Four days after launch, AMD's Radeon VII is still not widely available

fightingfi

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It's now been several days since AMD launched its Radeon VII graphics card to retail, and while it's too early to conclude there are supply problems, the lack of availability so far runs counter to what AMD was saying prior to the launch.

The Radeon VII represents the first consumer graphics card with a 7-nanometer GPU inside, specifically Vega 20. It doesn't quite match Nvidia's GeForce RTX 2080 in most games that we tested, and that's before flipping the switch on real time ray-tracing and DLSS (in the few spots those features are available). However, it gives AMD a competitive gaming solution at the higher end (check out our review for benchmarks and a full analysis), and could find an audience among gamers who don't want an Nvidia card for whatever reason.

That would be the case, anyway, if the Radeon VII was in stock at places like Amazon and Newegg, like we thought it would be. However, at the time of this writing, there is not a single Radeon VII at either vendor that is in stock and ready to ship. We got our hopes up when we saw an "Add to Cart" button on one of the listings (an Asus card), but clicking it returned an message that it is "no longer available due to availability/stock insufficiency."

What gives? It's hard to tell because it's only been four days. However, the lack of availability runs counter to what AMD said after it announced the Radeon VII in January.

"While we don't report on production numbers externally, we will have product available via AIB [add-in-board] partners and AMD.com at launch of February 7, and we expect Radeon VII supply to meet demand from gamers," AMD said in a statement at the time.

Well, February 7 has come and gone and we're not seeing any stock. We reached out to AMD for comment and were told it is working with retail partners to restock their shelves.

"We are excited to see the overwhelmingly positive reaction to AMD Radeon VII. The demand for Radeon VII during the first day of launch is strong, and we are working with our partners to restock throughout the next few days via e-tail, AIB partners and AMD.com. Ongoing supply for the Radeon VII is expected to arrive on a weekly basis to meet demand," AMD said in a statement.

AMD's comment suggests that there was some initial stock, which quickly sold out. That's probably true. What isn't known, however, and what AMD isn't commenting on, is exactly how many Radeon VII cards were sold.

We also don't know if there are actual supply issues, or if AMD is taking a cautious approach to its initial Radeon VII roll out so that it's not left with unsold inventory. After all, this is a $699 card. As Steam's hardware and software survey indicates, most gamers opt for more affordable GPUs—the top three cards among Steam users are the GeForce GTX 1060, GeForce GTX 1050 Ti, and GeForce GTX 1050.

In any event, if you're after a Radeon VII card, keep mashing that refresh button over the next few days and weeks.
 
AMD.com - Lets you check out a card. You guys need to go find something else to complain about... lol. This happened to the RTX cards too. Its the nature of the beast.


upload_2019-2-11_15-54-1.png
 
It's now been several days since AMD launched its Radeon VII graphics card to retail, and while it's too early to conclude there are supply problems, the lack of availability so far runs counter to what AMD was saying prior to the launch.

The Radeon VII represents the first consumer graphics card with a 7-nanometer GPU inside, specifically Vega 20. It doesn't quite match Nvidia's GeForce RTX 2080 in most games that we tested, and that's before flipping the switch on real time ray-tracing and DLSS (in the few spots those features are available). However, it gives AMD a competitive gaming solution at the higher end (check out our review for benchmarks and a full analysis), and could find an audience among gamers who don't want an Nvidia card for whatever reason.

That would be the case, anyway, if the Radeon VII was in stock at places like Amazon and Newegg, like we thought it would be. However, at the time of this writing, there is not a single Radeon VII at either vendor that is in stock and ready to ship. We got our hopes up when we saw an "Add to Cart" button on one of the listings (an Asus card), but clicking it returned an message that it is "no longer available due to availability/stock insufficiency."

What gives? It's hard to tell because it's only been four days. However, the lack of availability runs counter to what AMD said after it announced the Radeon VII in January.

"While we don't report on production numbers externally, we will have product available via AIB [add-in-board] partners and AMD.com at launch of February 7, and we expect Radeon VII supply to meet demand from gamers," AMD said in a statement at the time.

Well, February 7 has come and gone and we're not seeing any stock. We reached out to AMD for comment and were told it is working with retail partners to restock their shelves.

"We are excited to see the overwhelmingly positive reaction to AMD Radeon VII. The demand for Radeon VII during the first day of launch is strong, and we are working with our partners to restock throughout the next few days via e-tail, AIB partners and AMD.com. Ongoing supply for the Radeon VII is expected to arrive on a weekly basis to meet demand," AMD said in a statement.

AMD's comment suggests that there was some initial stock, which quickly sold out. That's probably true. What isn't known, however, and what AMD isn't commenting on, is exactly how many Radeon VII cards were sold.

