Those of you with Ubiquiti - Are you as frustrated as I am?

From what you are saying it looks like your problem may be with the Modem/ISP side of things.
 
I thought the same but rebooting the modem didn't help. I had to reboot the ER.
 
Yes. You just jogged my memory.

There's a known issue where the ER will not update it's DHCP address until the lease time has expired or you restart the Router. There's a dependency on DNS that's also contributing to this issue.
 
It was odd, it didn't show an ip address at all. I did a renew and nothing.

These are the kinds of things I am talking about though. Something that has been around since the dawn of DHCP should not be a problem still. :)
 
catogtp said:
It was odd, it didn't show an ip address at all. I did a renew and nothing.

These are the kinds of things I am talking about though. Something that has been around since the dawn of DHCP should not be a problem still. :)
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I believe this is a newer issue, new since firmware 1.9.x That's 1 reason my ER-PoE was running 1.8.5. Supposedly there's a hotfix 4 in alpha for 1.9.7, but they want to hold on to it for 1.9.10 or 1.9.11.

You may be able to downgrade to 1.8.5 and retest, but please make certain you backup your configuration first.
 
I would probably just try to factory default the device and rerun that initial wizard to setup 1 WAN and 1 LAN port. I can't tell from your diagram, but ideally I would just plug anything that is on the 192.168.10.x network into one of those 8 port switches and then plug the uplink from that switch into a single port on your ER. Your APs should continue to work even without the cloudkey, so I'd just leave that out of the mix for now. That would be the simplest out of the box setup you can do, and you can verify if that gets you a stable configuration or not. If you have just the basics going and you're still losing your WAN IP, then it's possible your ER just happens to be defective. If everything stays working like that, then there might just be some configuration gremlins lurking somewhere.

Do what Mackintire said, backup your current config, then you can factory reset it and flash it with a know good firmware, then do what I said and set it up in the most simple configuration possible. Once you know that the issues are gone then you can turn back on the other features.
 
Mackintire said:
I believe this is a newer issue, new since firmware 1.9.x That's 1 reason my ER-PoE was running 1.8.5. Supposedly there's a hotfix 4 in alpha for 1.9.7, but they want to hold on to it for 1.9.10 or 1.9.11.

You may be able to downgrade to 1.8.5 and retest, but please make certain you backup your configuration first.
Click to expand...

I can live with rebooting it for now. I've been on 1.9.1 since having the setup and it's happened twice now.

bman212121 said:
I would probably just try to factory default the device and rerun that initial wizard to setup 1 WAN and 1 LAN port. I can't tell from your diagram, but ideally I would just plug anything that is on the 192.168.10.x network into one of those 8 port switches and then plug the uplink from that switch into a single port on your ER. Your APs should continue to work even without the cloudkey, so I'd just leave that out of the mix for now. That would be the simplest out of the box setup you can do, and you can verify if that gets you a stable configuration or not. If you have just the basics going and you're still losing your WAN IP, then it's possible your ER just happens to be defective. If everything stays working like that, then there might just be some configuration gremlins lurking somewhere.
Click to expand...

At this point things are stable outside of one final issue which you can see above is a firmware bug introduced in the 1.9.x firmware. My setup works exactly how it should aside from that.
 
If you have it sorted then yea I wouldn't mess with it. Hopefully once you're on a stable firmware everything just works like it does for the rest of us.
 
I use 3 UAP's (green light) powered by an Edgerouter™ in plain ol' switch mode behind an Untangle™ box. I run the controller software on my FreeNAS® box inside a jail. It's been frustration free from day one. Great coverage/connectivity for our phones, tablets, daughters computer ..etc ..
 
Controller software on a FreeNAS jail... why didn't I think of that, ::smacks forehead::. Whelp, guess I'll be up for a bit longer tonight, lol.

Managed to snag a C2758 pfsense 1u box on the cheap, so I think the ER-L is heading for retirement after 3 solid years.
 
ThreeDee said:
I use 3 UAP's (green light) powered by an Edgerouter™ in plain ol' switch mode behind an Untangle™ box. I run the controller software on my FreeNAS® box inside a jail. It's been frustration free from day one. Great coverage/connectivity for our phones, tablets, daughters computer ..etc ..
Click to expand...

Those are the older APs are they not?

Also, running an edgerouter in switch mode isn't quite the same since you are bypassing 95% of the features of the device that have been problematic for me :p
 
catogtp said:
Those are the older APs are they not?

Also, running an edgerouter in switch mode isn't quite the same since you are bypassing 95% of the features of the device that have been problematic for me :p
Click to expand...

yes ...and yes. I thought about ditching my little untangle box and just running the Edgerouter though ..

easy walk through to install controller software in a jail on FreeNAS
https://forums.freenas.org/index.php?resources/installing-ubiquiti-unifi-controller-in-a-jail.55/
 
Once I figured out that using all 4 ports as a switch was causing my CPU and heat issues it's been pretty stable outside of the one lingering issue with dhcp on the WAN interface.

I still want to get a small cooling fan to stick over it as it still runs hotter than I would like it to.
 
I unplugged my Untangle box and reconfigured my Edgerouter to run the show .. I'll report back if it misbehaves. GRC.com gave me all green, yay! :shy:
 
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