Why Apple Fans Are Really Coming To Hate Apple Software

[HardOCP News]

The Los Angeles Times explains why Apple fans are starting to hate Apple software. Are things really as bad as this article makes it sound? I don't use Apple products, so I wouldn't know.

The last few weeks have seen an explosion of discontent with the quality of the core apps of Apple's iPhones, iPads and Mac computers -- not only its OS X and iOS operating systems, but programs and services such as iTunes, Music, iCloud and Photos. Not only do the programs work poorly for many users, but they don't link Apple devices together as reliably as they should. These complaints aren't coming merely from users but several widely followed tech commentators who used to fit reliably in the category of Apple fans.

 

[Ur_Mom]

I hate iTunes. I want a drag and drop interface for my iPad. I have several iDevices in my home. Wife and both kids have iPhones, 4 iPads in the house, a few iPods... They want me to put music on there. But, I have a huge library. So, I have to have separate folders for each device and sync with that folder. It's dumb. Just let me drag and drop. Like Android and Windows Phone. So easy.

iOS on those devices are fine. Not excellent, but fine.

 

[Ehren8879]

I guess there isn't a suitable "Steve" at the helm cracking the whip.

 

[NeoNemesis]

I hate how much slower my iPad 3 gets every time I update to the lowest version of iOS...

That alone is enough for me to never buy another Apple product.

 

[Sonicks]

I've not had a single issue in recent memory with any of the Apple ID related services. All three of my Apply devices, two iOS and one OS X, seamlessly update where applicable when a change is made on any other device. I can't speak to Apple Music but my iTunes Match account never had any syncing problems either.

I do have a problem, however, with the forced the OS updates...I can't even update Safari unless I get El Capitan and that's not a great option for me since my 2011 MacBook doesn't run it anywhere as smoothly as it ran Mountain Lion. I specifically downgraded to Mountain Lion this weekend just to enjoy how speedy my MacBook really is. They are GREAT out of the box machines but a couple of OS updates later and it begins to show its age too quickly.

I guess forced OS updates are where the industry is heading though.

 

[nutzo]

I hate iTunes. I want a drag and drop interface for my iPad. I have several iDevices in my home. Wife and both kids have iPhones, 4 iPads in the house, a few iPods... They want me to put music on there. But, I have a huge library. So, I have to have separate folders for each device and sync with that folder. It's dumb. Just let me drag and drop. Like Android and Windows Phone. So easy.

But I though Apple products just work!

Actually I consider iTunes Malware.
If someone at work is having odd problems with their laptop, and I can't find any other cause, I'll remove iTunes and any there Apple software. Usually fixes the problem. Wish I had the power to outlaw it.

I hate how much slower my iPad 3 gets every time I update to the lowest version of iOS...
That alone is enough for me to never buy another Apple product.

I recently upgraded my old Samsung S3 to Android 5.1. Had to root it and install a public build since T-Mobile and Google didn't feel the S3 was worthy enough.
Runs better/faster than it did on 4.3. Shame there wasn't an official update. Might even update it to 6.0 once my Note 4 is officially upgraded.

 

[nutzo]

I do have a problem, however, with the forced the OS updates...I can't even update Safari unless I get El Capitan and that's not a great option for me since my 2011 MacBook doesn't run it anywhere as smoothly as it ran Mountain Lion. I specifically downgraded to Mountain Lion this weekend just to enjoy how speedy my MacBook really is. They are GREAT out of the box machines but a couple of OS updates later and it begins to show its age too quickly.

I guess forced OS updates are where the industry is heading though.

Not every OS gets slower with newer versions.
I've upgraded a few older laptops to Windows 10, and they run noticeably better than they did under Windows 7 (which was a huge improvement over the Windows Vista they shipped with).
Boot time are much better, and most apps to load faster.

 

[evilsofa]

If we did a poll here of "Which do you hate worse: Windows 10 or Mac OS X?", I do wonder which one would score higher. The bog-standard Apple hatred here is rather dull compared to the spit-flecked rage one encounters upon the mere mention of the word "telemetry".

