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The Wall Street Journal claims that Amazon has fired "several employees" for selling company data to independent merchants. According to Kitguru's interpretation of the report, the workers allegedly sold user email addresses, unbanned accounts, and deleted negative reviews for money, and merchants who bought the company data used it to "manipulate customer perception and target advertisements." The problem is particularly rampant in China and India, and customer support employees in those countries are allegedly getting their access to sensitive data revoked. Fortunately, Amazon is appears to be coming down hard on the practice, as they have with other forms of fraud and abuse that plagued their storefront in the past.
Getting an Amazon seller onto your side is not cheap, as payments were expected to range between $80 and $2,000. On average, bad reviews were often removed in bulks of five for approximately $300 per transactions. "We have zero tolerance for abuse of our systems and if we find bad actors who have engaged in this behaviour, we will take swift action against them, including terminating their selling accounts, deleting reviews, withholding funds, and taking legal action," exclaims an Amazon spokesperson. "We are conducting a thorough investigation of these claims."
Getting an Amazon seller onto your side is not cheap, as payments were expected to range between $80 and $2,000. On average, bad reviews were often removed in bulks of five for approximately $300 per transactions. "We have zero tolerance for abuse of our systems and if we find bad actors who have engaged in this behaviour, we will take swift action against them, including terminating their selling accounts, deleting reviews, withholding funds, and taking legal action," exclaims an Amazon spokesperson. "We are conducting a thorough investigation of these claims."