Intel DH55HC motherboard RMA

rekd0514

Gawd
Joined
Nov 24, 2007
Messages
757
I just got done chatting with Intel to get this motherboard RMA started. I tested everything I could think of and I can't get video output from it and the USBs and PS2 port don't work. The tech guy was insisting that because I am not using 1333 memory, and instead using 1600 memory it could be causing the issue.

I told him that the memory down clocks to 1333 anyways and the system had been working before now anyways. I also told him basically everyone uses 1600 memory and to check newegg reviews, and that I did a memtest not long ago with no errors. He goes on to say that I can be voiding my warranty by doing this... blah blah

I eventually got him to do the RMA, but what do you guys think? I am thinking no possible way it has anything to do with the memory. He just seemed to be wasting a lot of time trying to avoid giving me the RMA IMO.
 
Just a follow up, the motherboard was definitely bad as I suspected. I also figured out why this motherboard was hanging on boot for me. You need to disable legacy USB for anyone else who is having this issue.
 
The tech guy is an idiot. 1600MHz RAM will work perfectly fine in that board.
 
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