Hey everyone, I bought this Sapphire HD 5870 1GB video card around Christmas time, and so far I've had issues with it. I've had to RMA the card twice already, and this time they sent me the Vapor-X edition. My system specs are in my signature, here's a video of what's going on, since I'm not sure how to describe the problem exactly. I apologize for the low quality, but my phone was the only source I had of posting a video.
This problem only occurs when running two monitors in the extended desktop display mode. Any other setting works fine. Main monitor is a Dell 22" on a DVI cable and the secondary is a Vizio 24'' TV on an HDMI cable
Link
And a list of what I've tried to resolve the problem:
Different PCI-E cables
Checked seating of card
Checked connections of cables
Plugged monitors/PSU into separate sockets, not a power strip
Moved my RAM to different slots, tried one stick of RAM as well
Used my old video card (Visiontek 4870, works perfectly, no problems at all)
Tried tons of different driver sets
Updated the BIOS of the video card
Have the latest BIOS of my mobo
Tried a different HDMI cable
Even reformatted today as a last ditch effort with no luck
I've probably tried a few more that I can't remember, but nothing to this point has worked. The most frustrating part of it is that my old card works perfectly, and tech support insists that it is not the card causing the problem, so I'm thinking maybe there is a compatibility issue with another component? But I'm really unsure.
So, people of Hardforum, PLEASE HELP!
This problem only occurs when running two monitors in the extended desktop display mode. Any other setting works fine. Main monitor is a Dell 22" on a DVI cable and the secondary is a Vizio 24'' TV on an HDMI cable
Link
And a list of what I've tried to resolve the problem:
Different PCI-E cables
Checked seating of card
Checked connections of cables
Plugged monitors/PSU into separate sockets, not a power strip
Moved my RAM to different slots, tried one stick of RAM as well
Used my old video card (Visiontek 4870, works perfectly, no problems at all)
Tried tons of different driver sets
Updated the BIOS of the video card
Have the latest BIOS of my mobo
Tried a different HDMI cable
Even reformatted today as a last ditch effort with no luck
I've probably tried a few more that I can't remember, but nothing to this point has worked. The most frustrating part of it is that my old card works perfectly, and tech support insists that it is not the card causing the problem, so I'm thinking maybe there is a compatibility issue with another component? But I'm really unsure.
So, people of Hardforum, PLEASE HELP!