Corsair 6400c4 with MICRON modules

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newmedics

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Hi,

I wanted to post a note regarding this thread. There is something you all should know and it was't mentioned.
Unfortunatelly -althought quite new- the thread was just closed, so here is my message:...
I was about to build a system with this memory and after reading the above mentioned thread I had to change my mind.
Something is not right in what the Official Corsair Rep wrote in the above-mentioned thread:
"WE NEVER SENT THE 6400C4D OUT FOR REVIEWS. Why not? Because it's not going to win any reviews".
and
"WE NEVER CLAIMED THE 6400C4D WAS MADE WITH MICRON. Not once. There are some out there, but for 99% of kits, you're getting PROMOS. We never said any different."

Well, (MAYBE) they did not send 6400c4 to reviewers, but 6400c4 with micron modules "somehow" managed to get to various editors and were included in reviews. And they even won some.
Here is an example - read and learn:
http://www.xbitlabs.com/articles/memory/display/ddr2-800.html

I don't think it is normal to launch a product with some specifications and after some time (and after receiving good reviews) to replace it with a lower quality one.
I hope I was polite and civilised enough in pointing this issue and that my post won't be deleted.

As a side note, obvioulsy I won't buy corsair ever. Because with corsair it seems you don't know for sure what to expect. But this is of course just my oppinion, so please don't shoot me.
 
Yea... pretty obvious what Corsair did. Just stay away from them if you want Microns (unless you get the higher end dominators or w/e).
 
newmedics said:
Hi,

Something is not right in what the Official Corsair Rep wrote in the above-mentioned thread:
"WE NEVER SENT THE 6400C4D OUT FOR REVIEWS. Why not? Because it's not going to win any reviews".
and
"WE NEVER CLAIMED THE 6400C4D WAS MADE WITH MICRON. Not once. There are some out there, but for 99% of kits, you're getting PROMOS. We never said any different."

Well, (MAYBE) they did not send 6400c4 to reviewers, but 6400c4 with micron modules "somehow" managed to get to various editors and were included in reviews. And they even won some.
Here is an example - read and learn:
http://www.xbitlabs.com/articles/memory/display/ddr2-800.html
Click to expand...

You're missing a couple of things.

1) I said we never sent out the 6400C4D for reviews. That's the dominator version of the 6400C4. The 6400C4 might have been sent out for a few reviews earlier last year when it was a new part, and one of the fastest parts on the market.

2) When we launched the 6400C4 early last year, the only IC we could qualify to run 6400C4 was the Micron D9. Nothing else we had tested would work. At that time, we did not have a screen in place to make the 8888C4, the 9136C5, or the 10000C5. There were only two parts, the 8500C5, and the 6400C4, and about half our ICs from Micron went into each.

3) The lot code on the modules in that review is 0618047. That means it's from the 18th week of 2006, or late April/early May. At that time, we hadn't qualified the PROMOS ICs for the part yet.

I don't think it is normal to launch a product with some specifications and after some time (and after receiving good reviews) to replace it with a lower quality one.
I hope I was polite and civilised enough in pointing this issue and that my post won't be deleted.
Click to expand...

You are being polite and civilized, and I appreciate it. I have no problems answering legitimate questions like you've raised here.

It's entirely normal to change ICs on a part. It's not just us, either. In fact, Corsair is one of the only companies that I know of that will publicly tell you which IC is used on every revision of our memory as you can see HERE, so again, I'm not sure why it's been a huge surprise which IC was on which part. Keep in mind, the 6400C4 was changed to PROMOS in May or early June, if I remember right, and we when we launched the 6400C4D, it was entirely PROMOS from Day 1. The reason the 6400C4 was changed to PROMOS was to keep the prices down, enhance availability, and allow us to build some higher-end parts with the limited number of Micron ICs we were getting. Quite honestly, using Micron for 6400C4 would be a huge waste of a great IC, when we can screen them to 1066 and higher. It'd be like buying 7 Ferraris, one for each day of the week, and only driving them in school zones and rush-hour traffic.

We claim a specific performance level, and we meet or exceed that level on every part we sell.

On any Corsair part you have that does not meet its rated specs, we will gladly replace it for you.