 

[Zarathustra[H]]

I recently added two side monitors (old Dell 1704PV's) to my Fiance's late 2013 27" iMac using MiniDP to DVI connectors, and it has been a disconcerting experience.

While the standard setup seems to work quite well, attaching side monitors seems to have exposes plenty of bugs in OS X, including the dock popping around, monitors randomly dropping out and needing to be unplugged and replugged in order to work again, the mouse randomly getting stuck on a monitor, the monitor arrangement randomly changing, etc. etc.

I certainly believe this. Apple seems to validate the most common configurations pretty well, but deviate from the norm at all, and they don't seem to challenge corner cases very well.

 

[pgwalsh]

iTunes and Photo's have become annoying and a pain in the ass to use. Apple is regressing and quality control is awful. They don't seem to listen to customers and just tell usb that this is what we need and we'll love it if we just give it a shot. Well my wife and I have given it a shot and hate it. Apple's sucking in this department.

 

[Ur_Mom]

If we did a poll here of "Which do you hate worse: Windows 10 or Mac OS X?", I do wonder which one would score higher. The bog-standard Apple hatred here is rather dull compared to the spit-flecked rage one encounters upon the mere mention of the word "telemetry".

I don't hate either. I really love Windows 10.

OS X, I have very little to say about it. I don't have a lot of experience with it. It doesn't fit my needs. When I used it, I used the terminal, Safari and then tried to play around with other stuff. I'm stuck in Windows apps and usage. Nothing against OSX at all. Just not something I can really use day to day. Stable, fast, and it does work well. No hate, just not a lot of use in my situation.

 

[Kelby]

This is true. The hardware on Apple products becomes outdated and runs poorly with the continual updating of the operating system. This is my experience long before the hardware fails.

 

[pgwalsh]

Oh and Apple's fixation on making everything thinner is annoying. Stop making desktops in the shape of a trashcan and allow us to turn it into a raid without buying 3rd party hardware. Make the Mac Mini upgradable and no one needs a super thin iMac, it doesn't make any sense, so give us are superdrive back.

 

[rat]

I guess there isn't a suitable "Steve" at the helm cracking the whip.

Apple's software was utter garbage even when Steve was alive and before he had to bribe a state to give him a pointless transplant.

 

[Exavior]

I hate how much slower my iPad 3 gets every time I update to the lowest version of iOS...

That alone is enough for me to never buy another Apple product.

I have heard this many times. every new OS slows down older devices making them more and more unusable. However I don't know how much of that is that the OS just requires more resources and it can't keep up vs them actually bricking old systems.

That said I have heard of people having more and more trouble with build in program in OS X over the past 3 releases at the very least.

 

[cbutters]

Windows 10 runs Windows 7 era devices better than Windows 7 did. my ipad mini can barely open keynote anymore and it was made in 2014.

iCloud is the absolute bane of my existence, I have to try to keep presentations synced for sales people across 5 devices, and it is an utter nightmare..

Want to force a sync to get everything on the device? Sorry no button for doing that, you just have to sit around like a jackass and wait for the "magic" to happen.

Still Not working after sitting around for 20 minutes twiddling your thumbs? Force kill keynote and open it again and wait another 10 minutes.

Still not working? Reboot the ipad and wait another 20 minutes to see if it now feels like syncing.

90% of the problems I have with apple are the lack of user controls. just give me a GD refresh button to pull down the files that I already put on icloud hours ago!


Airplay is an absolute mess. No rhyme or reason to when it will work and when it won't. you can even turn your lockscreen to never time out in an attempt to not have the airplay presentation close out, but still in the middle of a presentation, airplay will disconnect if the presenter doesn't do something with the screen in a certain amount of time. (If anyone knows how to fix this, please do chime in.)

