Dell U3014 unboxing :)

The reps dont always know. When it gets out its out. The savy consumer usually knows before they do. I think the bigger question is what does it fix? I'd be more worried about that than when but that's just me. If A03 doesn't fix much then there really isn't a need to buy the U3014 because its still got problems not worth having. So I'd be more concerned what it does and doesn't fix. Again, just my own opinion. :)
 
It has been confirmed by a Dell representative and an user that A03 fixes the horizontal line issue.
I am pretty sure that the bad overshoot in certain transition and issues with the uniformity compensation feature have not been fixed (http://www.tftcentral.co.uk/reviews/dell_u3014.htm)
Also, Dell has confirmed that the bleeding issue will not be fixed as it is within their specifications (http://en.community.dell.com/support-forums/peripherals/f/3529/t/19523908.aspx).

Are there any other issues that I should be aware of?
 
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A couple people had unresponsive menu buttons but probably bad luck. You covered the only ones to worry about. Backlight bleed occurs on most 30in monitors in some fashion in the corners. If it doesn't bother you then it'll be fine. No monitor is perfect. Tftcentral tests monitors pretty tough and they seemed to really like the screen even with the issues.
 
Ever since going from a 9800GTX and the supplied DVI cable to a TITAN and the supplied DP cable, all of my unresponsive button / monitor not entering sleep / returning out of it problems have disappeared.
 
I spend one hour with my new u3014 A02 and I was unable to reproduce the horizontal line issue at 2560x1600 in all areas of the screen. I have pretty good vision and have zero tolerance for this kind of issue.

Now, there is some bleeding in the two lower corners but the menu buttons work fine for now.
 
nice .. have been tempted to pick one of these up since i had a 3007 way back and loved it but after reading this thread .. i dunno anymore

I was eyeing it for a few months too but then I heard of all the problems and now I figure I wait for some more affordable 4Ks (The ~$1000 39" Asus should be coming early 2014)
 
Is there any other owner of the u3014 (pre-A03) that does have the horizontal line issue?
I thought that this problem affects all u3014 (except A03 version) and I am surprised to see that my unit (A02) is not plagued with this issue.
 
Is there any other owner of the u3014 (pre-A03) that does have the horizontal line issue?
I thought that this problem affects all u3014 (except A03 version) and I am surprised to see that my unit (A02) is not plagued with this issue.

My first 3014 was an A02 from April and had no lines. I did an exchange to see if I could get one without bottom corner bleed and this one is an A02 from June and it has lines.

Some people do not notice them. I asked my dad to come over to look and he said he saw nothing. But i noticed them before I read anything on the forums about it so I feel like I am free from bias.

Now that I have seen them for a while I can see them everywhere but they pop out when you have hard transitions on an image from dark to light. Just look at a silhouette picture.
 
I was eyeing it for a few months too but then I heard of all the problems and now I figure I wait for some more affordable 4Ks (The ~$1000 39" Asus should be coming early 2014)

The Asus 31.5" 4K costs ~£3000. What makes you think the 39" will be cheaper?:confused:

I'm waiting either for Amazon UK to get hold of the A03 or the BenQ BL2710PT.
 
The Asus 31.5" 4K costs ~£3000. What makes you think the 39" will be cheaper?:confused:

I'm waiting either for Amazon UK to get hold of the A03 or the BenQ BL2710PT.

Same resolution & bigger screen = larger pixels = cheaper to make and sell.
 
The Asus 31.5" 4K costs ~£3000. What makes you think the 39" will be cheaper?:confused:

I'm waiting either for Amazon UK to get hold of the A03 or the BenQ BL2710PT.

The 31.5" Asus uses the Sharp IGZO panel which is expensive. The 39" will be an AMVA panel (smiliar to the Seiki 39" though not necessarily the identical panel). When the 39" was sort of announced at Computex, Asus mentioned a ~$1000 price range.

The 39" was originally supposed to be released around now but it got delayed to early 2014...I hope the delay is to add HDMI 2.0.
 
i think im going to return my u27xxHM .. rather would have a 30. So the question is .. u3011 or u3014 ?
 
My first 3014 was an A02 from April and had no lines. I did an exchange to see if I could get one without bottom corner bleed and this one is an A02 from June and it has lines.

Some people do not notice them. I asked my dad to come over to look and he said he saw nothing. But i noticed them before I read anything on the forums about it so I feel like I am free from bias.

