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RMA'd BFG Card
- Thread starter LittleMe
- Start date
I wouldn't know if BFG Tech has good customer service, because I've NEVER had to use it and I've owned 3 BFG cards. 
2 of them I'm running at this very moment an FX 5500 and a 6600GTOC. They should rise above the rest in terms of service though, you do pay a little extra for BFG cards than competitors if you buy at full retail.
2 of them I'm running at this very moment an FX 5500 and a 6600GTOC. They should rise above the rest in terms of service though, you do pay a little extra for BFG cards than competitors if you buy at full retail.n64man120 said:
Wow, exactly what happend to me less than one week ago.
NO OVERCLOCK, no anything, brand new, and not my fault.
Mine seemed like it could not handle the 20MHz OC they added,
"optimal" was right at stock and maybe 1MHz lower at times.
Hoping to complete RMA by midweek, with *NEW* 6800GT.
The wait is killing me!
Bubbajackson
n00b
- Joined
- Dec 18, 2002
- Messages
- 7
Well I can say that all my experiences thus far have been horrible with BFG. I purchased a 6800 OC agp in November of '04 and it started artifacting around early June. Needless to say I called tech support and they asked me to send the card back in and they would send me a new one.....no biggie, right? So a couple of weeks pass and my card finally comes back in (phew). So I install it in my machine and BAM, post is artifacted right off the bat....no big deal maybe....I hope that if I install the drivers it will go away(haha right?) well while installing the drivers my machine crashes and I get "Critical System Error". So I install my card in another machine and.....you guessed it, still artifacting. So I call up BFG and tell them about it again, this time they say they will send me a card and include a packing slip so I can ship it back free of charge, no biggie right, at least I don't have to pay for it to be shipped. So two weeks pass and I start to get a lttiel worried, so I call BFG and ask them to track the package for me....well to my suprise they "forgot" to ship the card....I was pissed.....but, I figure that they will ship it off and everything will be a-ok. So my card comes in August 8(Yesterday) and I go to install my card one more time. One thing I did notice about this card is that it was dingy and has scratches on the fan casing, weird, I thought. Well, as it so happens, this card was artifacting worse then the first pos they sent me, so I reluctantly called back and told them the problem and VFG tech support tells me they are so sorry and they will be sending another card out with 2nd day shipping. So now i'm sitting here typing this, not able to do much more then browse the web for the last 2 months, simply because I can't seem to get a video card that works.
_Durandal_
Limp Gawd
- Joined
- Jan 19, 2003
- Messages
- 352
Bubbajackson, see this thread for your own piece of mind after you finally get a working video card from BFG: http://www.hardforum.com/showthread.php?t=936672
Basically look for my post about testing the card as I found some interesting results about my replacement...Sorry to hear about all of your troubles.
Basically look for my post about testing the card as I found some interesting results about my replacement...Sorry to hear about all of your troubles.
Heh try contacting PNY's customor service and get back to me if still think BFG is a problem. Companies are still run by people so mistakes are going to be made what seperates a company is if they are willing to go the extra mile for you when a mistake is made. From what I've read here I think my next card will be BFG .
.Bubbajackson
n00b
- Joined
- Dec 18, 2002
- Messages
- 7
Duran, if I could get a working card I could test it , But I do have a couple of tests I will run when I get a new one in. (new, haha thats a joke)
, But I do have a couple of tests I will run when I get a new one in. (new, haha thats a joke)Thanks for the headsup, Durandal . Will be checking mine also,
with finders crossed. I figure many people do not post back when they get a
Good card back [as hopefully most do], they're too busy enjoying and eventually forget.
[Also nice to hear from you D Ash :]
with finders crossed. I figure many people do not post back when they get a
Good card back [as hopefully most do], they're too busy enjoying and eventually forget.
[Also nice to hear from you D Ash :]
Bubbajackson
n00b
- Joined
- Dec 18, 2002
- Messages
- 7
Well, I got my RMA of the RMA of the RMA of the burned out video card today.
and good news! it works! and to top it off they upgraded me from a 6800 OC to a GT OC!
Great customer service BFG! Even though it was such a hassle getting everything fixed I feel better now with my new toy . Once again, 2 thumbs WAY up!
and good news! it works! and to top it off they upgraded me from a 6800 OC to a GT OC!