 

[westrock2000]

I hate iTunes. I want a drag and drop interface for my iPad. I have several iDevices in my home. Wife and both kids have iPhones, 4 iPads in the house, a few iPods... They want me to put music on there. But, I have a huge library. So, I have to have separate folders for each device and sync with that folder. It's dumb. Just let me drag and drop. Like Android and Windows Phone. So easy.

iOS on those devices are fine. Not excellent, but fine.

You can "drag and drop". Just make a standard Playlist and sync that playlist to all your devices. Then "drag and drop" into the playlist.....then any time any device that uses that playlist is connected, it will be synced with what ever is in that playlist. Don't want a certain song in there anymore? Remove from the playlist and it gets updated across all your devices.

It really is a wonderful setup if you learn how to use it.

The playlist solution solves many practical issues when dealing with large libraries and multiple devices (phones, ipods, Apple TV's, other computers). You just have to take some time (not much) to learn how they work.


For instance I have smart playlists that are 60's, 70's, 80's, 90's, 00's.

In the comment field of every song I put something like "4 Star, 80's". I then give the song a rating of 4 stars and make a smart playlist that says

• 
  [/
• Any song rated 4 stars or more
• contains "80's" in comment field
  LIST]
  
  Now the songs get picked up automatically. But what's great is that if the library ever gets corrupted or I move to a different computer or whatever, because that meta data is in the song, I can have all my playlists back up and running within seconds. All I have to do is sort the entire library by comments and give everything starting with "4 Stars" a 4 star rating and the smart playlist does the rest. I'm not doing no drag and drop crap.

 

[westrock2000]

Recently I had a hard drive go bad in my mini (an SSD I purchased) and it wiped everything out. I decided to do a fresh install and not backup from the Time Machine. However what I did do was copy my iTunes and Photos installations from Time Machine to exactly the same folder structure as I had before. Both of them started up exactly as if nothing had ever happened. When I plugged in the phones and ipods and ipads it didn't have to resync the entire library on the devices or anything, it just picked right up. I love that about OSX compared to Windows.


Also.....Fusion drive is fucking fantastic. No other *mainstream* operating system offers such a great storage system. Microsoft needs to something similar ASAP.

 

[nutzo]

Apple seems to validate the most common configurations pretty well, but deviate from the norm at all, and they don't seem to challenge corner cases very well.

You should know better than to deviate from the norm with Apple products.
You need to follow what Apple tells you and buy new stuff

 

[Probleminfected]

Yep, Apple is complete garbage now. I even hear old folks talking about going back to Windows and "Samsung" for phones.

 

[westrock2000]

If we did a poll here of "Which do you hate worse: Windows 10 or Mac OS X?", I do wonder which one would score higher. The bog-standard Apple hatred here is rather dull compared to the spit-flecked rage one encounters upon the mere mention of the word "telemetry".

Why hate either of them? They both have their uses if they fall within your needs.

I use to be like you guys along time ago and then I started using Solaris and Linux for a living and it opened my eyes to being open about stuff. Now I'll try anything. And I'll give it a fair shot.

 

[Disposed]

So my experience seems to follow the same. I have switched back and forth between iOS, Android and even WP7/8 several times over the years. I have liked iOS because of its tight integration, attention to detail and quality control. Apple used to be very consistent, UI elements would stay the same from app to app during a time when android was all over the damn place and one app wold look and behave completely different from others. Apples OWN apps used to be top notch and always work flawlessly. Now i have shitloads of issues with the podcast app not downloading podcasts correctly or just flat out crashing with no explanation. iBooks keeps reverting to old bookmarks for no reason forcing me to have to go through and manually find where i was in the book.

My ipad has issues where it will just run out of memory and flash a blue screen and reboot. Super awesome that it happens so many times as im loading into a hearthstone game. My phone seems to be rebooting itself at night because it will require a password in the morning saying it needs one after a restart.

Apple has seriously regressed over the last couple generations. A closed wall approach like Apples only works if the user experience is absolutely top notch and very consistent. Back when i had my iphone 5 it was. Now its a fucking mess.

