Will I notice a difference in speed?

SB6141 supports up to 343 Mbps. Spectrum only allows them for speeds up to 100 Mbps. This may explain all of the disconnects you were experiencing. It sounds like they are increasing speeds for everyone and SB6141 modems are no longer allowed.

It's time for a new modem and router. To handle 300 Mbps you really don't need anything that fancy. It basically comes down to how much you want to spend.

If budget is not an issue, get a Arris SB8200 modem (D3.1) and a Asus RT-AC86U router.

For a budget setup get a Arris SB6183 modem (D3.0) and a Asus RT-AC66U router.

https://www.techradar.com/news/best-asus-router


Just order the Arris SB8200 DOCSIS 3.1 modem. $162.00 what a waste. I'll never be able to get 1000 Mbps. I'll wait on the router. Until I get the modem and hook it up. I told the person at Spectrum that if I got the modem and I was still having problem I would request them. The router I like the Asus AX1800 it's only $69.95.
 
Just order the Arris SB8200 DOCSIS 3.1 modem. $162.00 what a waste. I'll never be able to get 1000 Mbps.
Arris SB6183 supports up to 686 Mbps. $69 on Amazon. If budget is a concern you could go that route.

Your Asus RT-N66U is going to be the bottleneck. That can be upgraded later. Sounds like you don't need high speeds anyway.
 
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SB6183 supports up to 686 Mbps. $69 on Amazon. If budget is a concern you could go that route.

Your Asus RT-N66U is going to be a bottleneck. That can be upgraded later. Sounds like you don't need high speeds anyway.
I am looking at it this way. When the modem comes in and I hook it up and still have problems. Then why waste money on a router. I will test the new modem without the router hooked up!
 
When the modem comes in and I hook it up and still have problems. Then why waste money on a router. I will test the new modem without the router hooked up!
Good plan. Get the modem working first. Then upgrade your router if your speeds degrade with your current router. Asus AX1800 is a solid choice.

It's up to you re: SB8200 vs SB6183 ...
SB8200 is overkill and expensive but more future proof. SB6183 is not expensive and will handle your speeds fine but will age out quicker.
 
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Good plan. Get the modem working first. Then upgrade your router if your speeds degrade with your current router. Asus AX1800 is a solid choice.

It's up to you re: SB8200 vs SB6183 ...
SB8200 is overkill and expensive but more future proof. SB6183 is not expensive and will handle your speeds fine but will age out quicker.

As I already said I already order the Arris SB8200 modem. So the choice has already been made.

Off topic a little. I saw a ASUS router gaming. It cost $700.00. Nuts.
 
In the meantime, call Spectrum back and ask to be increased to 100 Mbps. Tell them your modem is already on their network. It's just not functioning at the max speed they support. If they can get you to 100 Mbps and that speed works for you, then you won't need the SB8200. It's worth a shot.

Spectrum offers free 100 Mbps service for ACP eligible households. So, they obviously support 100 Mbps speeds. Ask them about this also.
https://www.spectrum.com/cp/broadband-get-qualified

Try calling their Retentions department to see if you qualify for any promotions or if they can update your account for their Internet 100 plan ($29.99). I'm a long time Xfinity customer. Calling Retentions usually does the trick.
 
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In the meantime, call Spectrum back and ask to be increased to 100 Mbps. Tell them your modem is already on their network. It's just not functioning at the max speed they support. If they can get you to 100 Mbps and that speed works for you, then you won't need the SB8200. It's worth a shot.

Spectrum offers free 100 Mbps service for ACP eligible households. So, they obviously support 100 Mbps speeds. Ask them about this also.
https://www.spectrum.com/cp/broadband-get-qualified

Try calling their Retentions department to see if you qualify for any promotions or if they can update your account for their Internet 100 plan ($29.99). I'm a long time Xfinity customer. Calling Retentions usually does the trick.
I hate trying to talk to people at Spectrum. Did you ever see the South Park show where they where talking about the cable companies.

