I'm curious what people have found to be the minimum padding required to have a HDD shipped to them and not develop immediate problems. I ask because I'm currently on my 2nd WD 4TB drive from Amazon, with the first developing issues within days and neither being packed what I would consider "well".
The one I just received is in a small cardboard box with the plastic spacers at either end to hold it in place. This box is inside a larger cardboard box which contains only a total of 2 small air pouches on 2 of the 6 sides. The disk has only really been protected by the inner box, so I'm curious if anyone has had similar experiences and found this protection acceptable?
The first identical drive had similar packaging, and as I said it developed problems, perhaps because of this. The replacement isn't much better protected, even after I left feedback about the first and and called their support specifically to request more padding. Is this new drive worth testing, or should I just send it back and complain more loudly?
The one I just received is in a small cardboard box with the plastic spacers at either end to hold it in place. This box is inside a larger cardboard box which contains only a total of 2 small air pouches on 2 of the 6 sides. The disk has only really been protected by the inner box, so I'm curious if anyone has had similar experiences and found this protection acceptable?
The first identical drive had similar packaging, and as I said it developed problems, perhaps because of this. The replacement isn't much better protected, even after I left feedback about the first and and called their support specifically to request more padding. Is this new drive worth testing, or should I just send it back and complain more loudly?