Meanwhile in those generations they have regressed Android has drastically improved. The inconsistencies seem to have been ironed out, performance still seems to be an issue with some manufacturers (my HTC one M8 was absolutely flawless, my note 4 was a piece of shit that would bog down for no good reason).

Now that said i have some serious beefs with android...

The iphone connector everyone in the android fanboy camp loves to make fun of is vastly superior to anything android has had for the last 9 years. Audio out over the USB is very very nice to have. No fucking with bluetooth just plug the phone into my stereo and it works flawlessly. USB C have audio out like the iphones?

Sound quality!!!! I spend many hours during the week listening to music on my phone with headphones. Quality has ranged from absolutely fucking garbage (pretty much every motorola phone i have ever owned) to absolutely top notch like the one m8. There's just no quality standard for android audio quality. Every iphone and lumia phone i have owned have all had solid audio quality.

All that said i will probably end up buying the next HTC flagship and i will likely never own another iphone unless something drastic changes. It really sucks because i enjoyed trying all the different phone operating systems from time to time to see whats changed. Now with webOS being long gone, WP being on life support and iOS going downhill its like im forced to just use android going forward and thats boring as hell.

 

[amdgamer]

I hate how much slower my iPad 3 gets every time I update to the lowest version of iOS...

That alone is enough for me to never buy another Apple product.

Yup. The latest updates pretty much made my ipad2 unusable now from the insane lag. My iPad 3 is also getting laggier. Next tablet will be a Microsoft Surface.

 

[Staples]

I hate how much slower my iPad 3 gets every time I update to the lowest version of iOS...

That alone is enough for me to never buy another Apple product.

This is expected. You can always refuse updates but soon you won't be able to install/use new apps. My wife was forced to upgrade from iOS7 just yesterday.

 

[heatlesssun]

Windows 10 runs Windows 7 era devices better than Windows 7 did. my ipad mini can barely open keynote anymore and it was made in 2014.

It's kind of interesting how people will talk about "Windows bloat" yet a lot of work has been done to Windows since Vista to hold the line on it's minimum resource requirements and that only extended further with Windows x86 now becoming mainstream on Atom based tablets. Full desktop Windows actually runs reasonably well on devices less powerful than phones.

 

[nilepez]

So what are the buggy iOS programs? I do agree with deleting some of the default programs that I don't use, but I haven't had that many problems with the programs that I've used. I do wish they'd let you downgrade to the last build of the previous iOS version (i.e. 8). To me, 9 is a bit slower...or at least it occasionally has lag opening programs/unlocking the screen that I don't remember seeing in iOS 8.

I have no idea about iTunes, because I don't use it. I may install it to back up my phone, but after that I'll uninstall it again. iTunes on Windows was never considered a good program, but if it's gone downhill on Macs, then that's newsworthy, because I always heard it was great on that platform.

 

[N4CR]

Had three different friends, in different countries, speaking different languages, all have this happen to their 4s...
Have heard it's not just limited to the ifool'n.

Meanwhile, I update a 2011 vintage SGS2 to 4.x and its a decent improvement.

 

[JustReason]

Windows 10 runs Windows 7 era devices better than Windows 7 did. my ipad mini can barely open keynote anymore and it was made in 2014.

iCloud is the absolute bane of my existence, I have to try to keep presentations synced for sales people across 5 devices, and it is an utter nightmare..

Want to force a sync to get everything on the device? Sorry no button for doing that, you just have to sit around like a jackass and wait for the "magic" to happen.

Still Not working after sitting around for 20 minutes twiddling your thumbs? Force kill keynote and open it again and wait another 10 minutes.

Still not working? Reboot the ipad and wait another 20 minutes to see if it now feels like syncing.

90% of the problems I have with apple are the lack of user controls. just give me a GD refresh button to pull down the files that I already put on icloud hours ago!


