I will never buy another XFX product

Ummm whats the point of this?
Buys a 7900 AGP to play bioshock, shit I'm not even playing it with a x1950xt waiting on my 8800gts
The guy gets Errors with old card
BSODs from a brand new card? Call me skeptical but I dunno I kinda wonder what the hell else is going on.
Soooooooo Long story short this person gets 4 video cards that dont work in someones system and they are still blaming XFX I'm going to say this is user error More than anything Or a older system that couldn't handle it or wasn't config right. I really doubt 4 cards would all somehow be the devil and the only componant that are the root cause of all this evil.

So then kid switches to pci-e
"Sure the move to PCIe was a complete build, but I no longer have to hassle with XFX.
So the money was worth it"

Well this was a genius read
 
When i hear that 4 consecutive cards are bad i usually think of 2 things...

1. bad or incompatible motherboard
2. bad or underpowering PSU.

Just think of it this way... most computer hardware runs at about an 8% rate of failure on average(considering all hardware).

to get 4 consecutive bad cards your chances are at most, not considering the fact that the pool is technically getting smaller.

.08 x .08 x .08 x .08

Do the math.... .00004960 or... 0.00496%

Just think about it...

I hope that you dont continue to run into the same issues again.
 
I'm wondering why a person would refuse a trade from an AGP card to PCI-E card. As for getting a way "cheaper" PCI-E card versus his $180 version, who would spend the time trying to sell that AGP card and still turn a "profit"? Better question: Who would buy a used 7900S AGP for $150? No one.

I've been unlucky enough to get a DOA (artifacting) card, but you really want us to believe you got 4 cards in a row? There's a greater chance that my on board NIC will die before I ever see that happening.
 
sorry you had so much trouble! I have and still own an XFX card and love it. never had problems and customer assistance is amazing.
 
Lower said:
Prices have dropped on 7900GS AGPs it seems.
I looked last month, as I started my last RMA.
They were higher.

Also, another person on Bjorn3D on his FOURTH 7950GT AGP.
http://www.bjorn3d.com/forum/showthread.php?t=19156

Told you it wasn't me.
Click to expand...

Did you actually read the thread? The OP solved his problem. Read BEFORE you post and no, i won't link to anything that F'n site.

He seemed to have solved his BSODs. As for artifacting, the only possible solution is to reduce his core/mem clocks.
 
Probably your PSU. The original Antec TruePower (and even more-so, the TruePower 2.0 line) were total hunks of junk. Replace it or it'll just keep killing cards -- and buy a motherboard with a modern bus while you're at it.
 
MrFace said:
Nobody cares. Go punch your pillow and listen to Linkin Park.
Click to expand...

ROFLMAO :D

That's priceless. Anyways, I had similar problems with a XFX 6600GT running on certain motherboards. It's probably an issue with nVidia's BR02 bridge chip and your motherboard.
 
silent-circuit said:
Probably your PSU. The original Antec TruePower (and even more-so, the TruePower 2.0 line) were total hunks of junk. Replace it or it'll just keep killing cards -- and buy a motherboard with a modern bus while you're at it.
Click to expand...

That's right the antec's had a problem with the 12v rails .One of the capacitirs kept giving out.

sure it could be XFX thats the problem but that PSU ain't that great either. And better more at least the OP got Pci-EX now. I mean; why do people take so long to get mainstream products. Hell there's Pci 2.0 ones in the market already (not that they make a lot of difference at present) but I mean AGP and 79XX cards. Can't help it but think that some ppl are slow or have to have a real good reason not to upgrade.
 
KENNYB said:
Did you actually read the thread? The OP solved his problem. Read BEFORE you post and no, i won't link to anything that F'n site.

He seemed to have solved his BSODs. As for artifacting, the only possible solution is to reduce his core/mem clocks.
Click to expand...


My mistake. I did read through it casually but didn't catch that his issues WERE user error.
I still assure you mine are NOT.
 
RussianHAXOR said:
When i hear that 4 consecutive cards are bad i usually think of 2 things...

1. bad or incompatible motherboard
2. bad or underpowering PSU.