We also don't know if there are actual supply issues, or if AMD is taking a cautious approach to its initial Radeon VII roll out so that it's not left with unsold inventory. After all, this is a $699 card. As Steam's hardware and software survey indicates, most gamers opt for more affordable GPUs—the top three cards among Steam users are the GeForce GTX 1060, GeForce GTX 1050 Ti, and GeForce GTX 1050.

In any event, if you're after a Radeon VII card, keep mashing that refresh button over the next few days and weeks.

Holy cow this is a wall of text :)
I saw some of the brands trying to get some supply going saw that one supplier was delivering stock near the weekend. But sadly nothing at $699.
Most of the action is in pre orders.
 
Good luck to those who are able to snag a card.

Now to deal with the supposed lack of UEFI support on the card... [as mentioned over at TPU]
 
I want to see REAL overclocking results and benches. some people overclock, but don't bench (aside from 3Dmark) and I'm thinking "what's the point!?"
 
I went ahead and bought one this afternoon from AMD. Although, I am waiting for the final order details and shipping notice still.

Anyone have any idea how fast/slow AMD is at processing orders? (email said up to 48 hours to process. oof.)
 
Just a forewarning some of us that bought through AMD on launch day are still waiting for AMD to send our cards out. A couple of threads have already started popping up on reddit of people complaining. I'm "supposed" to get my card tomorrow but according to FedEx and some people that have reached out to AMD they haven't even left MN yet.
 

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Just another reason I don't buy at launch.

Manufacturing and logistics is not easy stuff. Organizing 1000's of people, multiple companies, and having everything where it needs to be when it needs to be there is EXTREMELY difficult. Whining that you haven't got your card, or there's not stock at retailers is fair enough I suppose. This shouldn't be surprising though.

Time will tell, but I believe these are chips that were destined for Mining, before crypto bit the dust. This launch is a half baked effort to recoup costs, by selling out chips that would be in the dumpster otherwise. I wouldn't be surprised if they never ever appear in stock anywhere.
 
Just a forewarning some of us that bought through AMD on launch day are still waiting for AMD to send our cards out. A couple of threads have already started popping up on reddit of people complaining. I'm "supposed" to get my card tomorrow but according to FedEx and some people that have reached out to AMD they haven't even left MN yet.

Yeah, mine is still processing at AMD and hasn't shipped yet. Ordered within minutes of becoming available day 1.
 
What a sad time for gamers to be in.
The 1080ti launched March 10, 2017 for $699 msrp.
Here we are 2 years later and the AMD Vega 7 & RTX 2080 have nearly identical performance to the 1080ti and still cost $699.
How many years does it take to get 1080ti performance for less than the $699 it was release at in 2017?
 
Has there been any recent launch where hardware was just readily available from the get-go? I remember waiting for card prices to come down from the stratosphere so I could buy the card in sig for less than the FE prices as that's what every non-FE card was being priced at for a while.
 
While it's commendable they addressed the problem, how was this not addressed before launch?

Because shit happens? Sure it sucks, however it won’t affect most people and the fix is already available.

Though AMD needs to publish an actual fix for the cards instead if people flashing their cards with a BIOS from TechPowerUp...
 
Ahh, mine just shipped a few minutes ago finally. Delivery date has been bumped up to Wednesday though.

Same here. Was getting a little worried there was a problem. I won't install it til the weekend anyways, so an extra day or so is no problem.
 
Has there been any recent launch where hardware was just readily available from the get-go? I remember waiting for card prices to come down from the stratosphere so I could buy the card in sig for less than the FE prices as that's what every non-FE card was being priced at for a while.
I waited for 1 month for my two 2080 Ti cards...
 
Obviously if nVidia has issues with supply, it's because the demand is just too great. But if AMD has issues with supply, it's because the yields are bad.
The demand was so great that nearly every game that has come on the market is now considering ray tracing. Not so much (but you can buy the book if you really want , GO Nvidia), If yields were bad we would have more cards rather then less because the chip is the one that they use for professional market.

The consumer version is not a separate process....
 
Mine is being delivered tomorrow. Not too difficult to find in the UK or EU. One store goes out of stock and they pop up available somewhere else. You can order Gigabyte, Powercolor, or Asrock at present for next day delivery.
 
I just put in an order for one this morning. Here's hoping it's not a fakeout and there are actually cards in stock.
 
I think the reports of 5000 Radeon VII cards was highly exaggerated. It seems readily available on AMD.com and it took a while for Newegg and Amazon to sell out.

Gibbo initially said he had 70 and at the end of the day he sold 200. I doubt he cornered the market on the Radeon VII and the UK likely got atleast 500 to 1000 cards alone.

He's getting a monstrous shipment in march apparently.