Airplay is an absolute mess. No rhyme or reason to when it will work and when it won't. you can even turn your lockscreen to never time out in an attempt to not have the airplay presentation close out, but still in the middle of a presentation, airplay will disconnect if the presenter doesn't do something with the screen in a certain amount of time. (If anyone knows how to fix this, please do chime in.)

OK laughing my rear end off on that one.

 

[rat]

90% of the problems I have with apple are the lack of user controls. just give me a GD refresh button to pull down the files that I already put on icloud hours ago!

That's just asinine. I know with OneCloud, Google Drive and Dropbox, any change instantly reflects. Why can't iCloud manage to do it that way?

 

[nutzo]

Meanwhile in those generations they have regressed Android has drastically improved. The inconsistencies seem to have been ironed out, performance still seems to be an issue with some manufacturers (my HTC one M8 was absolutely flawless, my note 4 was a piece of shit that would bog down for no good reason).

Yet my Note 4 has been great. It's fast, and I've yet to have it crash on me.
My Note 4 came with Android 5.1, which may be a large part of why I've had no problems. 5.0 was a mess, and even 4.X had problems on some phones.

 

[Comixbooks]

 

[Disposed]

Yet my Note 4 has been great. It's fast, and I've yet to have it crash on me.
My Note 4 came with Android 5.1, which may be a large part of why I've had no problems. 5.0 was a mess, and even 4.X had problems on some phones.

I lied, just realized i remembered wrong, i had the Note 3. The wife has had the note 4 since release and from what i have seen it was actually slower than the note 3 but i have not touched her phone in quite a while.

 

[krotch]

Now that said i have some serious beefs with android...

The iphone connector everyone in the android fanboy camp loves to make fun of is vastly superior to anything android has had for the last 9 years. Audio out over the USB is very very nice to have. No fucking with bluetooth just plug the phone into my stereo and it works flawlessly. USB C have audio out like the iphones?

That's all dependent really on stereo manufacturer. Only recently have stereo companies started supporting Android over USB. That's not a phone issue.

Now since Android 5.0 Lollipop, phones can also use USB DACs. Prior to that, it was up to manufacturers to add USB DAC support.

I do audio over Bluetooth, just cause I hate cables. I simply tap the NFC areas together and I'm good to go. No opening up my usb cover to plug it up (Sony Xperia Z2, so have port coverings for water resistance). This is only when I'm portable. I don't use my phone for music at home, except like when I'm taking a shower or something.

Sound quality!!!! I spend many hours during the week listening to music on my phone with headphones. Quality has ranged from absolutely fucking garbage (pretty much every motorola phone i have ever owned) to absolutely top notch like the one m8. There's just no quality standard for android audio quality. Every iphone and lumia phone i have owned have all had solid audio quality.

That comes down to cost. You can't have a decent DAC in a $50 phone. Most will just use the integrated DAC. Others that care will have separate DACs, but will charge more. Although, companies like Samsung don't care. They'll charge you a lot and give you junk audio anyways.

That's why I only gravitate to Sony for my phone. The audio quality isn't audiophile grade or anything, but it's good for those times I'm mobile. The HTC One is definitely better, but I don't like the rest of the phone.

Companies also need to care about not taking away sales of their DAPs at the same time (if they have them). Apple essentially killed off their iPods cause of the iPhone. Sony was starting to do the same, so I think the newer Xperia phones may end up with worse sound. They already lack features from their Walkman line, even though they could have easily implemented them.

All that said i will probably end up buying the next HTC flagship and i will likely never own another iphone unless something drastic changes. It really sucks because i enjoyed trying all the different phone operating systems from time to time to see whats changed. Now with webOS being long gone, WP being on life support and iOS going downhill its like im forced to just use android going forward and thats boring as hell.

I'm hoping in the future I can easily go back and forth between Android and Windows on the same device. MS is suppose to allow WP10 to be installed on an Android device. Let's see if that actually happens and if it'll be easy to go back to Android after swapping to Windows.