As a side note, obvioulsy I won't buy corsair ever. Because with corsair it seems you don't know for sure what to expect. But this is of course just my oppinion, so please don't shoot me.
Click to expand...

Again, I feel you're entirely incorrect there, but I can't change your mind. Corsair is the only company that tells you what to expect. If you have any questions about which IC is used on which part, I'll tell you here on this forum, or it's available in the list I posted on our own forums, or it can be found out by asking me through email, PM, or Mike Clements/Yellowbeard's posts on any of the dozen or so forums he frequents.

I'm sorry you don't feel like Corsair was honest in this issue, but the fact that the 6400C4 was PROMOS-based was announced in our forums around May, and we've always been open with communicating with the community about which product is best-matched to your needs, and will continue to do so.

Thanks.
 
Just a little addition here. Virtually every company out there other than Crucial for obvious reasons, is now using Promos in some of their PC6400 parts. And, some of the current Crucial PC6400 is a lower Micron bin than the D9GMH. We list our ICs publicly and have for years so the honesty issue is a moot point.

I don't think it is normal to launch a product with some specifications and after some time (and after receiving good reviews) to replace it with a lower quality one.
Click to expand...
It's very normal when you consider the factors involved. We never would have stopped making our legendary PC3500C2 with Winbond BH5s if we had control over the IC end of things. And, the part in question was released well over a year ago which is eons in the puter biz. It's reasonable to expect changes in that period of time.
 
Redbeard said:
Corsair is one of the only companies that I know of that will publicly tell you which IC is used on every revision of our memory as you can see HERE, so again, I'm not sure why it's been a huge surprise which IC was on which part.
Click to expand...

Time of post:

01-19-2007, 08:05 PM. Nice try anyway redbeard. You can't say "oh, I don't know why it's been such a surprise! We publicly listed the IC type!" when you just put that up last week.

See, this is why I went from being impressed with their customer service, to being pissed off at their half-truths and avoidance of the issue.

That thread got closed because I got pissed off, because no one read a damn thing I said in every thread about this, and just started yelling at me about completely different issues than what I was addressing.

You ever watch punk'd? This is like punk'd. I'm being punk'd. I was more than reasonable, and even taking corsairs sides on some issues, mainly the IC change, and that they had a right to change it if they please, as long as it meets specs. The only point I was making is that an unacceptably large amount of the chips were not meeting specs, were doa, and/or were having ridiculous memtest errors.

But no, every single time people had to go off on a tangent and yell "they weren't promised to be micron bitch! get over it!"

If you look at my first 15 posts about this, I had no problem with the ic change whatsoever. I had a problem with the number of defective modules.

Then I had a problem with corsairs denial of the problem with defective modules. They changed their story several times, in addition to denying that the problem even exists. And lo and behold, newegg returns their entire shipment to them! Yes, newegg returned the shipment to them because the rma rate was was completely normal. My ass.

The IC change was not what I was arguing about, and yet that is all people kept yelling about, including redbeard. After the 500,000'th time of people completely missing the point of what I'm saying, and arguing against me about something that had nothing to do with what I was talking about, I got pissed off, and I'm not gonna apologize for it. It's not my fault if people are retarded, or liars. I will apologize for using capslock however, as I know how annoying that is.
 
This is an example of how they'd respond to the above:

You're gay! Only gay people get defective ram!
or
God, If it doesn't overclock tough shit! grow up! (I was not arguing about overclocking.)

hopefully you get the point now and don't respond by saying one of the above.

most likely any comments after this will just be by a retarded douchebag who doesn't read comments before responding to them anyway, whats the point...
 
Is Micron improving thier manufacturing methods to meet this high demand ? Or comming out with a new chip?Or any other good news in the ram world of ic's?

Thier must but some pioneer out thier that can save us all from this crazy,mad world of memory.
 
Damuman said:
1-19-2007, 08:05 PM. Nice try anyway redbeard. You can't say "oh, I don't know why it's been such a surprise! We publicly listed the IC type!" when you just put that up last week..
Click to expand...

