Well looking at the picture i would say your getting 0.02 flow In either of the aqua USB or aquasuite does it show that the pump is on. To much over voltage and you will kill the voltage relay and resistor in the controler causing it to still work but will not show up on software and status lights will stay on all the time ( mine had both red and green on all the time ), did you use the 10 pin ribbon that came from AC or did you buy it local from a computer shop ? at any ponit did you put power to both the aquaero and aquastream at the same time? ( that will cause this for sure )