off).
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damn dude! Ever consider that you AC unit might be drawing the majority of the amperage coming out of that outlet? if you don't have a solid, steady current of electricity coming into your powersupply you are running the risk of frying a lot more than just your video card.
Try invsesting in a UPS (uninterupted power supply). They are designed to hold a charge so that if your outlet power fluctuates, the stuff plugged into the UPS will still have a steady flow of electricity.

Don't right this off as "i doubt that". You could very well have a serious power issue.
I troubleshoot cash registers for my job. I run into this issue at least once a month. For the 80 bucks your gonna spend getting a UPS its worth it. Most of them also have a warrantee so if any of your hardware dies do to power issues, they will replace it. I believe APC covers up to $10k for failed equipment.
 
S[H]ady;1032346784 said:
damn dude! Ever consider that you AC unit might be drawing the majority of the amperage coming out of that outlet? if you don't have a solid, steady current of electricity coming into your powersupply you are running the risk of frying a lot more than just your video card.
Try invsesting in a UPS (uninterupted power supply). They are designed to hold a charge so that if your outlet power fluctuates, the stuff plugged into the UPS will still have a steady flow of electricity.

Don't right this off as "i doubt that". You could very well have a serious power issue.
I troubleshoot cash registers for my job. I run into this issue at least once a month. For the 80 bucks your gonna spend getting a UPS its worth it. Most of them also have a warrantee so if any of your hardware dies do to power issues, they will replace it. I believe APC covers up to $10k for failed equipment.
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Except that I was having these same issues before I even got the AC unit.
 
Even if you DONT have power issues at the wall, a UPS is a good thing to have. Even a cheapo 650VA just so that you have filtered power coming in and no spikes. The outlet my computer is on likes to "dim" on me occassionally for no reason. Its great to see all the lights go out for 1-2 seconds and your computer not go down.
 
Damn BrandonB I feel for you man. I have encountered 'runs' of bad RMA'd hardware just like this and it's so bloody hard to convince people you're not just fragging every part you touch. Stuff like:
3 bad Radeon 9800 Pro video cards in a row (poor cooler design cooked the cards)
3 bad kits of 2x1GB Corsair Dominator RAM in a row (couldn't do stock settings without crashing or simply no-POST)
3 bad X800 GTO video cards from Sapphire in a row (would overheat at stock settings)
3 bad DFI LanParty 790FX motherboards in a row (each died of a TOTALLY different cause! )
etc, etc, etc.

I understand that there is usually a reason when something fails, but I think it's also quite obvious that the hardware companies must IMPROVE the level of quality control because a LARGE number of defective/bad/going to explode when it's first used parts still get sent out.

And people like us get all of them..! And then people point the finger of 'user error' or 'bad power' and all that...I understand, but it sure gets old. Best of luck to you bud.
 
The Pharaoh said:
Damn BrandonB I feel for you man. I have encountered 'runs' of bad RMA'd hardware just like this and it's so bloody hard to convince people you're not just fragging every part you touch. Stuff like:
3 bad Radeon 9800 Pro video cards in a row (poor cooler design cooked the cards)
3 bad kits of 2x1GB Corsair Dominator RAM in a row (couldn't do stock settings without crashing or simply no-POST)
3 bad X800 GTO video cards from Sapphire in a row (would overheat at stock settings)
3 bad DFI LanParty 790FX motherboards in a row (each died of a TOTALLY different cause! )
etc, etc, etc.

I understand that there is usually a reason when something fails, but I think it's also quite obvious that the hardware companies must IMPROVE the level of quality control because a LARGE number of defective/bad/going to explode when it's first used parts still get sent out.

And people like us get all of them..! And then people point the finger of 'user error' or 'bad power' and all that...I understand, but it sure gets old. Best of luck to you bud.
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3 of everything? Not maybe 2 or 4 something? It's been 3 everytime? Definitely your unlucky number. MIne is two. Had two bad HIS ICEQ3 Rev.1 X1950 Pro AGP cards due to a default OC the cores couldn't handle. 2 bad Antec Neo 480w PSU's that just died within 12 months and 2 really bad Burgers in a row from Jack in the Box. No cheese dammit on either one.
 
I dislike EVGA also, I've had annoying experiences with them and do not wish to buy anymore of their products.
 