NOTE THE DATE OF THE POST, IT'S FROM 2005, NOT LAST WEEK

See, this is why I went from being impressed with their customer service, to being pissed off at their half-truths and avoidance of the issue.

That thread got closed because I got pissed off, because no one read a damn thing I said in every thread about this, and just started yelling at me about completely different issues than what I was addressing.

You ever watch punk'd? This is like punk'd. I'm being punk'd. I was more than reasonable, and even taking corsairs sides on some issues, mainly the IC change, and that they had a right to change it if they please, as long as it meets specs. The only point I was making is that an unacceptably large amount of the chips were not meeting specs, were doa, and/or were having ridiculous memtest errors.
Click to expand...
You sound like you need a different hobby other than following people around and posting in threads that don't involve you. I thought Kyle made things very clear in his last post in the other thread.

We did not avoid the issue. WE APPROACHED NEWEGG, they did not call us. We initiated the recall due to the large number of posts in their reviews.

And, you have NO IDEA how many modules we have sold therefore, you cannot possibly know if the failure rate is average or not.

Also, NO ONE from Corsair "yelled" at you in that other thread. You interjected yourself into a thread that does not concern you and did not even involve the same memory you are raving about.

I would appreciate it as one professional to another, if you would simply stop trying to agitate people and threads in this manner. That is reasonable.
 
p-n-p said:
Is Micron improving thier manufacturing methods to meet this high demand ? Or comming out with a new chip?Or any other good news in the ram world of ic's?

Thier must but some pioneer out thier that can save us all from this crazy,mad world of memory.
Click to expand...

Micron has a new IC revision out, the 128mb D9 NHL. However, I don't see any reason to expect the yields for it to be any better than the current D9GMH, GKX, etc.
 
Damuman said:
This is an example of how they'd respond to the above:

You're gay! Only gay people get defective ram!
or
God, If it doesn't overclock tough shit! grow up! (I was not arguing about overclocking.)

hopefully you get the point now and don't respond by saying one of the above.

most likely any comments after this will just be by a retarded douchebag who doesn't read comments before responding to them anyway, whats the point...
Click to expand...

Here's an example of how I'm going to respond to your post:
Please don't equate "gay" with "bad" or "negative". It's not fair to gay people and quite honestly offends me.

I'm not a "retarded douchebag" and I really wish you would "grow up". This type of argument does nobody any good. I'm here to try and help people and answer questions they might have.

The facts have already been presented:
* Our RMA rate on the PROMOS-based part is no higher than the MICRON-based part.

That's a fact. Whether you choose to believe it or not, I can't help. I've stated it 3 other times.

I'm going to stop responding to you publicly, Damuman, because I think that's exactly what you want. I think you want us to come in here and try to defend ourselves against some inane and ridiculous charges that have zero basis in fact. If you really, really want to know the answer to something, PM me. Let's take this out of the public eye and act like grown ups. You know, without the namecalling.
 
Mike Clements said:
NOTE THE DATE OF THE POST, IT'S FROM 2005, NOT LAST WEEK

You sound like you need a different hobby other than following people around and posting in threads that don't involve you. I thought Kyle made things very clear in his last post in the other thread.

We did not avoid the issue. WE APPROACHED NEWEGG, they did not call us. We initiated the recall due to the large number of posts in their reviews.

And, you have NO IDEA how many modules we have sold therefore, you cannot possibly know if the failure rate is average or not.

Also, NO ONE from Corsair "yelled" at you in that other thread. You interjected yourself into a thread that does not concern you and did not even involve the same memory you are raving about.

I would appreciate it as one professional to another, if you would simply stop trying to agitate people and threads in this manner. That is reasonable.
Click to expand...


Man, STILL with the personal attacks and half truths. Anyone can click those two links and see that they're different threads, nt though. 1/19/2007, long after the ic switch. Not that I care, cause once again that wasn't the issue.

Now HOW does this thread not involve me, when the point of this thread is the decision based on my previous comments? And Kyle said to have a civilized conversation, not to be afraid of some corsair guy in an online forum.

And it IS the same ram, with a different heatsink. Read every post I've ever made about this, I never agitated anyone first. People would just jump on me out of nowhere, because theres a "corsair rep" there, without even reading what I said.

