trasixes
Gawd
- Joined
- Feb 18, 2010
- Messages
- 896
I posting this here so that maybe I can get feedback from anyone that has gone through the same thing.
Here's the story. About a week ago, I logged into Paypal, and account is limited, and they are requesting proof of address, and photo ID. I'm pretty shocked, as I haven't had many transactions in recent months, and even then only small amounts. I provide the requested information, and then the next day I receive an email stating my appeal was denied, and they have decided to close my account.
At this point I'm pissed, but I keep calm, and call Paypal. To make a long story short, the best I could get out of 4 calls is that there was suspicious activity involving my bank, and my Paypal account. Each time I was told the account is being closed, and there is no way to reverse this.
In the calls, I made it a point to note the following, to no avail.
- A call to my bank verified there has been no suspicious activity with my bank account.
- The address on the account has not changed in over 3 years.
- All logins to Paypal have been from IP addresses in the same region.
- I haven't sent or received large payments.
- I have not had any disputes at all for any transaction.
- I do use the account regularly.
So Paypal won't give any specific details, nor do they show any willingness to resolve the matter in any way except closing my account. Thankfully, my Paypal balance is only about $10 at the moment.
I've had my account for 7-8 years, and never had a problem at all. Has anyone else had this experience?
Note: Mods, if this is the wrong place to post this, I apologize. It seemed like the most relevant place.
Here's the story. About a week ago, I logged into Paypal, and account is limited, and they are requesting proof of address, and photo ID. I'm pretty shocked, as I haven't had many transactions in recent months, and even then only small amounts. I provide the requested information, and then the next day I receive an email stating my appeal was denied, and they have decided to close my account.
At this point I'm pissed, but I keep calm, and call Paypal. To make a long story short, the best I could get out of 4 calls is that there was suspicious activity involving my bank, and my Paypal account. Each time I was told the account is being closed, and there is no way to reverse this.
In the calls, I made it a point to note the following, to no avail.
- A call to my bank verified there has been no suspicious activity with my bank account.
- The address on the account has not changed in over 3 years.
- All logins to Paypal have been from IP addresses in the same region.
- I haven't sent or received large payments.
- I have not had any disputes at all for any transaction.
- I do use the account regularly.
So Paypal won't give any specific details, nor do they show any willingness to resolve the matter in any way except closing my account. Thankfully, my Paypal balance is only about $10 at the moment.
I've had my account for 7-8 years, and never had a problem at all. Has anyone else had this experience?
Note: Mods, if this is the wrong place to post this, I apologize. It seemed like the most relevant place.