 
Never knew. As for cable speeds. I really don't know what I am suppose to be getting. For many years it was time warner. Now it is Spectrum (Charter). Spectrum sucks like the most of them. But it now feels slow as hell. They recently replace the cable to my house. Service kept dropping up to 10 times a day. I told them and they told me they had problems with service in my area. I complain and told they need to send someone. They did. He check the box on my house and said the there was a trap on the line that never got took off. And it was from it was analog days. Next he went up the pole. I stood there watching here and for a long time did nothing. He cut the cable line. He replaced the whole line to my house. Said the squirrels chewed the line. In the end new line and it works and doesn't drop service. But notice speeds dropped. I assume the modem because it was old. One big thing is when I use a VPN service drops. So I really don't know.

My router is old to and no more firmware updates. It's a Asus RT-N66U Dark Night.
VPN will drop speeds and packet drops will make gaming a bad experience on cable internet. Our Spectrum dropped so many packets it would reboot the modem we purchased. Once we went ATT fiber no issues with packet loss/drops. We use enterprise Ubiquiti POE managed switch and AP. No Best Buy crap. Note check all your cables one bad crimp and it will haunt you.
 
VPN will drop speeds and packet drops will make gaming a bad experience on cable internet. Our Spectrum dropped so many packets it would reboot the modem we purchased. Once we went ATT fiber no issues with packet loss/drops. We use enterprise Ubiquiti POE managed switch and AP. No Best Buy crap. Note check all your cables one bad crimp and it will haunt you.
Thank you. Did read everything? I am only getting 23.5 Mbps download and 2.4 M bps up load. And that is with out a vpn.

No way with At&t. I just retired and had At&t for my phone and they ripped me off so much. Where I worked I got a discount from At&t of $15.00 off my monthly bill. I had them for 10 years. That discount had drop to $2.00 off my monthly bill at the end. FKTM. My phone bill now is $35.00 from someone else. I was pay them $95.00 a month. I tried to get a old person retire deal from them . Yep they came back with $85.00 a month offer. You should pay close attention to your bill they got sued over fake taxes and other fake charges.
 
With all the trouble you are having I would just ask them to send you one of their gateways and pay the extra $10 or so a month. Then you never have to worry about it being your problem again and you get a modem \ router that support your speeds.
 
With all the trouble you are having I would just ask them to send you one of their gateways and pay the extra $10 or so a month. Then you never have to worry about it being your problem again and you get a modem \ router that support your speeds.

Thank you. Their modems are free but it you notice I have a trust issue with these crooked companies. One thing about their modems there the size of a cigarette pack. But don't trust that either.
 
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With all the trouble you are having I would just ask them to send you one of their gateways and pay the extra $10 or so a month. Then you never have to worry about it being your problem again and you get a modem \ router that support your speeds.
This is a great idea! I'm kicking myself for not coming up with this. They should have no issue upgrading you to 300 Mbps since you would be using their equipment. You will likely end up paying the same price for higher speeds and a modem that's their problem if it stops working.

I would definitely return the SB8200 you just purchased and go this route. Spend the money on a new router instead.

Their modems are free but it you notice I have a trust issue with these crooked companies. One thing about their modems there the size of a cigarette pack. But don't trust that either.
Free is a good thing. Xfinity charges $14 for a modem. You can always purchase your own modem later.
 
I already paid for the modem and it's coming early. Their saying tomorrow it will be here. And no I am not sending it back. And the router is on it's way to.

But you starting to confuse me when you say get the modem now you say send it back. I am not sending anything back.

I'll know tomorrow once the modem is here.
 
Well new modem connected and talk to Spectrum to activate. Still 23.5 Mbps. Their sending a tech this Saturday. Fun days.
 