If people actually read what I said, and the corsair rep had said "yeah, we're having some problems with this ram. We think a bad batch got sent to newegg." then there wouldn't have been any argument in the first place. Of course you're not gonna bother going through my post history anyway.

Apparently you want to just discredit and insult anyone who has problems with this ram in order for it not to affect your sales, which I can understand.

I'm not gonna change my story either, which you should understand.

One professional to another.

edit:

I never called you a single "name." Talking to me condescendingly and implicitly calling me a "child" is just another form of ad hominem, which you seem to be fond of.

For your information, I never said that you were "yelling," nor did I call you a "retard" or a "douchebag." I was talking about the other million posters jumping on my ass for my first original post of "yeah, I think my ram is defective, I'm getting memtest errors."

I did say you are avoiding the issue, which you still are. Once again, I really don't care anymore as I have rma'd the ram back to newegg. The reason I'm still arguing is not because I want something for free either, or because I'm trying to "agitate." The reason wer're still in this argument, is the same reason as me having to post another reply to you.

You don't read my post right, and respond either wrong, or in such a way as to change the meaning of what I said. As you have done just now, in another attempt to bend my words.

I have nothing against gay people, nor do I equate "gay" to "negative." In fact I'm saying the opposite.

I'm saying that douchebags do see it that way, and that a douchebag would say something like that.

And that part wasn't even directed towards you, and you know it.

As far as the rma rate goes, if it really is no higher than normal, then why would you post something like this:
Manufacturer Response:Dear Vibez1115,

We have been doing quite a bit of testing and data collection on this part over the past few days, and are looking for sensitivities to motherboard and/or BIOS revision.
Click to expand...
Why look for problems if the rate of rma is the same as on parts that aren't having consistent reported issues?

That's the main reason I know theres a real issue. It's the same way I know if theres a real issue with ANYTHING on newegg. If a bunch of people state different problems with a product, it's most likely user error. If more then two people state the exact same problem, it's probably an issue. If HALF the posters are saying that they're having the EXACT same issue, by logic of the scientific method, there is a legitimate problem.

Either way my issue isn't even the rma rate, or the ic change, or any of that. It's complete lack of logic in every response to what I say.

Whatever, I'm done with these pointless, illogical, fourth grade level arguments. I have nothing against corsair itself, just certain posters on hardforum and some of their employees, so I'm gonna stop giving the company itself a bad name. However, I'm still not going to use nor recommend the 6400 series (minus the c3d) until I've heard that these issues are fixed, acknowledged, or both.
 
Originally posted on - 10-17-2005, 08:20 PM

LEARN TO READ SIR =)

Posted date on the thread, with progressive edits to add items as they are changed and

revised and released.
 
Damuman said:
Man, STILL with the personal attacks and half truths. Anyone can click those two links and see that they're different threads, nt though. 1/19/2007, long after the ic switch. Not that I care, cause once again that wasn't the issue.

Now HOW does this thread not involve me, when the point of this thread is the decision based on my previous comments? And Kyle said to have a civilized conversation, not to be afraid of some corsair guy in an online forum.

And it IS the same ram, with a different heatsink. Read every post I've ever made about this, I never agitated anyone first. People would just jump on me out of nowhere, because theres a "corsair rep" there, without even reading what I said.

If people actually read what I said, and the corsair rep had said "yeah, we're having some problems with this ram. We think a bad batch got sent to newegg." then there wouldn't have been any argument in the first place. Of course you're not gonna bother going through my post history anyway.

Apparently you want to just discredit and insult anyone who has problems with this ram in order for it not to affect your sales, which I can understand.

I'm not gonna change my story either, which you should understand.

One proffessional to another.
Click to expand...
OK, after this one, I'm taking Redbeard's course and not responding to any more of this Alex. It has gotten way out of hand and your blind drive to assail Corsair is causing you to miss some important details. There has been no personal attack on you from any representative of Corsair. You on the other hand have been so vulgar and uncivil as to have a thread closed that you had no business in to begin with.

Your choice of language above "should" result in a ban based on the last thread that was closed and the warning you were given.

