HOT!!! - Seasonic Platinum 1000W PSU - $149.99

I know Seasonic is one of the best PSU brands on the market and their PSUs are some of the most reliable, but that's a lot of bad reviews and complaints about issues with that PSU o.o
 
25% 1-star reviews on the egg makes me think twice. You can usually find the eVGA 1000 G2 for slightly less and the 1000 P2 for slightly more than $150, and with the 10-year warranty and top grade eVGA customer service, I would go with the eVGA.
 
aubsxc said:
25% 1-star reviews on the egg makes me think twice. You can usually find the eVGA 1000 G2 for slightly less and the 1000 P2 for slightly more than $150, and with the 10-year warranty and top grade eVGA customer service, I would go with the eVGA.
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I have that g2 unit and I'm very happy with mine
 
I believe, with one or 2 exceptions, all of the 1 * reviews are over a year old.

Nevertheless, it is a high number. Fortunately, I have no use for a 1KW PSU, so I don't have to worry about it.
 
I couldn't imagine basing a purchasing decision off newegg reviews. This deal is hot.
 
I believe this unit had an early revision with the first round of releases having bad caps on them. I really doubt seasonic would not fix your issue should you have one now.
 
Yeah - seems I have to RMA one of these (I'm experiencing the 'PC won't power on until ~x~ time has passed' issue), but I stress that I literally bought one of these for my [still going] most recent PC build back in December 2011 after reading the review for it on this very website. The problem's only manifested itself in the past six months or so as well.

One thing I *can* say about Seasonic's RMA process is to keep your invoice handy - they want to know the purchase date, where it was purchased *from*, *and* the invoice number of the order - all are 'required' ~asterisked~ fields before you can actually submit the RMA request.

It's only through sheer luck that I remembered that I bought mine from Provantage.com and that 1) I still was on Verizon FiOS back then (so no defunct email), 2) that I remembered my password, and 3) Provantage is still in business and thankfully keeps sales records that far back. If they weren't or hadn't, I'm sure I'd be up a decidedly brown creek without a paddle.

So - if you jump on this: KEEP ALL OF YOUR INFORMATION HANDY. I'd suggest printing out a copy of the order info and putting it in the little 'baggie' you get to hold the modular cords.

EDIT: Unless I read something wrong, they want you to send the unit back at your own expense (they don't offer a replace-then-return option)...and the unit, if found non-defective, will result in them levying a $25 fee on you. The unit must be returned within 14 days of being issued an RMA# or they'll ding you $5 for a "processing fee." The only plus? You don't have to send back all the modular cables. What a hassle. I'm going to have to fish out (and likely dust off) my pre-OCZ PC P&C 500W TurboCool (the only one I have with PCIe connectors), and have to unplug/remove one of my GPUs to make sure it doesn't over-draw. ~First-World Problems~, I know - but still a pain.

For such a well-renowned company, this RMA policy is pretty damned Draconian: http://www.seasonicusa.com/RMABeta/Default.htm

I paid nearly *double* what this thing is selling for now back in December 2011. Whoever may have implied that 'buying the best gets you the best service' was obviously wrong. I bought this thing for the seven year warranty, but if UPS is too slow (I'm in VA, they're in CA) or one of their techs decides to mark the unit as good, I pay $25-30 bucks to get a potentially bad unit sent back to me? I also have to apparently be very careful to ensure the box and its contents can survive potentially being roughly handled by saying if the unit arrives 'damaged' that it might void my warranty altogether or result in them shipping back the unit to me at my expense (meaning I'll make sure the box arrives so well-insulated and packed that it could survive being thrown a few miles by a tactical nuclear weapon, let alone a careless package thrower).

In what world does this sound like good customer service?
 
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I bought a 750W SeaSonic SS-750KM3 for $128 shipped back in 2013. Mounted it up and heard a pop as soon as I turned it on (i.e. it let out the magic smoke so it didn't work after that). As a new purchase I was able to return it to NewEgg rather than RMA to Seasonic but I had to pay for the return shipping, which more than erased the promo discount I had gotten.

These things happen to all brands so that particular experience wouldn't keep me from buying Seasonic again, but I do suggest to manufacturers it could be brand differentiation to offer some kind of discounted shipping on your RMAs.

And yes, NewEgg, I may be a Premier member today, but the bulk of my purchases are still at Amazon.
 
If I hadnt recently switched to an AX860i, I'd be all over this. I guess I still have time to take it back though, with the rebate its 30 beans cheaper than what I paid for the AX.

