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A KIA dealership in Canada may have broken the law when it used a GPS device to disable the car of a client who was refusing to pay an extra $200 fee: when the car was bought outright after being leased, the dealership told the owner, Daniel Lallier, that he would have to pay an additional $200 to remove a GPS tracker that had been installed on the car. After Lallier refused, a mechanic notified him by text message that his car was being remotely disabled until the dealership recovered the device and fee.
"I went outside and tested my car, and it wouldn't work at all. It wouldn't start period, and I got angry," Lallier said. He said the text message was the only notice he received from the dealership that his car would be deactivated. Lallier had just started a new job and needed the car to get to work. "I let my mom deal with it because I would have blown a head gasket." His mother was able to reach an agreement with the dealership. Lallier said a salesperson reactivated the car with his smartphone.
"I went outside and tested my car, and it wouldn't work at all. It wouldn't start period, and I got angry," Lallier said. He said the text message was the only notice he received from the dealership that his car would be deactivated. Lallier had just started a new job and needed the car to get to work. "I let my mom deal with it because I would have blown a head gasket." His mother was able to reach an agreement with the dealership. Lallier said a salesperson reactivated the car with his smartphone.
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