Great customer service BFG! Even though it was such a hassle getting everything fixed I feel better now with my new toy
. Once again, 2 thumbs WAY up!NoMoreBFG4me
n00b
- Joined
- Sep 12, 2005
- Messages
- 9
Truth be known, BFG will use any reason they can to void a warranty. I own 7 BFG cards, the only one to fail to date was a 5900, I was quickly given an RMA and figured this is great, boy was I WRONG!
I kept close track of the progress via tracking info, I checked the date the signed for the RMA and figured that if I had not heard from them in the 48 hours they claim as RMA turnaround I would have to contact them.
I was told for 4 days , sorry call back later we dont have any info on your RMA. I figured they were busy people and not to stress to hard. When I got home that very night, on my doorstep was a package from BFG, WOOHOO!!!! Or so I thought, I quickly opened my package to a 5900 with no heatsink. I pulled the invoice from the outside and read on is dread as they voided my warranty with no specification as to why.
I called BFG tech, spent 1 hour on HOLD, finally got on the phone with a tech. He said that there was nothing he could so or answer as it was a Friday night, and as far as he knew my card was still be processed by BFG in the warehouse. Odd considering I had already received a return package. He told me that he would make all his supervisors aware of this and I would receive a call first thing Monday morning.
Now mind you that the only reason I RMA'd the card in the first place was non functioning heatsink fans, the card otherwise worked fine. I pulled a heatsink off my gainward 5900 and placed it on My BFG, the card is D-E-A-D, black screen. I shipped the card to BFG as indicated through tech, making sure to package it securely in a box and in a static bag ( motherboard size ). When I received the card back, of course missing the heatsink; it was also packaged in a simple bubble envelope on a yellow foam rectangle, with a static sensitive device warning sticker.
Being anxious to get my situation resolved I called BFG after they failed to call me as promised on Monday morning ( not the first time ) , however I was reassured that the problem would be resolved. I was immediately placed on the line with a supervisor who placed me on hold. the supervisor came back on and explained that the USPS damaged my package and the heatsink was not on the card when they received it ( 1st version ).
I let him know that I sent it intact, he was nice for a while and placed me on hold for 20 minutes.
I was told after he returned that the USPS would have to be contacted for the claim, and that my warranty was voided due to this. I asked where my heatsink was, he stated he did not know. And offered a quick solution, "even though the warranty is void you can place and aftermarket fan on it". Well seeing the card is DEAD, and obviously due to MISHANDLING I refused to accept that proposal.
Placed on hold again, and each time being promised they were going to do something else and try to help me out. This time he came back and agitated, with a shaky voice, I knew what he was about to say was scary for him as I could hear the fear. He advised that there was nothing They were going to do, and that I was told to return the package and not to use the USPS, in fact the tech said NOTHING about not using the USPS to return a RMA. I was told to contact the USPS, for what I asked, he replied to resolve your problem.
I sent a working card to them, and get a dismantled DOA return, This was not the BFG I was led to believe was the only clear choice in the industry. I later got the supervisor to acknowledge that the package was NOT DAMAGED by the USPS, but they received it supposedly with no heatsink. ODD the defect on the card was the part missing, and thus the reason for voiding the warranty. He then said that it may have been in the box, the whole while every time he returned from hold his claims got bolder.
He finally asked if I sent the card without a heatsink, my reply was "NO" it was working and intact. He then got the nervous tone again, now I cant fault the guy, he was only being coached on how to wear me down until I gave up by the supervisor above him. However it had become matter of principle for me. I paid over 300.00 for a video card and expect the warranty to be covered for such a simple RMA. I remained civil about the ordeal, and relieved the stress of the poor guy by saying I was not blaming him for this problem. The true cause was the warehouse and tech support.
I was on the phone for 2 hours with this supervisor when he finally came back from hold, I put it like this. I own 7 BFG cards, This is my very first RMA and I sent and intact card. Now what happened to the card neither one us can say due to the fact "We" were not present. Of course if BFG employees made mistakes, and ones of such a serious nature, they would of course try to protect themselves and their job. He stated to me that He would see if I couldn't get me a refurbished model to replace my RMA, and promised that he would personally call me back within 2 hours.
Well I waited 5 hours before calling BFG back, no big surprise I was immediately transferred to a different tech. The tech started with guns a blazin , "you need to return your card before we can process the RMA". I knew right then that I was handed off to the tech whom had the biggest attitude they thought would be equipped enough to wear me down even more. I simply responded, "If you didn't receive my card then why did you refuse the RMA and return the card"?