5000 on a global scale is absolute nothing and would sell out in seconds and not be restocked so rapidly.

This is another one of those rumors that again help AMD much like the AMD is selling these at a loss rumors.

I bet alot of people bought these cards with the intent to sell but with the card being so readily available on AMD.com, it's pointless right now.

I also believe alot of people bought this immediately in a buy now think later because they thought it would be impossible to get otherwise. It's a few days later and they are still available for purchase along with shipping.
 
Broke down bought from Amd site, Card be here tomorrow.

Bought Samsung NU8000 75" with VVR/Freesync hooked up xbox one x and PC hooked up.

I never was console gamer, its world difference with VVR/FREESYNC, in my eyes. cant wait game on PC on this 75"

Making nice awesome fun games
 
These rumors help the manufacturers out by encouraging people to buy on impulse rather than need. News of scarcity drives demand up. Many people on here wanted to buy the card to flip. Some people on here were on the fence and wanted to buy it if it beat a RTX 2080 but because of the rumored 5000 number, were willing to buy it even before reading reviews. If they knew they could buy one days later, would they still have purchased the card without looking at reviews?

If there were really only 5000, I don't think we could still buy them on AMD.com 5 minutes later let alone 5 days later with shipping noticed being given.

Along with that, what also makes me feel this isn't too limited a release is the number of hardware samples to the press. With really limited releases, the hardware being given out is much lower. It seems with this release, not only do regular mainstream websites have them, but niche ones got one and many of the the smaller international websites seem to have them. In addition, the number of reviews coming from youtubers is really high. Even smaller channels seems to be getting them which is unlikely for a hardware release with only 5000 units. Not only have people with only 20k subscribers gotten one but people with a 1000 subscriber or even less got one as I have linked below.

If this was a limited product with a loss being taken on each card, I don't think they would seed that many.



https://www.youtube.com/user/Back2GamingYT



There is also a monstrous amount of unboxing video's on youtube with purchased retail units. This does not seem like 5000 at all which is mythic-ally low and doesn't even qualify as a paper launch.

Fear Of Missing out.
It is real we seen it many times before with bitcoin, NES classic and so on it is often used tactic now in marketing.
The message that Navi is delayed to October coincidence ?
 
Well, another update for you guys ordering direct from AMD, my card that was ordered on launch day, and didn't actually reach FedEx until Monday night and was scheduled for delivery today is apparently stuck in MN due to weather. No estimated time of arrival at this point.
 
I bought from AMD.com on launch day and got it the next day before noon. I picked up another at Microcenter this weekend... My brother picked one up as well....
 
My card was order at like 6:10 PST on launch morning, and it is still in freaking MN...It is supposed to be here on Friday but I do have my Sapphire cards in hand from NE. I am thinking of selling one of the Sapphire cards, but do not want to hear a bunch of whiining in FS/FT about mark up blah blah when I was the one that got up and was ready to go along with my wifey so that we could get the cards in the first place.

I did not buy to flip, but the lack of GPU blocks (and to a lesser extent, the final death of Xifre, and maybe Mgpu) has ruined my plans of updating my sig rig with 3 of them to replace my VEGAs. My time is valuable, just like everyone else, and the cards are still selling on Ebay for 8~1K.
 
I placed my order from AMD.com on Monday and just got a shipping notice earlier today (arriving at St. Paul, MN). I just checked now and it's departed Fedex St. Paul, MN. so that's pretty fast IMO. My delivery is scheduled for this Friday as well.

if the reason is bad weather - it is what it is - not much we, they or anyone can do about it.
 
I placed my order from AMD.com on Monday and just got a shipping notice earlier today (arriving at St. Paul, MN). I just checked now and it's departed Fedex St. Paul, MN. so that's pretty fast IMO. My delivery is scheduled for this Friday as well.

if the reason is bad weather - it is what it is - not much we, they or anyone can do about it.


I ordered 2 days earlier then you did in the first wave of orders, but I am aware that weather is a SOB. We have been dealing with snow here in an area that never gets snow (avg winter temp is like 45~55F). We have had weeks of 30F day and low 20s night temps and ODOT does not have enough plows dedicated to our areas to even begin to keep the 2 highways in and out of here open. IT's crazy. Walmart and Fred Myer/Costco have had issues getting food trucks in, even with them using chained tires.
 
Seems Newegg was the way to go in terms of shipping out of their warehouses. I had one from 'Egg in my cart on launch day but couldn't decide on whether I needed it or not - Titan Xps still work fine. But by the time I realized dang 16gb is hella sweet and an all AMD rig would just be cool to have, too late - all sold out!

Anyone know what the warranty term is on the direct AMD cards? I saw some of the AIB cards on Newegg had 2 year an some had 3 year warranties.
 
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