Recent content by Dell_CA

Hello all, I just wanted to take some time and respond to some of the churn I’ve started here. First, SippieCup, it’s never our intention to have a customer dealing with anything for 3 hours, be it phone, chat, email, or forums. I know how quickly some of our agents will drop the out of...

Hello, My name is Mike, I’m a Technical Analyst located at Dell corporate headquarters in Round Rock, TX. I’m part of an internet outreach team developed to interact with the online community regarding technical questions and issues that customers face with Dell products. I read about your...