Now that I have seen them for a while I can see them everywhere but they pop out when you have hard transitions on an image from dark to light. Just look at a silhouette picture.

I do see some light lines in the bottom left corner using the following image test: http://smg.photobucket.com/user/neod3m/media/test.png.html.
The issue displayed by my monitor is much more subtile than what is described here http://en.community.dell.com/support-forums/peripherals/f/3529/t/19502072.aspx.

Now, I can indeed see the overshoot issue but I doubt that this will ever get fixed.
 
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i think im going to return my u27xxHM .. rather would have a 30. So the question is .. u3011 or u3014 ?

I own both monitors so here are my thoughts

The big improvement is the use of a less aggressive coating. White background does not look dirty anymore.

Another improvement is the reduction in heat due to the use of LED. The u3011 generates a lot of heat which can be an issue for some. The u3014 is also lighter and slimmer.

The input lag is lower for the u3014 and is almost inexistent under the gaming mode.

The factory calibration is better for the u3014, especially sRGB.

Black is slightly better with the u3014.

There is a new hardware calibration feature which requires specifically the Eye-One (i1) Display 3 from X-rite and a free calibration software provided by Dell. Assuming that you own the hardware, the hardware calibration does a better job than the factory calibrated settings. While the i1 D3 is a remarkable calibration hardware, it is a colorimeter which can have accuracy issue with LCDs. On the other hand, spectrophotometers do not have this issue but they are not supported by the Dell-Xrite software.

The hub is USB 3.0 for the u3014 and USB 2.0 for the u3011.

In terms of connectivity, the u3014 is, as expected, more up to date, due to the mini Display Port and display port 1.2 support (the DP out allows to chain multiple monitors).

Note that the u3014 has the following issues
1) The current revision is subject to the scan line issue which is documented in the Dell forums. This is expected to be fixed with the new A03 revision.
2) The u3014 is further subject to bleeding as a result of the edge lit LED.
3) The u3014 is subject to severe overshoot.

In my opinon, black is bad for both monitors. I would not watch a dark movie or play dark video games on any of these monitors.

In conclusion, the u3014 is better for gaming due to the lower input lag. For other tasks, the u3014 has a slight edge but it does not worth $500 more.
 
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I own both monitors so here are my thoughts

The big improvement is the use of a less aggressive coating. White background does not look dirty anymore.

Another improvement is the reduction in heat due to the use of LED. The u3011 generates a lot of heat which can be an issue for some. The u3014 is also lighter and slimmer.

The input lag is lower for the u3014 and is almost inexistent under the gaming mode.

The factory calibration is better for the u3014, especially sRGB.

Black is slightly better with the u3014.

There is a new hardware calibration feature which requires specifically the Eye-One (i1) Display 3 from X-rite and a free calibration software provided by Dell. Assuming that you own the hardware, the hardware calibration does a better job than the factory calibrated settings. While the i1 D3 is a remarkable calibration hardware, it is a colorimeter which can have accuracy issue with LCDs. On the other hand, spectrophotometers do not have this issue but they are not supported by the Dell-Xrite software.

The hub is USB 3.0 for the u3014 and USB 2.0 for the u3011.

In terms of connectivity, the u3014 is, as expected, more up to date, due to the mini Display Port and display port 1.2 support (the DP out allows to chain multiple monitors).

Note that the u3014 has the following issues
1) The current revision is subject to the scan line issue which is documented in the Dell forums. This is expected to be fixed with the new A03 revision.
2) The u3014 is further subject to bleeding as a result of the edge lit LED.
3) The u3014 is subject to severe overshoot.

In my opinon, black is bad for both monitors. I would not watch a dark movie or play dark video games on any of these monitors.

In conclusion, the u3014 is better for gaming due to the lower input lag. For other tasks, the u3014 has a slight edge but it does not worth $500 more.


Thanks for all that. I still dont know what to do. The 3011 and the 3014 are both very close in price. $500 more ? between the 3011 and 3014 or u27xxHM and the 3014 ?
 
There are way better 27" 1440p monitors available for > 30% less than the 3014, excluding the quality control plagued U2713HM
 
Thanks for all that. I still dont know what to do. The 3011 and the 3014 are both very close in price. $500 more ? between the 3011 and 3014 or u27xxHM and the 3014 ?

The u3014 A03 would be my preferred option. According to Dell USA sales, the A03 should be available by now (still unconfirmed by consumers).

Since the Dell exchange policy is hassle free, you can always return your new monitor if you are not fully satisfied.
 