I have an EVGA 8600gt and love it. Especially since it gets all it's power from the pci-e slot and runs anything i throw at it fairly decently...except crysis.
 
I had 3 in a row bad EVGA 7900 GT during the bad 7900 fiasco. EVGA shipped me new cards at their expense everytime till I got a good one. I'll do business with them again.

Of course I bought a BFG 9800 GX2 since EVGA didn't include a 6 to 8 pin power adapter. They'll learn in time for that one I guess.

With all of that said I'll do business with EVGA again. Great company.
 
I want to have sex with EVGA. They have redeemed them selves.

Brandon,

I received the approval to go through with this.

Do you have the original invoices for both these cards? I will arrange the RMA tomorrow.

What we will do is set you up with a single RMA and ATTN the cards to me, place both cards in the box and we will swap for a 9800GTX.

Thanks,
Jacob
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kadozer said:
Something else in your system is screwy no way 5 different cards are faulty. That or they probably played a joke on you just for office laughs.
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Nenu said:
Thats too many failures to just be unlucky unless it is a bad batch as you pointed out.
From the description of the third card, it could easily be a PSU problem.
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djBon2112 said:
Agreed. So many failures in such a small time definitely means something ELSE is wrong in your system. Try a new PSU and motherboard.
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Hamidxa said:
:D hehe
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I really wanted to say something like this to Dan_D when he had his 12th 680i mobo die on him .... w/e. Another thread perhaps.
 
wee96 said:
I dislike EVGA also, I've had annoying experiences with them and do not wish to buy anymore of their products.
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You know, I really have nothing against a lot of EVGA's hardware. Most of what I've bought from them, other than my brand new 780i that won't overclock one iota but runs perfect at stock, has ran really well. My 680i board overclocked my quad core like a CHAMP. And I've seen great SLI performance come out of their boards.

I'm upset because I am 0 for 3 on mail in rebates from them. I have photocopies of everything filled out exactly right and just what I've sent them. I haven't even received rebates for forms I sent in last year. BFG, Abit, Corsair, Verizon, Sandisk, Sony, and Antec have sent me every rebate check I've ever sent in for, without exception.

And now that I've recently stepped up to the 780i, I expected better performance. It won't work at all. Everything ran perfect at stock, but now I am seeing multiple USB problems. Keys will get "stuck" and start repeating, regardless of the keyboard I use. Mouse buttons get "stuck" ... makes gaming completely impossible. I've tried different USB ports, and tomorrow I'll try another couple of keyboards and mice to see if that helps. I'm at my wits end. And step-up for me has been worthless, even though it's more nVidia's fault than EVGA's. I'm not particularly in love with EVGA myself. I've only recently started buying a lot of product from them, and so far I've had more issues than with any other brand of computer hardware I've purchased. You gotta admit that for a guy new to EVGA, these first experiences are kinda negative and scary.

So many people swear up and down how great they are, and like I said, for the most part I think they do make good hardware. I think at heart they're a good company. Maybe it's possible that people like the OP and myself just have strings of bad luck sometimes.
 
TheZanderMan said:
You know, I really have nothing against a lot of EVGA's hardware. Most of what I've bought from them, other than my brand new 780i that won't overclock one iota but runs perfect at stock, has ran really well. My 680i board overclocked my quad core like a CHAMP. And I've seen great SLI performance come out of their boards.

I'm upset because I am 0 for 3 on mail in rebates from them. I have photocopies of everything filled out exactly right and just what I've sent them. I haven't even received rebates for forms I sent in last year. BFG, Abit, Corsair, Verizon, Sandisk, Sony, and Antec have sent me every rebate check I've ever sent in for, without exception.

And now that I've recently stepped up to the 780i, I expected better performance. It won't work at all. Everything ran perfect at stock, but now I am seeing multiple USB problems. Keys will get "stuck" and start repeating, regardless of the keyboard I use. Mouse buttons get "stuck" ... makes gaming completely impossible. I've tried different USB ports, and tomorrow I'll try another couple of keyboards and mice to see if that helps. I'm at my wits end. And step-up for me has been worthless, even though it's more nVidia's fault than EVGA's. I'm not particularly in love with EVGA myself. I've only recently started buying a lot of product from them, and so far I've had more issues than with any other brand of computer hardware I've purchased. You gotta admit that for a guy new to EVGA, these first experiences are kinda negative and scary.

