Acronis 9

I hope this is a good place to put this.

So I backed up my girlfriends laptop using Acronis 9 Home. Then I reformatted her computer, installed everything she needed, and then went to get her pictures and movies and so on off of her backup.

The problem is that after I mount the backup image, I can't get access to her user files. I read that its because the SSIDs are not the same, so I can't get access, but I don't know any other way to fix it. Can someone please help me out here?

vage said:

I hope this is a good place to put this.

So I backed up my girlfriends laptop using Acronis 9 Home. Then I reformatted her computer, installed everything she needed, and then went to get her pictures and movies and so on off of her backup.

The problem is that after I mount the backup image, I can't get access to her user files. I read that its because the SSIDs are not the same, so I can't get access, but I don't know any other way to fix it. Can someone please help me out here?

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That would suck. If you were going to back up just documents, then you should have just copied all the documents to whatever device(preferrably a external hd).
SSID means that you must have backed it up remotely to a network storage, right? Did you reset the router? It means that your router (SSID) name might have changed since the last backup.

Well, I didn't want to jsut back up the documents because she couldn't give me a good answer of what she consitantly uses, so I decided just to backup the entire thing.

I didn't have an external HD at the time, so I hooked her laptop up to my desktop via CrossOver cable. I saved the image to my desktops share folder, then copied the image back to her local machine once I was done reformatting. I never went through the router, so I don't think that should have anything to do with it.

I have been trying to restore the image and just put her computer back the way it originally was, but its not working. It gets to the Acronis Loader after a reboot and then just hangs there for hours with no HD activity or anything.

I'm more familiar with Ghost, so maybe I'm missing a detail, but is there an Acronis utility that let's you open the actual image, like a zip file, rather than mounting it? Ghost Explorer does this, and works great for pulling out documents, favorites, etc.

I don't believe that there is an option like that in Acronis.

there is an option for that i have 8.0 and i always view files when im bored and feel nerdy.

Acronis won't let you restore a drive/partition is the image file your restoring from is on that drive/Partition.

Instead of mounting the image just do a file restore and restore tose directories into a temp dir. Once that is done go under the security permissions and assing yourself as owner and apply it to all folders under the main one. That should give you the rights for them.

Ok thank I'll try that today and see if it works.

Acronis (when you install the Windows client software - I just make the CD and use that personally) will allow you to "mount" any drive image you've made as an accessible drive in Explorer, that's been something it has done since way back to version 7. There is also just the basic ability to "explore" inside an archive without mounting it also, it's always been there in True Image.

bbz_Ghost said:

Acronis (when you install the Windows client software - I just make the CD and use that personally) will allow you to "mount" any drive image you've made as an accessible drive in Explorer, that's been something it has done since way back to version 7. There is also just the basic ability to "explore" inside an archive without mounting it also, it's always been there in True Image.

Click to expand...

Well like I said, mounting the image doesn't do anything because when I try to access her User Documents after mounting it, I get a permission denied error.

I would, however, be interested in hearing more about the ability to explore inside of an archive without mounting it. Do you know how I would go about doing that?