Well new modem connected and talk to Spectrum to activate. Still 23.5 Mbps. Their sending a tech this Saturday. Fun days.
You must be subscribed to a low cost 25 Mbps plan. Call Spectrum again and ask them to check your current speed tier. They should be able to update your account for higher speeds over the phone.
 
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You must be subscribed to a low cost 25 Mbps plan. Call them back and ask them to check your current speed tier. A tech visit is not necessary. They should be able to fix your speed over the phone. Ask for higher level support if they can't help you.
When I talked to the person at Spectrum. They look into it and said I should be getting 300 Mbps. I ask several time about my plan and if I was grandfather in, he said that I should be getting 300 mbps. And that they gave everyone another 100 Mbps. The bottom package was 200 Mbps. He could not explain why this was happening. And that he send a tech out check the line. I told him they just replaced the line. That he hope the tech he was sending knew what he was doing.
 
Yes I check with just the modem. And check with router connected. Speed over wifi was the same 23.5 Mbps. Cat6.

Cannot check signal levels. Will not let me login. did what they said. admin - last 8 digit of S/N. Say wrong username - password.

Web says to fix invalid login is to do factory reset. Did that. Well still cannot login.
 
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Got a hold of a laptop. I connected to the modem. To see if it might be my motherboard. Nope still 23.5 Mbps down load. Tomorrow will fun. It is Spectrum.

Do any of you know what this means -

Acquire Downstream Channel555000000 HzLocked

 
Arris SB6183 supports up to 686 Mbps. $69 on Amazon. If budget is a concern you could go that route.
That's an insane price for that--I can usually find that for $25-30 shipped used.
 
It's up to you re: SB8200 vs SB6183 ...
SB8200 is overkill and expensive but more future proof. SB6183 is not expensive and will handle your speeds fine but will age out quicker.
That 'future proof' line was touted when the 8200 was released because it would someday supposedly be able to do 2Gbs. Well, that never happened, and and now that the 2.5Gbs modems are here, it never will. Future proofing is a myth--get what you need today and upgrade to what you need tommorrow, tomorrow--the tech changes too fast to worry about futureproofing anymore.
 
As I already said I already order the Arris SB8200 modem. So the choice has already been made.

Off topic a little. I saw a ASUS router gaming. It cost $700.00. Nuts.
Yep, expecially nuts when that same money invested into a small business/enterprise setup would run circles around it.
 
With all the trouble you are having I would just ask them to send you one of their gateways and pay the extra $10 or so a month. Then you never have to worry about it being your problem again and you get a modem \ router that support your speeds.
This is a good way to get them to properly service you too. Get their equipment, show the problem still exists and they have no choice but to fix it. Once that's done, swap back over to your own equipment. PITA, but less of a pita than dealing with bad service or switching providers.
 
Thank you. Their modems are free but it you notice I have a trust issue with these crooked companies. One thing about their modems there the size of a cigarette pack. But don't trust that either.
If it's spectrum and modem only, you really can't go wrong. I've got 2 different sites that are on spectrum (one business and one consumer) and we use their modems and then have our own equipment behind it. Works very well and when it doesn't, there's no finger pointing.

And from a security perspective, your router behind the modem is pretty much impervious to anything they're doing since they're just handing your router an IP address and then sending all the traffic for your IP to your router, so there's nothing they could be doing at the modem level. Now, they do F with dns lookups, so I just use Canada's national dns servers that have that country's cybersecurity behind it. And it's free and works pretty well.
 
They may be pushing the wrong configuration file to your modem. Hopefully the tech can figure it out.
This is my thinking--seen it before with another isp. They also blamed the modem even though it was theirs. Their 'upgrade' didn't help so I got the old ones because they had better blinkenlights.
 