Also, NO ONE from Corsair "yelled" at you in that other thread. You interjected yourself into a thread that does not concern you and did not even involve the same memory you are raving about.
Click to expand...

My reference to a thread not concerning you was for the previously closed thread, not this one. You have stressed the importance of reading what people post before responding so, take your own advice and read carefully.

So I order my Conroe CPU, a 775 motherboard, and some Corsair TWIN2X1024-6400C4 4-4-4-12 ram and re-use my nvidia 8800.
Click to expand...

And it IS the same ram, with a different heatsink.
Click to expand...
I work for the company that makes it and it is NOT the same memory.

You do not have the same memory as the OP in that closed thread and apparently your anger caused you to miss that fact. No one on the planet has EVER reviewed our Twin2X1024 PC6400C4 and it is NOT the same memory as yours or the memory in question at Newegg. Your memory has been RMAd so there was no need for you go off on some profanity laced tirade in a thread about a completely different product.

I took the time to contact you directly via PM and you were pleasant. I offered to assist in any way I could with your RMA. I'm not sure what happened to "that guy" and I surely cannot understand your motivations now. You do not know the extent of the efforts that have been put out behind the scenes with us and Newegg and you are not qualified to speak intelligently on the matter.

We have been publishing an IC listing since 2005 if not before. The information has been there on the PC6400C4 using Micron since early 2006. The 2007 posting is an updated format which is easier to read and contains the latest revisions. Users complained that the other list was getting cluttered and hard to read. So, in response to customer needs, we revised the format and updated it simultaneously.

And you are correct, I am not going to take the time to go thru your post history as it does not concern me. I can read that kind of drivel on bathroom walls. As far as "people" jumping out at you, anyone can read and clearly see none of them were Corsair employees. We have treated you VERY fairly here and based on how you have responded we have been far more polite than you deserve.

What IS that sound?:confused:
 
Manufacturer Responseear Vibez1115,

We have been doing quite a bit of testing and data collection on this part over the past few days, and are looking for sensitivities to motherboard and/or BIOS revision.
Click to expand...

Why look for problems if the rate of rma is the same as on parts that aren't having consistent reported issues?
Click to expand...

They look for problems because it's normal to do so. It's called quality assurance, to make sure there isn't a reason to do a recall. It's called being proactive about attempting to find a solution incase there really is an issue.
 
Mike Clements said:
NOTE THE DATE OF THE POST, IT'S FROM 2005, NOT LAST WEEK

You sound like you need a different hobby other than following people around and posting in threads that don't involve you.
Click to expand...

Whose following WHO around? Last I remember every single freakin time I post something, there's you and redbeard! galloping over the hill to save the day from the evil me!

gyranthir said:
Originally posted on - 10-17-2005, 08:20 PM

LEARN TO READ SIR =)

Posted date on the thread, with progressive edits to add items as they are changed and

revised and released.
Click to expand...
2005
http://www.houseofhelp.com/forums/showthread.php?t=44365
2007
http://www.houseofhelp.com/forums/showthread.php?t=56940

The point is that you can't use that list as an argument point, because it wasn't updated for the 6400c4 until 1/19/2007, long after the contraversy started.

Redbeard said:
I really wish you would "grow up".
Let's take this out of the public eye and act like grown ups. You know, without the namecalling.
Click to expand...

Yup, no personal attacks towards me here, even though I never called you a single thing.

And stating now for the third time in this same thread, by "retarded douchebags" I was talking about the other posters, not you two. However I revise that statement, since you two have proven yourselves to be just that in this thread.

You are the weakest link, goodbye :D
 
Damuman, there is no need for your posting in this manner. I have asked once nicely that you keep a civil tone and you have not done so. Beyond that you do not seem to have a grasp on the facts or to be listening to any of the well-informed people that are trying to civilly discuss this issue with you. Your abuse and illogical approach is not wanted here.

What is important to me is that we have company representatives that come into our forums to HELP people. Yes, I am going to protect them from having to deal with people like you. Every minute they spend dealing with people like you is a minute they do not have to monitor and reply to legitimate problems and issues involving their products and their customers.

You don't like Corsair, and think they are making bad products? Yes, we get it. I heavily suggest you vote with your wallet.
 
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