 

[krotch]

That's just asinine. I know with OneCloud, Google Drive and Dropbox, any change instantly reflects. Why can't iCloud manage to do it that way?

Even if it doesn't instantly reflect, you can force sync or you can view a log to see why it's not syncing. At least I get that with OneDrive.

 

[///AMG]

You can "drag and drop". Just make a standard Playlist and sync that playlist to all your devices. Then "drag and drop" into the playlist.....then any time any device that uses that playlist is connected, it will be synced with what ever is in that playlist. Don't want a certain song in there anymore? Remove from the playlist and it gets updated across all your devices.

It really is a wonderful setup if you learn how to use it.

snip*

Yea I guess you and I are one of the few who dont have a problem with iTunes. I love using the playlists to manage and sync my music. I also use doubletwist airsync to sync my iTunes playlist to my Z2 and works beautifully. I can't stand using drag and drop, and folders, such a primitive ass way to manage music. Smart Playlist is awesome too.

I hate how much slower my iPad 3 gets every time I update to the lowest version of iOS...

That alone is enough for me to never buy another Apple product.

Didnt even realize Apple still updates the iPad 3, which is Amazing since I can't get Samsung to give me 5.1 on my 1 year old Galaxy Tab S 10.5, its only been released for 1.5 years and I only got one major update from 4.4.2 to 5.0.2 and its still a mess. Really really regret buying that. I don't know what I would rather have right now, getting no updates and having a really shitty experience or getting updates that may or may not have a shitty experience because my brother in law still uses his iPhone 5 every day and that works perfectly no complaints even when I want to get him a 6S.

I've not had a single issue in recent memory with any of the Apple ID related services. All three of my Apply devices, two iOS and one OS X, seamlessly update where applicable when a change is made on any other device. I can't speak to Apple Music but my iTunes Match account never had any syncing problems either.

I do have a problem, however, with the forced the OS updates...I can't even update Safari unless I get El Capitan and that's not a great option for me since my 2011 MacBook doesn't run it anywhere as smoothly as it ran Mountain Lion. I specifically downgraded to Mountain Lion this weekend just to enjoy how speedy my MacBook really is. They are GREAT out of the box machines but a couple of OS updates later and it begins to show its age too quickly.

I guess forced OS updates are where the industry is heading though.

I haven't had any issues with syncing between my iPad Mini 4 and my iPhone past few weeks either. Facetime and iMessage has worked flawlessly for me too.

Interesting, I pulled out my old Macbook Pro from 2009 and installed El Capitan and I had no issues with it. I am going to try to force myself to use it everyday for a week to see how that goes.


I guess all in all for some reason I never run into issues myself with Apple products, though admittedly my sister told me the iPhone 6S Plus I got her recently had to be repaired because the camera module was bad. When she got home the iPhone had a major kernel panic and wouldnt boot or restore, then came back to get a replacement and that one worked in the Apple store, walked out the store and I called her and the call gave the replacement a kernel panic too, came back and gave her a third one and $100 in free accessories for the trouble and the new one has been fine since. Probably the only bad experience anyone I have know has ever had, but the Apple store treated her very well so I am glad for that because I didnt have the time to help her troubleshoot and fix it. Reminds me of the Xbox 360, had 6 replacements in 2 years.

 

[morningreis]

If we did a poll here of "Which do you hate worse: Windows 10 or Mac OS X?", I do wonder which one would score higher. The bog-standard Apple hatred here is rather dull compared to the spit-flecked rage one encounters upon the mere mention of the word "telemetry".

Windows 10, by far. I use both daily (Windows/Linux Workstation, Windows/OSX Macbook) and while OSX isn't perfect, my complaints about it are pretty trivial. As a power user, I hate how Apple insists on dumbing things down and being overly simplistic. If I'm trying to be productive though (reading, writing, browsing, email, coding) it's pretty damn good. Windows 10 is in many ways broken or buggy. A lot of features seem half-implemented, and they are in this weird transitional phase where they are in between their vision from the future and recycled code from the past. They need to unify and consolidate a lot of their settings and features, and revamp some things that have never worked well (like networking two computers together). Just today I noticed this ancient icon in Windows 10, which really drives home how much is recycled:

If Apple were to sell us a shiny new operating system, I know they would take a considerable effort to get rid of vestiges of the past like that.