Still stuck with 23.5 Mbps. They checked and said that the signal from the pole to my house normal. I never got to see the meter. If they come in your house they charge ALOT! So I told him that I would replace my cable from my modem to their box. They have a 10 foot cable coming out of their box. That they didn't check it. So I got a brand new Coaxial cable and replaced it. Still the same problem. I checked the drivers for the lan ports. There is 2 - intel and realtek. Both are up to date. My next move it I am getting a meter to verify their signal and that 10 ft cable they did not check. All I have been doing is research.
 
Still stuck with 23.5 Mbps. They checked and said that the signal from the pole to my house normal. I never got to see the meter. If they come in your house they charge ALOT! So I told him that I would replace my cable from my modem to their box. They have a 10 foot cable coming out of their box. That they didn't check it. So I got a brand new Coaxial cable and replaced it. Still the same problem. I checked the drivers for the lan ports. There is 2 - intel and realtek. Both are up to date. My next move it I am getting a meter to verify their signal and that 10 ft cable they did not check. All I have been doing is research.
Have them re-provision your modem and verify you're receiving the proper config file for 300 Mbps service. It that still doesn't work, escalate the problem to a Supervisor. This usually gets people moving. They should be able to fix this easily. This is simple stuff.
 
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Have them re-provision your modem and verify you're receiving the proper config file for 300 Mbps service. It that still doesn't work, escalate the problem to a Supervisor. This usually gets people moving. They should be able to fix this easily. This is simple stuff.
Yep. I'd move to their modem and then call it in versus checking anything. Let them mess with it all, and you simply wait until they fix it before swapping back to your own modem again. Oh, and be sure to ask for credits for the months of service where you weren't getting your speeds once they fix it.
 
Have them re-provision your modem and verify you're receiving the proper config file for 300 Mbps service. It that still doesn't work, escalate the problem to a Supervisor. This usually gets people moving. They should be able to fix this easily. This is simple stuff.
Thank you. I called them they did it. All fixed 300 Mbps.. Thing is I had ask them before if it was my plan and they said no.
I was still grandfather in. So today they switch my plan to 300 Mbps at $74.99 a month.
 
Thank you. I called them they did it. All fixed 300 Mbps.. Thing is I had ask them before if it was my plan and they said no.
I was still grandfather in. So today they switch my plan to 300 Mbps at $74.99 a month.
So now you can try your old modem and I bet it will work too and you can return the new one.
 
I keep checking and I am getting 365 Mbps. So I'm keeping the new one. Cannot take the money with me when I die!
 
I keep checking and I am getting 365 Mbps. So I'm keeping the new one. Cannot take the money with me when I die!
They will all spike like that for about 5 seconds (my 800 spikes to nearly 1Gb). Check using dslreports.com/speedtest and you'll see it settle down.
 
DLS does not work. Cannot get past the ping! I ttried of FireFox, Chrome and Bing. Doesn't work. And got warning from all 3 browser of security problems.
 
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DLS does not work. Cannot get past the ping! I ttried of FireFox, Chrome and Bing. Doesn't work. And got warning from all 3 browser of security problems.
Usually some sort of anti-virus or OS interfereance. Just boot up a linux live os and test there. (y)
 
Thanks, but no anti virus program. And I never used linux. I'm fine. Just don't trust it. If I get 3 warnings I stay away!
 
Thanks, but no anti virus program. And I never used linux. I'm fine. Just don't trust it. If I get 3 warnings I stay away!
It's been a while since I used it and just tried it on 3x different browsers and 2x different OS's with an error that it can't reach the server. Seems like they broke it somehow. The other one I use is fast.com, but it's not always right, even though it almost always 'just works'.
 
Have another problem. Everything works. Put a new wifi router in. But now same name and password on new router. But my laptop does not see the router. Anyone know why? I don't understand why it cannot see it.
 
Have another problem. Everything works. Put a new wifi router in. But now same name and password on new router. But my laptop does not see the router. Anyone know why? I don't understand why it cannot see it.
Check your laptops wifi standard and the new router's supported ones and configured ones. My guess is that they are mismatched--hence why they can't see each other.
 
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