Just think of it this way... most computer hardware runs at about an 8% rate of failure on average(considering all hardware).

to get 4 consecutive bad cards your chances are at most, not considering the fact that the pool is technically getting smaller.

.08 x .08 x .08 x .08

Do the math.... .00004960 or... 0.00496%

Just think about it...

I hope that you dont continue to run into the same issues again.
Click to expand...


Lol, owned by math!
 
been running a 7950GT since they came out...on AGP :)

no problems, its an asskicker...on rig in sig...500W fortron PS powers it all...and the chances you had with 4 bad cards.....owned by math i suppose
 
Dude.. just be glad you don't have a Dell and have to have parts replaced all the time. I was sent to the same site 5 times to fix a system... Each time they sent a full "no post kit". It ended up being the power supply.... they sent me 4 bad power supplies in a row... so 5 altogether if you count the one that came with the system.

Oh.. and don't even get me started on the failure rate of the RAM that Dell uses.

Also.. the Dell Optiplex sx and gx 260-280 line had a 100% failure rate due to crappy capacitors.

Also.. back in the day when I worked at a computer store there was a server motherboard manufacturer (still around sad to say) that had about a 90% DOA rate. We stopped selling anything from that company because of that.

That being said I bet it was either your power supply or your motherboard that was causing those cards to die.
 
Why do you have to argue (both sides) one of the sides is saying dude dont speak, the other telling us about 4 cards in a row going pop. I mean all you people with stable pc's imagine having to go through 4 cards, but then again, that story was quite long. You dont want to buy XFX and are telling people, but other people, you dont have to rant! Perhaps he didnt notice it could be any other factor (i thought Antex PSU's were good :S) and other side stop flaming him!


Im trying to take both sides here if you couldnt notice. I had a 9800 pro which started to fry but i just got my dad to screw a big old P4 heatsink on (because i didnt have a spare £200 to upgrade). As for AGP i dont mind, but people dont have to continually insult it :p
 
lol, funny thread of the day.

Expecting a 3 day RMA process....HAHAHA....and bitching about not getting it...think that the custmer support people have anything to do with the shipping company.
I mean really, even EVGA RMA can take up to 6 weeks. Average is what? 2 weeks. or 10 business days.


clearly someone who has never had to ship items on a regular basis.
 
silent-circuit said:
Probably your PSU. The original Antec TruePower (and even more-so, the TruePower 2.0 line) were total hunks of junk. Replace it or it'll just keep killing cards -- and buy a motherboard with a modern bus while you're at it.
Click to expand...

And you get this information from where?, my true power has lasted me so far 16 months w/o a single reboot or problem of any kind, overclocked and running F@H 2/3rds of the day.
 
Atech said:
All NVIDA cards are made by Flextronics...

/Endthread
Click to expand...

All G80 boards are made by flextronics, I believe the G92 boards are modified 7 series PCBs and those were designed by asus, but not all of the G92 boards use the same pcb, some have custom solutions where as G80s GTS and GTXs used the same two pcb's (except they changed the color after the first batch)

I don't know who exactly made the 7900GS/7950GT agp boards but it was probably a custom job made by someone other than flextronics, I haven't seen their name associated with assembly before the 8 series.
 
I *heart* XFX.. oddly enought because of my 7900GS.. What an awesome card. Just sold it here on the forums to Killster1.... I really really want a XFX 512Mb 8800GT, but looks like I may have to go BFG, or eVGA because noone has a xfx card in stock.. I'll give a week or so, see if a deal comes around.

There service and support are usually top notch.
 
My last update (I think).
Got my final replacement today from XFX.
This is the one where I asked for a retail boxed card (this is my second retail replacement, since when they cross ship they offer them), and was told they only give brown box replacement cards.

I opened it up today and it is a retail boxed card, so I just wanted to give the XFX support team credit for that. It will allow me to get the best resale price, which is important to me because as you all know I am done with this product and this company.

This did help raise my thoughts about the XFX support department, All in all I would give the XFX support staff a 6 out of 10.
My issues were;
They promised ship dates twice and failed to meet them.
They told me that missing those ship dates wasn't their problem.
I should never have to RMA ANY product more than once.