The tech placed me on hold immediately, when the tech returned I was advised the supervisor who PROMISED to fix the problem and call me back had already got off work. I asked for the next supervisor, And was told that I could not speak to a supervisor, that I would be placed on a list and one would call me within 48 hours.
At this point I have been jerked from one side of BFG to the next, and Feel no real effort to make the customer happy has been attempted. Of course maybe I simply have not made it to the right person yet.
However I have been sending e-mails To BFG and at all 3 e-mail addresses given for the better part of 2 weeks. Not 1 single response, nothing, NADA.... I can tell you from my experience that they are in fact no different from any other manufacturer I have dealt with. I have had to result in filing a complaint with the BBB, and also the FTC. At this point I feel that only when a formal complaint is received on the CEO's desk will my SIMPLE PROBLEM be resolved.
If you actually read into BFG's warranty, they can for no reason what so ever void a warranty. With this in mind As other video card manufacturers lifetime warranty's end at END OF LIFE", I have to wonder since the 5900 is no longer produced is there foul play involved or is some "HOMIE" postal worker wearing my heatsink as BLING BLING. Regardless, the card was returned for being defective and the defective part went AWOL mysteriously, thus It should have had a replacement heatsink placed onto it, and shipped back to me 100% functioning again.
I regret It had to come to this I have always thought BFG was the best NVIDIA manufacturer out there, after all based on a huge "FOR GAMERS" marketing plan why would gamers embrace them? I am holding my breath that they will actually make good, I have serious doubt, but we will see what the BBB and FTC can do for me before I explore legal options.
I am only hoping now that the ADMIN does not ban me and remove my post for sharing my experiences, this seems to be the "NORM" for alot of the NVIDIA forums.
I kept close track of the progress via tracking info, I checked the date the signed for the RMA and figured that if I had not heard from them in the 48 hours they claim as RMA turnaround I would have to contact them.
I was told for 4 days , sorry call back later we dont have any info on your RMA. I figured they were busy people and not to stress to hard. When I got home that very night, on my doorstep was a package from BFG, WOOHOO!!!! Or so I thought, I quickly opened my package to a 5900 with no heatsink. I pulled the invoice from the outside and read on is dread as they voided my warranty with no specification as to why.
I called BFG tech, spent 1 hour on HOLD, finally got on the phone with a tech. He said that there was nothing he could so or answer as it was a Friday night, and as far as he knew my card was still be processed by BFG in the warehouse. Odd considering I had already received a return package. He told me that he would make all his supervisors aware of this and I would receive a call first thing Monday morning.
Now mind you that the only reason I RMA'd the card in the first place was non functioning heatsink fans, the card otherwise worked fine. I pulled a heatsink off my gainward 5900 and placed it on My BFG, the card is D-E-A-D, black screen. I shipped the card to BFG as indicated through tech, making sure to package it securely in a box and in a static bag ( motherboard size ). When I received the card back, of course missing the heatsink; it was also packaged in a simple bubble envelope on a yellow foam rectangle, with a static sensitive device warning sticker.
Being anxious to get my situation resolved I called BFG after they failed to call me as promised on Monday morning ( not the first time ) , however I was reassured that the problem would be resolved. I was immediately placed on the line with a supervisor who placed me on hold. the supervisor came back on and explained that the USPS damaged my package and the heatsink was not on the card when they received it ( 1st version ).
I let him know that I sent it intact, he was nice for a while and placed me on hold for 20 minutes.
I was told after he returned that the USPS would have to be contacted for the claim, and that my warranty was voided due to this. I asked where my heatsink was, he stated he did not know. And offered a quick solution, "even though the warranty is void you can place and aftermarket fan on it". Well seeing the card is DEAD, and obviously due to MISHANDLING I refused to accept that proposal.
Placed on hold again, and each time being promised they were going to do something else and try to help me out. This time he came back and agitated, with a shaky voice, I knew what he was about to say was scary for him as I could hear the fear. He advised that there was nothing They were going to do, and that I was told to return the package and not to use the USPS, in fact the tech said NOTHING about not using the USPS to return a RMA. I was told to contact the USPS, for what I asked, he replied to resolve your problem.
I sent a working card to them, and get a dismantled DOA return, This was not the BFG I was led to believe was the only clear choice in the industry. I later got the supervisor to acknowledge that the package was NOT DAMAGED by the USPS, but they received it supposedly with no heatsink. ODD the defect on the card was the part missing, and thus the reason for voiding the warranty. He then said that it may have been in the box, the whole while every time he returned from hold his claims got bolder.