So many people swear up and down how great they are, and like I said, for the most part I think they do make good hardware. I think at heart they're a good company. Maybe it's possible that people like the OP and myself just have strings of bad luck sometimes.
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Contact RussianHAXOR (here on the forums) and [email protected] to get a possible resolution to this. I can say with a good bit of certainty that they will help you if they can.
 
5 dead cards in a row means you're either breaking them when you install them, touching sensitive areas of the card and zapping important IC's with static electrisity, or a component inside your PC is frying the video card, possibly a defective motherboard or PSU. Best test would be to find a working PC that is compatible with these cards, install it in that PC first and confirm it's working, then move it to your own PC and see if it dies.

It's uncommon but it can happen, I had a friends computer start kicking out too much voltage on the USB ports somehow, and it was killing keyboards, lost my Saitek Eclipse I to it >: (

There's just no way you'd get 5 dead cards in a row, I've never, ever had a video card DOA and I've built many systems in my time.
 
Frosteh said:
5 dead cards in a row means you're either breaking them when you install them, touching sensitive areas of the card and zapping important IC's with static electrisity, or a component inside your PC is frying the video card, possibly a defective motherboard or PSU.

There's just no way you'd get 5 dead cards in a row, I've never, ever had a video card DOA and I've built many systems in my time.
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They weren't dead. I was getting the classic black screen and then sound stuttering, which MANY MANY other people are getting with the 9600GT. Some did the black screen thing, and some just made my games artifact and one wouldn't even run in x16.
 
Never heard of the issue with these specifica cards myself but I've not really looked into buying them, so thats no surprise. If "MANY MANY other people" are getting these issues it's likely a deisgn or manufacturing flaw in which case you need to get a refund and buy a card thats not shit.
 
People dont love EVGA so much for their "products" which 99% of their products are just reference boards, but love EVGA because they have some of the best customer service in the industry. Personally i'm going to buy a 750i FTW next time my 680i burns up, but at this point i think it might go the distance since its temps are actually pretty good.
 
TheZanderMan said:
You know, I really have nothing against a lot of EVGA's hardware. Most of what I've bought from them, other than my brand new 780i that won't overclock one iota but runs perfect at stock, has ran really well. My 680i board overclocked my quad core like a CHAMP. And I've seen great SLI performance come out of their boards.

I'm upset because I am 0 for 3 on mail in rebates from them. I have photocopies of everything filled out exactly right and just what I've sent them. I haven't even received rebates for forms I sent in last year. BFG, Abit, Corsair, Verizon, Sandisk, Sony, and Antec have sent me every rebate check I've ever sent in for, without exception.

And now that I've recently stepped up to the 780i, I expected better performance. It won't work at all. Everything ran perfect at stock, but now I am seeing multiple USB problems. Keys will get "stuck" and start repeating, regardless of the keyboard I use. Mouse buttons get "stuck" ... makes gaming completely impossible. I've tried different USB ports, and tomorrow I'll try another couple of keyboards and mice to see if that helps. I'm at my wits end. And step-up for me has been worthless, even though it's more nVidia's fault than EVGA's. I'm not particularly in love with EVGA myself. I've only recently started buying a lot of product from them, and so far I've had more issues than with any other brand of computer hardware I've purchased. You gotta admit that for a guy new to EVGA, these first experiences are kinda negative and scary.

So many people swear up and down how great they are, and like I said, for the most part I think they do make good hardware. I think at heart they're a good company. Maybe it's possible that people like the OP and myself just have strings of bad luck sometimes.
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Regarding the Denied Rebates, email [email protected] with pictures of your rebates that you took and put Denied Rebate Complaint in the Title.

Also, which BIOS version are you running on your 780i? have you called support to trouble shoot it?
 
RussianHAXOR said:
Regarding the Denied Rebates, email [email protected] with pictures of your rebates that you took and put Denied Rebate Complaint in the Title.

Also, which BIOS version are you running on your 780i? have you called support to trouble shoot it?
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BrandonB said:
Contact RussianHAXOR (here on the forums) and [email protected] to get a possible resolution to this. I can say with a good bit of certainty that they will help you if they can.
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I will check and get back to you as soon as I can. I am still holding out on faith that Evga will take good care of me. Your suggestions here and sincere concern are good signs for me. I appreciate you guys for that.
 