Nope, still waiting to get a replacement for my current U3014 A02. As of yesterday the Dell Support person I am working with said they have no A03 revisions available to send to me in the US.
 
Nope, still waiting to get a replacement for my current U3014 A02. As of yesterday the Dell Support person I am working with said they have no A03 revisions available to send to me in the US.

Seems like everyone is waiting for the “ice to crack” and report that A03 is available through the normal dealers and not only via Dell retail.
Have tried to get in contact with the importer via the dealer but situation is the same as at Dell – no information and not able to guaranty that the monitor you will receive if placing an order will be rev. A03 even though statement are that you will at any time receive the newest version! Which is no guaranty at all!
Hopefully this will be sorted out sometime during the month of October so that we can start buying ourselves Christmas presents 
 
Update from Dell on Dell forums:

"For NEW stock, availability end of October. Used/Refurbished exchange stock should be at A03 now."
 
Well I fired off an email to Dell Tech support so hopefully they'll give me some good news.

Update: I got called back by the Tech support agent I am working with and he confirmed they have the A03 revision for an exchange and now they are sending me one. So assuming it is a A03 version they send me, I'll post back here once I get it.

Just remember if you are planning to buy a new one you should wait till end of October or beginning of November or you'll have to go through an exchange and the exchange won't be for a sealed new one but a refurbished one that they updated to A03.
 
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LOL, an update. My replacement was canceled because they couldn't guarantee me an A03 model. So until they can my shipment is on hold. So looks like it'll still be a little while. Well at least it's better than them sending me another defective monitor. :)
 
Hey guys,

I got an A03 sticker and it was manufacture on February 2013.

Everything looks great so far with a hdmi connections @ 2560x1600 at 60hz.

Please provide any further info on how to properly check for defects. I am still quite new at this.

Thanks.
 
Hey guys,

I got an A03 sticker and it was manufacture on February 2013.

Everything looks great so far with a hdmi connections @ 2560x1600 at 60hz.

Please provide any further info on how to properly check for defects. I am still quite new at this.

Thanks.

For the horizontal lines issue check this thread:
http://en.community.dell.com/support-forums/peripherals/f/3529/t/19502072.aspx

The test PNG file is linked in the first post. Download that image and display it full screen on the monitor. If you look at the image, you will see that the left side (usually the lower left quadrant) has little like interlace like lines as shown in the picture in that thread, while on the right side of the monitor the image is perfect.

These interlace like lines vary in severity. I have a decent A02, meaning the lines on it aren't clearly visible most of the time unless certain conditions are met. I even adjusted my brightness to below 30 so that I could reduce the chances of seeing it. If I am close to the monitor and looking at a image or video it is very noticeable. Even at my normal seated position I can see the lines but only when gradients or transitions between colors are present on the left side of the screen. A good example for me was when I was playing the game "The Swapper". It has a lot of colored fog like effects in the levels and the lines on the left were very noticeable. In windows 7 using Aero, title bars appearing on the lower left quadrant of the screen, have the lines visible if I am close to the screen but can only barely see them from my normal seated position. Increasing the brightness seems to increase the visibility of the lines. When Dell sent me a replacement, that A02 was so much worse with the lines problem than the one I currently have. So much so that if that was the one they sent to me first, I might have just returned the monitor for a refund because it was that bad no matter what brightness settings I used.
 
Hey guys,

I got an A03 sticker and it was manufacture on February 2013.

Is that brand new or a replacement?

The latest ETA is "late October" but it wasn't specified whether that is Europe, which it should be since the U3014 was released in the UK first.
 
For the horizontal lines issue check this thread:
http://en.community.dell.com/support-forums/peripherals/f/3529/t/19502072.aspx

The test PNG file is linked in the first post. Download that image and display it full screen on the monitor. If you look at the image, you will see that the left side (usually the lower left quadrant) has little like interlace like lines as shown in the picture in that thread, while on the right side of the monitor the image is perfect.

These interlace like lines vary in severity. I have a decent A02, meaning the lines on it aren't clearly visible most of the time unless certain conditions are met. I even adjusted my brightness to below 30 so that I could reduce the chances of seeing it. If I am close to the monitor and looking at a image or video it is very noticeable. Even at my normal seated position I can see the lines but only when gradients or transitions between colors are present on the left side of the screen. A good example for me was when I was playing the game "The Swapper". It has a lot of colored fog like effects in the levels and the lines on the left were very noticeable. In windows 7 using Aero, title bars appearing on the lower left quadrant of the screen, have the lines visible if I am close to the screen but can only barely see them from my normal seated position. Increasing the brightness seems to increase the visibility of the lines. When Dell sent me a replacement, that A02 was so much worse with the lines problem than the one I currently have. So much so that if that was the one they sent to me first, I might have just returned the monitor for a refund because it was that bad no matter what brightness settings I used.