He finally asked if I sent the card without a heatsink, my reply was "NO" it was working and intact. He then got the nervous tone again, now I cant fault the guy, he was only being coached on how to wear me down until I gave up by the supervisor above him. However it had become matter of principle for me. I paid over 300.00 for a video card and expect the warranty to be covered for such a simple RMA. I remained civil about the ordeal, and relieved the stress of the poor guy by saying I was not blaming him for this problem. The true cause was the warehouse and tech support.
I was on the phone for 2 hours with this supervisor when he finally came back from hold, I put it like this. I own 7 BFG cards, This is my very first RMA and I sent and intact card. Now what happened to the card neither one us can say due to the fact "We" were not present. Of course if BFG employees made mistakes, and ones of such a serious nature, they would of course try to protect themselves and their job. He stated to me that He would see if I couldn't get me a refurbished model to replace my RMA, and promised that he would personally call me back within 2 hours.
Well I waited 5 hours before calling BFG back, no big surprise I was immediately transferred to a different tech. The tech started with guns a blazin , "you need to return your card before we can process the RMA". I knew right then that I was handed off to the tech whom had the biggest attitude they thought would be equipped enough to wear me down even more. I simply responded, "If you didn't receive my card then why did you refuse the RMA and return the card"?
The tech placed me on hold immediately, when the tech returned I was advised the supervisor who PROMISED to fix the problem and call me back had already got off work. I asked for the next supervisor, And was told that I could not speak to a supervisor, that I would be placed on a list and one would call me within 48 hours.
At this point I have been jerked from one side of BFG to the next, and Feel no real effort to make the customer happy has been attempted. Of course maybe I simply have not made it to the right person yet.
However I have been sending e-mails To BFG and at all 3 e-mail addresses given for the better part of 2 weeks. Not 1 single response, nothing, NADA.... I can tell you from my experience that they are in fact no different from any other manufacturer I have dealt with. I have had to result in filing a complaint with the BBB, and also the FTC. At this point I feel that only when a formal complaint is received on the CEO's desk will my SIMPLE PROBLEM be resolved.
If you actually read into BFG's warranty, they can for no reason what so ever void a warranty. With this in mind As other video card manufacturers lifetime warranty's end at END OF LIFE", I have to wonder since the 5900 is no longer produced is there foul play involved or is some "HOMIE" postal worker wearing my heatsink as BLING BLING. Regardless, the card was returned for being defective and the defective part went AWOL mysteriously, thus It should have had a replacement heatsink placed onto it, and shipped back to me 100% functioning again.
I regret It had to come to this I have always thought BFG was the best NVIDIA manufacturer out there, after all based on a huge "FOR GAMERS" marketing plan why would gamers embrace them? I am holding my breath that they will actually make good, I have serious doubt, but we will see what the BBB and FTC can do for me before I explore legal options.
I am only hoping now that the ADMIN does not ban me and remove my post for sharing my experiences, this seems to be the "NORM" for alot of the NVIDIA forums.
CleanSlate
Supreme [H]ardness
- Joined
- Mar 28, 2003
- Messages
- 5,258
NoMoreBFG4me said:
That wont happen here. Sorry to hear about your issues and I hope they get smacked around soon.
~Adam
NoMoreBFG4me said:
did you try emailing these people. Heres a quote by John Malley "BFG tech PR guy"
Good luck.
i am getting this feeling that BFG is recently going downhill in terms of customer service. i noticed an increasing # of RMA issues by people. imho BFG really needs some PR going around. Maybe introduce new warrenty , Heatsink redesign etc Anything that can gain a customer;s attention.
_Durandal_
Limp Gawd
- Joined
- Jan 19, 2003
- Messages
- 352
Wow, simply wow...
Thank you for sharing your experience with us on the forums. I'm a system builder and have used BFG for the last few builds, but lately I am also noticing a drop in build quality (not necessarily from the cards themselves, but the fan blades in particular...they either break, or crack/vibrate beyond no end). Aside from my aforementioned problem above (being sent a 6600GT that was crippled) my friends too have had problems with their cards.
While I recognize that it's not a total epidemic, it is clearly a problem from a customer service standpoint. Most people of course post only "problems" rather than commendations, but in this case it is clearly warranted. I'm sorry you had to experience this. eVGA is seriously looking better all the time. Good luck with whatever happens.
