windows 10 admin account help

antok86

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Feb 26, 2006
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so i have a dell g5 laptop. my main user account is set to be administrator. it will not run the dell power manager or dell update software. but if i create an additional account that is also set to admin the software works. on the main account that the software wont load i have uninstalled and reinstalled and still nothing. i just get the splash screen but nothing loads. i prefer to try to find out what might be causing this than to reconfigure a whole new admin login.
i looked in the user groups and i dont see anything out of the ordinary. is there any other permission or policy locations ??

TIA
 
Sounds like you have user profile corruption. I would just move everything over to the new account, delete the old account and enjoy.
 
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Sounds like you have user profile corruption. I would just move everything over to the new account, delete the old account and enjoy.
ahh.yea thats my last resort...i just dont wanna reconfigure a new account...lol
 
Don't take this the wrong way but are you running the installer as admin? (Hold shift and right click)
 
try changing the account to standard and back to admin. see if that resets whatever is causing it.
 
try changing the account to standard and back to admin. see if that resets whatever is causing it.
i have tried also no changes. but when i created a new login and configured it it wouldnt load again...so i logged back into the original account then all of sudden its working now...so weird
 
i have tried also no changes. but when i created a new login and configured it it wouldnt load again...so i logged back into the original account then all of sudden its working now...so weird

Sounds almost like a hardware issue to me.
 
Not a clue...i usually use afterburner to display temps in the task bar.....and when its running non of my dell apps work just splash screen and nothi g loads....its very odd
they(programs) dont like its trying to access their files. ive had games that refuse to run with ab/rtss enabled.
 
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