But is my time worth a 30 dollar savings?
 
So how do you become a "select costumer"? Feels like I'm dragging out one of ten awards cards to be scanned.
 
Blazemore said:
So how do you become a "select costumer"? Feels like I'm dragging out one of ten awards cards to be scanned.
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For Newegg it mostly means needing to be signed up for their email newsletters, but some deals seem to still only be available to some of those people, not all. I'm not sure.
 
Destruya said:
Yeah - seems I have to RMA one of these (I'm experiencing the 'PC won't power on until ~x~ time has passed' issue), but I stress that I literally bought one of these for my [still going] most recent PC build back in December 2011 after reading the review for it on this very website. The problem's only manifested itself in the past six months or so as well.

One thing I *can* say about Seasonic's RMA process is to keep your invoice handy - they want to know the purchase date, where it was purchased *from*, *and* the invoice number of the order - all are 'required' ~asterisked~ fields before you can actually submit the RMA request.

It's only through sheer luck that I remembered that I bought mine from Provantage.com and that 1) I still was on Verizon FiOS back then (so no defunct email), 2) that I remembered my password, and 3) Provantage is still in business and thankfully keeps sales records that far back. If they weren't or hadn't, I'm sure I'd be up a decidedly brown creek without a paddle.

So - if you jump on this: KEEP ALL OF YOUR INFORMATION HANDY. I'd suggest printing out a copy of the order info and putting it in the little 'baggie' you get to hold the modular cords.

EDIT: Unless I read something wrong, they want you to send the unit back at your own expense (they don't offer a replace-then-return option)...and the unit, if found non-defective, will result in them levying a $25 fee on you. The unit must be returned within 14 days of being issued an RMA# or they'll ding you $5 for a "processing fee." The only plus? You don't have to send back all the modular cables. What a hassle. I'm going to have to fish out (and likely dust off) my pre-OCZ PC P&C 500W TurboCool (the only one I have with PCIe connectors), and have to unplug/remove one of my GPUs to make sure it doesn't over-draw. ~First-World Problems~, I know - but still a pain.

For such a well-renowned company, this RMA policy is pretty damned Draconian: http://www.seasonicusa.com/RMABeta/Default.htm

I paid nearly *double* what this thing is selling for now back in December 2011. Whoever may have implied that 'buying the best gets you the best service' was obviously wrong. I bought this thing for the seven year warranty, but if UPS is too slow (I'm in VA, they're in CA) or one of their techs decides to mark the unit as good, I pay $25-30 bucks to get a potentially bad unit sent back to me? I also have to apparently be very careful to ensure the box and its contents can survive potentially being roughly handled by saying if the unit arrives 'damaged' that it might void my warranty altogether or result in them shipping back the unit to me at my expense (meaning I'll make sure the box arrives so well-insulated and packed that it could survive being thrown a few miles by a tactical nuclear weapon, let alone a careless package thrower).

In what world does this sound like good customer service?
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Honestly, this doesn't seem that draconian to me. They just want an invoice. Get a gmail account or something for your purchases then you don't have to worry about a defunct email address.
 
cp_kirkley said:
If I hadnt recently switched to an AX860i, I'd be all over this. I guess I still have time to take it back though, with the rebate its 30 beans cheaper than what I paid for the AX.

But is my time worth a 30 dollar savings?
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If your AX860i is performing well, then there seems to be no compelling reason to endure the down time, return shipping cost, etc. unless you plan on a quad-SLI system upgrade
 
cp_kirkley said:
If I hadnt recently switched to an AX860i, I'd be all over this. I guess I still have time to take it back though, with the rebate its 30 beans cheaper than what I paid for the AX.

But is my time worth a 30 dollar savings?
Click to expand...

The AX860i is a fantastic PSU. A previous system of mine had an AX760i and I'm using an AX1200i in my current system. The voltage regulation and efficiency of these PSUs is the best I've experienced. The only thing that bothers me about these units is the POS fan Corsair uses (seriously contemplating voiding my warranty to replace it). Point being, I'd just enjoy your AX860i.

I do usually try to stick with Seasonic though (my AX1200i was the result of Corsair suckering me in with their pretty sleeved cables). I can't comment on Seasonic's RMA process because I've never had a problem with a Seasonic PSU (heck, I built a computer for a friend with a Seasonic S12-430 almost 10 years ago. It's still going strong and he uses it every day... knock on wood).

I'm also really picky about computer noise so the fact that Seasonic PSUs are some of the quietest is another reason I prefer them.
 
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