The only help I can offer you is this:
BFGGaming.com Basically it's a gamers forum for BFG cards, but it is also where the BFG warranty/RMA guys live. Click on my link below and scroll down to the post by BattleMaster. When I had RMA problems I was told to ask for him, and he quickly fixed my problem. Perhaps he can help in this instance. Give him a PM, or send him an e-mail and let me know what happens!
http://www.bfggaming.com/modules.php?name=Forums&file=viewtopic&t=392&highlight=
Thank you for sharing your experience with us on the forums. I'm a system builder and have used BFG for the last few builds, but lately I am also noticing a drop in build quality (not necessarily from the cards themselves, but the fan blades in particular...they either break, or crack/vibrate beyond no end). Aside from my aforementioned problem above (being sent a 6600GT that was crippled) my friends too have had problems with their cards.
While I recognize that it's not a total epidemic, it is clearly a problem from a customer service standpoint. Most people of course post only "problems" rather than commendations, but in this case it is clearly warranted. I'm sorry you had to experience this. eVGA is seriously looking better all the time. Good luck with whatever happens.
The only help I can offer you is this:
BFGGaming.com Basically it's a gamers forum for BFG cards, but it is also where the BFG warranty/RMA guys live. Click on my link below and scroll down to the post by BattleMaster. When I had RMA problems I was told to ask for him, and he quickly fixed my problem. Perhaps he can help in this instance. Give him a PM, or send him an e-mail and let me know what happens!
http://www.bfggaming.com/modules.php?name=Forums&file=viewtopic&t=392&highlight=
I've had good experience with BFG and their RMA's personally. Is this your first post here, or are you just working under a different alias to further publicly rant about your distest for BFG? The name just seems a bit tacky, I mean voice your oppinion... but can't you just use a normal name?
Seeing the amount of people praise and changing their future buys to BFG, can easily make me think that, had LittleMe not been a member for the time he has been, he might be a BFG employee, and it's just a big stunt to get people to go to them. And as we've noticed, it would work wonders.
Note: Yeah, it's possible that there could be a BFG employee with alot of posts/been around some time, but that seems a bit much.
Sorry if this is a bit incomprehensive. ^.^;;
Note: Yeah, it's possible that there could be a BFG employee with alot of posts/been around some time, but that seems a bit much.
Sorry if this is a bit incomprehensive. ^.^;;
Well i guess i could share my experience with BFG.
I had a BFG 6800gt OC which became defective. i knew it because it stopped sending diaply signals to the LCD. i talked to BFG about getting the RMA and within 5 mins i got the RMA #. i mailed the card after a week and didnt get any responce for 3-4 days. After even i called BFG RMA dept, they told me that they will be shipping the card very soon. however couple of days go by and i dont reveice any update; so i emailed John Malley and quickly got a responce. He mailed the replacement card overnight shipping through fedex which was nice.
So the next day after i come home after school, i opened the package and quickly got disappointed because i thought the replacement card would have the BFG's new revised heatsink on it but oh well. So i pop in the card and i get massive artifacts. So i did a complete re-install of xp x64 OS and all was good until i fire up 3dmarks 03. in every test i noticed frequent artifacts ( small and big). So i emailed BFG and they told me to try some games. I tried Battlefield 2 and i noticed some artifacts hear and there. Not enough to make the whole game unplayable. So i email BFG about the problem and i dont receieve any reply for 3-4 days. So i finally emailed BFG again and next day Scott ( Superviser!?) called me about another replacement. So i call BFG about replacement card and they wanted to send the replacement card 1st. So they ask the details about my name blah blah blah and then finally today i get the replacement card and i noticed that the card has a new heatsink which was Awesome. After putting it through some tests ( 3dmarks, BF2) i didnt notice any artifacts.
So long story short, it took 2 replacement cards to fix the problem. I am not really ranting about the situation, just wanted people to know of the RMA experience. well i can only hope BFG will try to get better at customer support and quick RMA service.
Note: might be tons of spelling errors so do ignore them.
I had a BFG 6800gt OC which became defective. i knew it because it stopped sending diaply signals to the LCD. i talked to BFG about getting the RMA and within 5 mins i got the RMA #. i mailed the card after a week and didnt get any responce for 3-4 days. After even i called BFG RMA dept, they told me that they will be shipping the card very soon. however couple of days go by and i dont reveice any update; so i emailed John Malley and quickly got a responce. He mailed the replacement card overnight shipping through fedex which was nice.