Oh and Apple's fixation on making everything thinner is annoying. Stop making desktops in the shape of a trashcan and allow us to turn it into a raid without buying 3rd party hardware. Make the Mac Mini upgradable and no one needs a super thin iMac, it doesn't make any sense, so give us are superdrive back.

One of the reasons I put a case on my phone (othat than protection) is specifically to add bulk to it. I feel uneasy handling an iPhone 5 or 6 because I feel like it's going to find any way it can to fall out of my hands and shatter. I'd rather they shift their focus elsewhere. Making devices ever smaller and thinner was great at one time when products were bulky, but they're not any more, and my hands aren't getting any smaller.

 

[almalino]

Lately collegues who use latest laptops from Apple often suffer in meetings when Skype calls are breaking in the middle, they cannot connect to BT conference devices, they have some problems sharing screens via skype to other people, sound issues etc.

It is not anymore uncommon to hear "Please bring you windows 10 laptop to the meeting because I have Apple and cannot guarantee the call quality" and then the usual joke from them "Jobs would not have allowed such things"

 

[krotch]

They need to unify and consolidate a lot of their settings and features, and revamp some things that have never worked well (like networking two computers together). Just today I noticed this ancient icon in Windows 10, which really drives home how much is recycled:

Exactly what problems are you having networking two computers together? I've been networking multiple computers together since Win NT. Then 2k, then XP, then Vista, then 7, then 8, then 8.1, and for a short while 10.

I've had Windows domain at home before. Right now, I don't. Just 2 desktops and 3 tablets networked, no domain. No issues.

Also who cares about old icon images? They went from flat icons, to 3D graphics ones, to moving ones, back to flat icons. I'd rather have old icons, than broken Finder. I haven't touched OSX in a long time, but is Finder still a broken POS?

 

[daglesj]

Apple also have another major issue of their own making.

Support!

As in hardcore technical support that is way above Genius level. Basically anything above fixing iTunes or dropping your phone in the toilet.

What happens is you have half a dozen local Apple support IT guys that can do all the tricks to get your Apple gear integrated into your office or work etc. Then an Apple Store moves in and takes out 60% of their bread and butter work. The other 40% is made more difficult due to Apple products becoming non-user servicable. So the Apple support guys all give up and find other jobs.

That leave Apple customers that require something above 'fixing iTunes' without any proper IT support.

It's happened in my area and I know it's happened in others. I had three of my customers decide to switch to Apple Macbooks due to pressure from their kids. I don't support Apple gear so advised them I couldn't help going forward. Anyway cut forward 18 months and I have them all back on Windows machines. Basically they bought the Macbooks, could find any local support, went to the Apple Store to ask for help integrating the Macbook into their work setup only to be told "Sorry, can't help you!"

It's a mess.

 

[morningreis]

Exactly what problems are you having networking two computers together? I've been networking multiple computers together since Win NT. Then 2k, then XP, then Vista, then 7, then 8, then 8.1, and for a short while 10.

I've had Windows domain at home before. Right now, I don't. Just 2 desktops and 3 tablets networked, no domain. No issues.

Also who cares about old icon images? They went from flat icons, to 3D graphics ones, to moving ones, back to flat icons. I'd rather have old icons, than broken Finder. I haven't touched OSX in a long time, but is Finder still a broken POS?

Something as trivial as creating network shares between two Windows computers behind a router has always been an excruciating pain in the ass for me.

I don't care about the icon itself, but it's indicative of how much recycled code there is, and from how long ago when they're advertising a whole new fresh OS. I've only been using my MBP for 3 years, but no I haven't had any problems with Finder. The only time I had issues was when I was using beta builds of Mavericks.