The good points;
They did come through getting me a retail boxed card for my final RMA, so I can get top value for selling it.
They did intervene on my behalf for a rebate issue I had. I don't know the final result here yet, but they did help.

The PRODUCT, a 7900GS AGP, I would have to rate a 2 out of 10.
When it ran it ran real well, but I enjoy using my hardware, not touring it around the USA.
Four RMAs for ANY product is well and above a concern, and should be a concern for ANYONE on the market for said product. I was NEVER trying to talk anyone out of dealing with XFX, I was trying to get the point across that this particular piece of hardware (the 79** AGP line) has some issues that no one else has seemed to bring to light. That is all I have been trying to get across, and I do feel I managed that task to those of you with an open enough mind to think beyond the "that could never happen", or the "but I own a <insert non 79** AGP card here> and it works GREAT!" mentality.

Some of you folks will still blame user error - feel free. I don't care.
I have listed the extensive trouble shooting I did, I KNOW it wasn't my system, because I ruled everything out.

I am off to sell this brand new retail boxed 7900GS - and I will never buy another XFX product.

Thanks for the support!
 
at least their support dept got u handled in the end, and got u that retail box, props for that at least, its a somewhat happy ending
 
I read maybe the first page of this... so don't shoot me if I give the same information that has been given before.

I also had to buy an upgrade for an aging AGP machine. I did a little reading and ran across the 79** series from XFX. It was a seriously nice bang for the buck (plus I didn't have to buy a new *beefier* PSU if I didn't want to, which was a plus). I did a little reading on newegg.com (customer reviews) and there were plenty of disgruntled customers like yourself.

I avoided the card like the plague and picked up a x1950 from CompUSA ($149+tax :D). Now, I didn't avoid the card because they said it had a 50% chance of being a bum product... I avoided it because multiple people on their reviews said that their costumer support was garbage. In the end all a company like this is... is their customer support... otherwise they're a dime a dozen. I'm not too surprised to see that this is the same issue you've run into.

I suggest next time you read the reviews (with a grain of salt) before buying a product from ANYONE. Do comparative shopping as well. The more information available to you, the better chance you have of buying something decent.
 
^^ I find it funny that you say Customer Support is the reason you bought your card, when you bought an ATI one over Nvidia. NV partners offer much better customer support / warranty than ATI ones.
 
I believe you misread/misinterpret my post...

I merely stated I avoided the card like the plague because others stated that the customer support stunk. With CompUSA (for now), I could have walked back in the store, threw the card on the counter and said it was a piece of trash and wanted my money back or simply received a replacement (so it was a pretty safe bet either way).

Now, I had read nothing about a multitude of x1950's going haywire, so customer service wasn't as big of an issue at that point as it was with XFX (which i could have only bought online but then I'd have to deal with the RMA process), especially when you factor in the ease of driving to a store locally.

Perhaps I didn't word my previous post as nicely as I could have... but the jist of it was still there and still holds true none the less.

FYI, the card is VisionTek... I haven't exactly read up on too many horror stories. Perhaps I'm not looking hard enough, but I didn't have to look very hard to find any wrong doings about XFX either...
 
Lower said:
My last update (I think).
Got my final replacement today from XFX.
This is the one where I asked for a retail boxed card (this is my second retail replacement, since when they cross ship they offer them), and was told they only give brown box replacement cards.

I opened it up today and it is a retail boxed card, so I just wanted to give the XFX support team credit for that. It will allow me to get the best resale price, which is important to me because as you all know I am done with this product and this company.

This did help raise my thoughts about the XFX support department, All in all I would give the XFX support staff a 6 out of 10.
My issues were;
They promised ship dates twice and failed to meet them.
They told me that missing those ship dates wasn't their problem.
I should never have to RMA ANY product more than once.

The good points;
They did come through getting me a retail boxed card for my final RMA, so I can get top value for selling it.
They did intervene on my behalf for a rebate issue I had. I don't know the final result here yet, but they did help.

