vega 64 crashes unless in power save preset

d8lock

d8lock

Gawd
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Feb 12, 2012
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684
I'm on my second asus strix vega 64. It shows the same problems as the other. On certain games (Battlefield 1, Mass Effect Andromeda, Madden 19) it will crash within 10 minutes of playing. The only "solution" to this seems to be send the card back again. Is there something I'm missing with this card? When it runs, it works great.

ryzen2700x
gigabyte x470 wireless 7
gskill3200 32gb
evga g2 1000w psu
 
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It seems to be the power limit. Right now I've gotten it to -15 and it's still stable. New card (second new card) stock settings, looks like highest temp was 71c. I've updated the bios and that doesn't seem to have helped. Both bios' on the card appear to be the same. As was the other card I sent back.
 
Memory temps look like they stay right around 75c. I have it at -5 and still stable. Core clock is boosting to 1440s (frequency in wattmanis still on dynamic stock). Memory, also stock, stays pegged at 945 in game. This is also the second system this card has been in . Other intel 3770k this one ryzen 2700x.

edit: looks like -2 is the highest i can put the power limit.
 
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I don't think it is. I had two 580s before this, then a fury before that. I did notice the VR SOC temp was insanely high. 91c when in heavy load.
 
Did they actually send you back a different card? You DID write down the S/N and take a pic of the magic sticker, eh?

You have the power cable/s plugged into card? Are you using the correct ones?
 
DrLobotomy said:
Did they actually send you back a different card? You DID write down the S/N and take a pic of the magic sticker, eh?

You have the power cable/s plugged into card? Are you using the correct ones?
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Two different cards. From different stores. And yes, the psu cables are the separate ones, not daisy chained.
 
The chances of that are pretty damn slim.

Try a diff PSU or a different slot on the motherboard if you have it.
 
The power supply is the only component which I haven't swapped out... sigh. I really hope that's not it. Will try and report back.
 
DrLobotomy said:
The chances of that are pretty damn slim.

Try a diff PSU or a different slot on the motherboard if you have it.
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As of now, it appears it was a bad power cable to the PSU. So far stable on 0 power limit. I was this close to putting an old tx850 with a loud fan in. Whew. Maybe now I can finally oc this beast.

trick0502 said:
You need to make sure the pcie power cables go to different rails.
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I assume it is. Using separate ports off the PSU.
 
It was the power cable. That's crazy. I think I've only run across a bad power cable one other time. All my problems were from that! Such a huge relief.
 
DrLobotomy said:
Call the place you took back the card and tellem its prolly ok.
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The first place (amazon) sent it without a shipping box. It came in the retail Asus box. So I was going to send that back even if it did work.
 
d8lock said:
Two different cards. From different stores. And yes, the psu cables are the separate ones, not daisy chained.
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Daisy chained PCIe cables shouldn't matter for a stock card.

I have a blower Vega 64 Limited, and can undervolt/downclock to 1.075V, 1552 Core, +50% power limit.
 
dexvx said:
Daisy chained PCIe cables shouldn't matter for a stock card.

I have a blower Vega 64 Limited, and can undervolt/downclock to 1.075V, 1552 Core, +50% power limit.
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I've read a lot of people having problems by doing that. I didn't ever hook mine up that way so wouldn't know.
 
Problem seems to be back. Though not as frequent. Went ahead and ordered a new psu.
What's weird is that it will crash a game. Then I can immediately restart said game, and it will run fine for hours. I've mainly been testing this with Andromeda. Vampyr crashes after 10 minutes every time.
 
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d8lock said:
Problem seems to be back. Though not as frequent. Went ahead and ordered a new psu.
What's weird is that it will crash a game. Then I can immediately restart said game, and it will run fine for hours. I've mainly been testing this with Andromeda. Vampyr crashes after 10 minutes every time.
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AMD at times releases certain drivers that have issues with some cards and you get the issues very close to what your getting......try a much older driver like a 17.7 version just to rule out some kind of software bug thats effecting just those cards. Seems like it was about a year ago i went thru several driver releases that just didnt agree with my card or anyone else with the exact same cards

i think some of the drivers get the gpu voltage all messed up on certain models
 
A friend of mine had a similar issue. Turns out some PSU's have overly sensitive overcurrent protection and some Vega operations trip them.
 
KazeoHin said:
A friend of mine had a similar issue. Turns out some PSU's have overly sensitive overcurrent protection and some Vega operations trip them.
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Is it me or is 71C on the memory chips seem high? Could it be the chip packaging issue seen with different manufacturers of HBM2? The heatsink wasn't sitting flush against some mfg's versions because the chip package was thinner.
 
KazeoHin said:
A friend of mine had a similar issue. Turns out some PSU's have overly sensitive overcurrent protection and some Vega operations trip them.
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If that's true, then avoid the psu I've got. It can run stress tests for hours yet crashes on games. The newest drivers have made the system completely crash now, instead of the device removed error. I sure hope the power supply arriving tomorrow ends all this madness.
 
So far the Seasonic psu seems to be holding up. Haven't done any major testing yet, but it hasn't crashed. I wonder if it would be a good idea to start a list of problematic psu's with vega 64, or just this particular asus model.
 
d8lock said:
So far the Seasonic psu seems to be holding up. Haven't done any major testing yet, but it hasn't crashed. I wonder if it would be a good idea to start a list of problematic psu's with vega 64, or just this particular asus model.
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As power supplies get older they get both nosier and their total power output drops. Sometimes by as much as 20% or more.