So the next day after i come home after school, i opened the package and quickly got disappointed because i thought the replacement card would have the BFG's new revised heatsink on it but oh well. So i pop in the card and i get massive artifacts. So i did a complete re-install of xp x64 OS and all was good until i fire up 3dmarks 03. in every test i noticed frequent artifacts ( small and big). So i emailed BFG and they told me to try some games. I tried Battlefield 2 and i noticed some artifacts hear and there. Not enough to make the whole game unplayable. So i email BFG about the problem and i dont receieve any reply for 3-4 days. So i finally emailed BFG again and next day Scott ( Superviser!?) called me about another replacement. So i call BFG about replacement card and they wanted to send the replacement card 1st. So they ask the details about my name blah blah blah and then finally today i get the replacement card and i noticed that the card has a new heatsink which was Awesome. After putting it through some tests ( 3dmarks, BF2) i didnt notice any artifacts.
So long story short, it took 2 replacement cards to fix the problem. I am not really ranting about the situation, just wanted people to know of the RMA experience. well i can only hope BFG will try to get better at customer support and quick RMA service.
Note: might be tons of spelling errors so do ignore them.
NoMoreBFG4me
n00b
- Joined
- Sep 12, 2005
- Messages
- 9
rhexis said:
Not hardly, some people simply cant accept that someone would have a complaint against there paid sponsors. Care to see the e-mail from mike? Truth hurts sometimes, trying to cover it with BS and Opression of your first ammendment right is simply bad business. I am sure consumers would rather hear about complaints and formulate their own decisions based on all available data. You basically infer that One does not have the right to complain about poor service.
I have e-mailed the BFG top dogs, no surprise they do not respond to address any of my concerns, BFG ofcourse has not called me back. I own 7 BFG cards (well 6 and a paperweight) and cant get a simple response to any e-mails, that is fact that can not be disputed. I dont get why people get so upset when one complains about their favorite video card manufacturer.
Just because you were lucky enough to get satisfactory customer service does not mean that all customer get treated the same way. I am willing to bet I have now lost all my lifetime warranty coverage on my other cards.
you have no 1st amendment rights when it pertains to a privately owned website. you are on their site at their leisure not yours. your rights as written in the constitution are there to protect you from govt not private business. an example would be your employer. they can look at your emails or search your office at will. no warrant needed.
NoMoreBFG4me
n00b
- Joined
- Sep 12, 2005
- Messages
- 9
why get mad because I am complaining about BFG's tech support and customer service?
NoMoreBFG4me
n00b
- Joined
- Sep 12, 2005
- Messages
- 9
jam said:Did an rma with BFG about a week ago and i have to say i couldnt be happier
A poll done on this website only ranks their customer service in the 60% range, you were lucky
Leadslinger
n00b
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- Aug 4, 2005
- Messages
- 48
John Malley said:
I sure wish you guys would buy out ABIT and fix thier crappy customer service
KickAssCop
[H]F Junkie
- Joined
- Mar 19, 2003
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- 8,326
Just so you know, evga tech support guys lurk on nvnews.net/vbulletin.
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- May 18, 1997
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- 55,601
NoMoreBFG4me said:
I have personally taken it upon myself to investigate this issue a bit. I would suggest that the statement above is no where close to the truth and that you are seeking RMA for a card that was physcially modified from stock. You have not been ignored, but you have been rightfully denied. I am sorry you are upset, but we have no room for your lying here on our forums.
I am all for hanging companies out to dry that deserve it, but that does not seem to be the case in YOUR situation. Certainly a company that has grown as fast as BFGTech has experienced some growing pains, but as many have noticed on our forums, if you reach out to the community for help in your issues, that would likely happen. BFGTech is not perfect and things do get screwed up once in a while, but that does not seem to include your situation. Seeing how you want to use our forums for your personal house of libel, you are being banned from posting here as you have been on other forums.
Do not come back please.
KickAssCop
[H]F Junkie
- Joined
- Mar 19, 2003
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- 8,326
Go Kyle, Go! .
.There is always going to be somebody who has a problem with a company but some who lies to make a company look bad because you screwed up your own card is over the edge. There are many of us on these forums who've had great tech support with BFG. After the problem I had that started this thread I've never had another problem with them. And I just picked up 2 of their 7800gtx's as well as about 40 other misc cards for where I work.