The PRODUCT, a 7900GS AGP, I would have to rate a 2 out of 10.
When it ran it ran real well, but I enjoy using my hardware, not touring it around the USA.
Four RMAs for ANY product is well and above a concern, and should be a concern for ANYONE on the market for said product. I was NEVER trying to talk anyone out of dealing with XFX, I was trying to get the point across that this particular piece of hardware (the 79** AGP line) has some issues that no one else has seemed to bring to light. That is all I have been trying to get across, and I do feel I managed that task to those of you with an open enough mind to think beyond the "that could never happen", or the "but I own a <insert non 79** AGP card here> and it works GREAT!" mentality.

Some of you folks will still blame user error - feel free. I don't care.
I have listed the extensive trouble shooting I did, I KNOW it wasn't my system, because I ruled everything out.

I am off to sell this brand new retail boxed 7900GS - and I will never buy another XFX product.

Thanks for the support!
Click to expand...

You'll never buy from XFX again even though it has lifetime warranty? You should be grateful you didn't buy a PNY.
 
Seraphical said:
I did a little reading on newegg.com (customer reviews) and there were plenty of disgruntled customers like yourself.

I suggest next time you read the reviews (with a grain of salt) before buying a product from ANYONE.
Click to expand...

Do those two sentence contradict each other?
 
Wally said:
Yeah! XFX support is doing something right for someone else, thus the original poster's problems are imaginary and invalid! LOGIC ATTACK
Click to expand...

Im' not going to dig up every thread where the XFXSupport on this forum has handled people's issues.
 
cyclone3d said:
Dude.. just be glad you don't have a Dell and have to have parts replaced all the time. I was sent to the same site 5 times to fix a system... Each time they sent a full "no post kit". It ended up being the power supply.... they sent me 4 bad power supplies in a row... so 5 altogether if you count the one that came with the system.

Oh.. and don't even get me started on the failure rate of the RAM that Dell uses.

Also.. the Dell Optiplex sx and gx 260-280 line had a 100% failure rate due to crappy capacitors.

Also.. back in the day when I worked at a computer store there was a server motherboard manufacturer (still around sad to say) that had about a 90% DOA rate. We stopped selling anything from that company because of that.

That being said I bet it was either your power supply or your motherboard that was causing those cards to die.
Click to expand...

Ah yes. I've had to replace the mobo on about 50 of our GX260 machines. What a piece those computers were
 
Eh, I had a bad run with EVGA. I won't buy their products again unless they're cheaper than the competition.
 
Wow. So he finally got a new boxed retail card and he is just turning around to sell it.

My guess is that he tried it and it also didn't work. Now, he is realizing something else is wrong and doesn't want to admit it.

Hopefully these sort of people don't get back and leave negative feedback on a product. I hate seeing people who know nothing of hardware read some of the feedback that people like this leave. It makes the card look like a miserable piece of junk, when really its a great bang for the back last gen card.
 
conscript said:
the odds that you got four different card and they all had the same issue points to something else other than the card...doesn't it? Or are just the unluckiest person in the world?
Click to expand...


Yep, very, almost impossible that 4 cards in a ROW, were all defective.:confused:


For the record, I have owned 2 XFX cards and both were wonderful. I have also used XFX cards in family/friend rigs with no troubles.

I would have bought XFX again, but when I bought the 8800GT, XFX was out of stock, and I am not that brand loyal. Next time I buy, if XFX has stock and price levels, I wold buy them again.
 
aeonrevolution said:
Wow. So he finally got a new boxed retail card and he is just turning around to sell it.

My guess is that he tried it and it also didn't work. Now, he is realizing something else is wrong and doesn't want to admit it.

Hopefully these sort of people don't get back and leave negative feedback on a product. I hate seeing people who know nothing of hardware read some of the feedback that people like this leave. It makes the card look like a miserable piece of junk, when really its a great bang for the back last gen card.
Click to expand...

AND.....when he sells it on Ebay.....there will be no mention of the "miserable" RMA process he went through to get it......I cant wait to see what is posted on Ebay.

I agree. He probably tried it and his old AGP board is FUBAR'd so nothing works and he'll keep on blaming XFX for his woes.
As I said earlier, XFX has been nothing but good in my book.
 
I bet it's was your motherboard BIOS. You should've reset your bios. Reinstalling your OS or reformatting doesn't change the physical of your motherboard hardware.
 
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