If you ever view Kyles articles on testing older PSU's after the 10 year mark you will see how drastically they change. Even a few years can make a marked difference if you consistently run it near the edge (heat death) or not at all (Cap depolarization)
 
DigitalGriffin said:
As power supplies get older they get both nosier and their total power output drops. Sometimes by as much as 20% or more.

If you ever view Kyles articles on testing older PSU's after the 10 year mark you will see how drastically they change. Even a few years can make a marked difference if you consistently run it near the edge (heat death) or not at all (Cap depolarization)
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Not disagreeing with you, but the evga psu is less than two years old. G2 1000w. Not an entry level psu either. It also runs every other card perfectly fine. Only this vega causes issues.
 
Crashed again. I'm now pretty sure this is all caused from driver issues. Going back to 18.5.1 to see if it's stable there.
 
d8lock said:
Crashed again. I'm now pretty sure this is all caused from driver issues. Going back to 18.5.1 to see if it's stable there.
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I would compare your mem chip temps to what the review sites are saying.

Are you running standard bus speed?
 
DigitalGriffin said:
I would compare your mem chip temps to what the review sites are saying.

Are you running standard bus speed?
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Yeah I didn't change any bus settings. I did however have it running on the turbo preset in wattman. After putting 18.5.1 on I can just end the application that crashes instead of an unresponsive system with black screen. Going to keep it on balanced until I figure this out. On the bright side, I have a backup power supply now.
 
d8lock said:
Yeah I didn't change any bus settings. I did however have it running on the turbo preset in wattman. After putting 18.5.1 on I can just end the application that crashes instead of an unresponsive system with black screen. Going to keep it on balanced until I figure this out. On the bright side, I have a backup power supply now.
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Do you have more than 1 PCIe 16 slot?
 
d8lock said:
Yeah, this is the motherboard I'm using. And yes, I have tried running it in a different slot. I'm thinking it's software related.
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I can guarantee it's software glitch just as mine had for a few months....they sorted it out eventually but I had to stay on older drivers that didn't have the glitch with my cards firmware....if we only had 1 version of Vegas this couldn't happen
 
primetime said:
I can guarantee it's software glitch just as mine had for a few months....they sorted it out eventually but I had to stay on older drivers that didn't have the glitch with my cards firmware....if we only had 1 version of Vegas this couldn't happen
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Which drivers are you on? 18.5.1 I think is the furthest back I've gone.
 
d8lock said:
Which drivers are you on? 18.5.1 I think is the furthest back I've gone.
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im running latest since they work fine FOR ME.....but you gotta do the leg work yourself...do some searches online and at least try a known good driver for your card.......learn how to use afterburner osd's and check out the gpu voltage on one driver versus another......when i was having issues i finely bothered to see what was going on and low and behold the dam driver was super under volting my card....go figure it was crashing
 
primetime said:
im running latest since they work fine FOR ME.....but you gotta do the leg work yourself...do some searches online and at least try a known good driver for your card.......learn how to use afterburner osd's and check out the gpu voltage on one driver versus another......when i was having issues i finely bothered to see what was going on and low and behold the dam driver was super under volting my card....go figure it was crashing
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I haven't been using afterburner on this card since it had all wrong readings on my 580s. Maybe I'll go back to it. At least I can now put the computer back together. 18.5.1 so far is the best, but it's also the oldest I've tried. Glad to hear I'm not the only one that's dealt with this.
 
primetime said:
im running latest since they work fine FOR ME.....but you gotta do the leg work yourself...do some searches online and at least try a known good driver for your card.......learn how to use afterburner osd's and check out the gpu voltage on one driver versus another......when i was having issues i finely bothered to see what was going on and low and behold the dam driver was super under volting my card....go figure it was crashing
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I'd be willing to bet $100 the "driver" itself was not undervolting your GPU. You most likely had old/corrupted PowerPlay tables in the registry that were playing havoc with your particular card.

As far as the "if we only had 1 version of VEGA we would not be having this issue" I am sure what you are referring too unless you mean the fact that different vendors were used to pack the GPU die and HBM stack?
 
ccityinstaller said:
I'd be willing to bet $100 the "driver" itself was not undervolting your GPU. You most likely had old/corrupted PowerPlay tables in the registry that were playing havoc with your particular card.

As far as the "if we only had 1 version of VEGA we would not be having this issue" I am sure what you are referring too unless you mean the fact that different vendors were used to pack the GPU die and HBM stack?
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as in different cards like xfx and or asus uses different firmware possibility....unless they got away from doing such things with vegas....the rx580s/480s certainly did....and no it wasnt power play on my pc alone.....pretty much everyone with xfx 580s (or the same models) were Crashing with the exact same drivers...like i said it was easy to see with afterburner what was happening (when i bothered to check)
 
Crashes on 17.10 drivers too. The best I can make it is so that it crashes the game within 5 min, then after opening it back up it works fine. Not an acceptable solution for me, so I will be sending this back and using a 1080 ti.
 
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Thanks to newegg's replacement only policy for this item, I guess I won't be switching. Sure hope I get a card that's not a turd. Third time's the charm.
 
d8lock said:
Crashes on 17.10 drivers too. Debating on sending it back and using the 1080 ti instead.
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id say you should be able to get a different card that works....cause that rules out faulty drivers as well.....i would try a FRESH/NEW install of windows just to be 100% sure its a hardware issue....but otherwise not much else you can do
d8lock said:
Thanks to newegg's replacement only policy for this item, I guess I won't be switching. Sure hope I get a card that's not a turd. Third time's the charm.
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Well you could sell the RMA as unopened/new....it's an option at least....if you open it and it's still faulty...well then you should tell any buyer what's up....I'm guessing you already was checking for newer firmware?
 
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