I don't know if anyone else mentioned this, but don't 9600GTs run a significantly higher clock on nVidia boards due to the PCIe frequency? Since the SSC would have a higher "multiplier", maybe that PCIe boost is just forcing it to run way out of spec.
 
Dayum sorry for your luck
I pre pay for rma service when registering the products and have had zero problems and get cross ship for a fast turn around
 
I just updated to the latest BIOS off EVGA's forums. Update went smoothly. I can now run at 2.8GHz Prime stable, but Windows still won't boot with anything 3.0GHz or above, regardless of voltage settings. My friend who has this same board sent me exact settings for what he called an easy 3.2GHz overclock with 1600MHz fsb. I set everything exactly as he had his set (which for him was 100% prime stable on all four cores) and it wouldn't even post. I raised all the voltages just a tad more and tried again - still wouldn't post. I don't know what to do. I'll never be happy with a stupid 2.8GHz overclock when I know my processor can do 3.65 on the lesser 680i!!

Do you guys know how to use everest to see your n/b and s/b temps? It shows the 780i as an unrecognized board type, and I don't know where to look to find those temps. Any help is appreciated.
 
Well, what chip? Did you consider that maybe you just dont have a good Overclocking part? He could have a better binned chip than you or something. I think this belongs on the overclocking section since this is more of an RMA based topic so it can get more attention in the right place.
 
RussianHAXOR said:
Well, what chip? Did you consider that maybe you just dont have a good Overclocking part? He could have a better binned chip than you or something. I think this belongs on the overclocking section since this is more of an RMA based topic so it can get more attention in the right place.
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Sorry for off topic, but it's kinda on since it's an EVGA board ...

Like I said before, I've had this same processor at 3.65GHz consistently stable and with good temps on my EVGA 680i board. I know my chip is a good overclocker. I'd hate to "upgrade" to the 780i and get worse performance. If anything it should be better, because I hear vdroop isn't as bad on 780i's as it was on 680i's.
 
TheZanderMan said:
Sorry for off topic, but it's kinda on since it's an EVGA board ...

Like I said before, I've had this same processor at 3.65GHz consistently stable and with good temps on my EVGA 680i board. I know my chip is a good overclocker. I'd hate to "upgrade" to the 780i and get worse performance. If anything it should be better, because I hear vdroop isn't as bad on 780i's as it was on 680i's.
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Thats a reasonable assumption, What about your NB voltages?
 
RussianHAXOR said:
Thats a reasonable assumption, What about your NB voltages?
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All within the green in the bios. I've gone up and down with all of them but it still won't boot windows with 3.0GHz. That's why I'm worried it could be temps on the nb or sb. How do you see what those temps are? I have Everest but it doesn't recognize the board type and even if it did I don't know where to look. Anything in the ESA software?
 
Just wanted to give a quick update:

EVGA has come through! Got my 9800GTX KO from them today, it's an absolutely amazing card. NO PROBLEMS OUT OF THIS ONE!! Thank you so much to RussianHAXOR for your help!
 
TheZanderMan said:
All within the green in the bios. I've gone up and down with all of them but it still won't boot windows with 3.0GHz. That's why I'm worried it could be temps on the nb or sb. How do you see what those temps are? I have Everest but it doesn't recognize the board type and even if it did I don't know where to look. Anything in the ESA software?
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ESA has it for sure. So you want to install the nForce System Tools with ESA Support.
 
BrandonB said:
Just wanted to give a quick update:

EVGA has come through! Got my 9800GTX KO from them today, it's an absolutely amazing card. NO PROBLEMS OUT OF THIS ONE!! Thank you so much to RussianHAXOR for your help!
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BrandonB. I am glad that your problems have been adressed.

Now, Should you not change the thread title to something like: "I give up on EVGA. But EVGA did not give up on me." ;)
 
SpeedyVV said:
BrandonB. I am glad that your problems have been adressed.

Now, Should you not change the thread title to something like: "I give up on EVGA. But EVGA did not give up on me." ;)
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I would if I could, a mod would have to do that though. I'm going to go ahead and close this thread as everything has been resolved. Thanks everyone!
 
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