Thank You so much!!

I noticed these interlace scanline issues when I had the dvi-d that came with my refurb monitor plugin to my 7970.

I then switch to the HDMI that came with my 7970 and everything looks flawless now, even after doing you suggestions above.

I do not have another dvi-d dual link cable to test and figure out if it is the port or the wire.

Also along with my refurb purchased I only acquire the following cables:

VGA - the monitor does not support this.
USB - Using it now, works fine as an USB 3.0 hub.
Power Cable - Works fines.
DVI-D - Severe issue of above mention interlace scanlines.
Safety and Hazard booklet.

This does not seem right, I feel like I got a wrong box of cables and accessories for the monitor. Did not receive a display port cable but got a VGA. I have already email them about the issue.

Any advice would help.

Thank You!
 
Mine is connected with a DVI-D but it wasn't cable related. The lines were there with either the one included by dell, or my original wire that I have been using for years with my Dell 2407.

If you are connected with a HDMI, I don't know if the issue shows, I never did check using HDMI. I don't know if HDMI will push the monitor to 2560x1600 or if it goes to a different resolution like 1920x1080. But either way, it has to be flawless on either connection IMHO or it's defective.

As far as cables go, you should have had a USB 3.0 cable (check this because the USB3.0 cable looks similar but is different than the USB 2.0 cable), Power cable, DVI-D and a Display port cable included. Since you didn't get the Display port cable, there is a chance you got the package for the U3011 monitor which has only USB 2.0 ports so the USB 3.0 ports on the monitor and card reader won't be hooked up at the fastest speed. Usually when you look at the cable the inside of the connector is blue on USB 3.0 cables.

Since you purchased a refurbished unit, I have to say it is a concern to me that the scan line issue might still be there in the rev. A03. We know that the rev A03 is available through the refurbished/replacement line so the scanlines should not be there with the DVI-D connection because supposedly it was fixed.
 
I have changed again monitor, and received a rev02, made in May.
I dont have scanlines. No bleeding.
And via a Displayport cable (the one mentioned in the first post) I can OC this monitor to 66 Hz (with the displayport cable suplyed I was only able to oc to 61 Hz).

Im keeping this monitor (for the moment)

I suspect that if we put the 1920x1200 res we will reach 120 Hz.
Edit: It goes UP to 86 Hz only. 1920x1080 should be 90 Hz.
 
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Dell tech support called me today. They said that an exchange for an A03 model would not be possible till at the earliest end of this month. I am thinking they are not trying to send me a refurbished unit but a brand new one since that is also the estimate for when you should be able to buy a new one direct from Dell. So the wait continues.
 
Mine is connected with a DVI-D but it wasn't cable related. The lines were there with either the one included by dell, or my original wire that I have been using for years with my Dell 2407.

If you are connected with a HDMI, I don't know if the issue shows, I never did check using HDMI. I don't know if HDMI will push the monitor to 2560x1600 or if it goes to a different resolution like 1920x1080. But either way, it has to be flawless on either connection IMHO or it's defective.

As far as cables go, you should have had a USB 3.0 cable (check this because the USB3.0 cable looks similar but is different than the USB 2.0 cable), Power cable, DVI-D and a Display port cable included. Since you didn't get the Display port cable, there is a chance you got the package for the U3011 monitor which has only USB 2.0 ports so the USB 3.0 ports on the monitor and card reader won't be hooked up at the fastest speed. Usually when you look at the cable the inside of the connector is blue on USB 3.0 cables.

Since you purchased a refurbished unit, I have to say it is a concern to me that the scan line issue might still be there in the rev. A03. We know that the rev A03 is available through the refurbished/replacement line so the scanlines should not be there with the DVI-D connection because supposedly it was fixed.

It was a bit of struggle, but Dell has sent me the wires I was missing. DVI-D, Display port, and USB 3.0. As of right now everything appears to be working perfectly. No BLB or Pixel related problems that I can find. I am able to do 2560x1600 on every port connection, including HDMI.

Any info on how to overclock this monitor with a 7970 gpu will be greatly appreciated."

Thanks Fellas! :p
 
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