EVE Online: CCP tells players that they won't fix the game

i've worked in software dev environments that very closely mirror how ccp is going about things. we would implement some major new features (usually two at a time), release our consumer app, then start working on the next new feature for the next release. support for the previous new feature was minmal unless someone found a way to make it crash. people loved those new features and we kept pushing units by always focusing on how many features we had.

the problems come later on when people start clicking around find a series of half baked functionality. that really sours people and its hard to explain to new or old users why multiple major items in the app never got fluffed out.

after a few years of this approach, our sales started going down fast. people started catching on eventually and our loyal users started blasting us on our own forums. you simply get to a point in time when years of neglect build up overpowers people's desire for more new things. plus people know that the new shit likely has problems that will be unresolved just like the last 5 years of releases...

and seriously eve needs to fix some of the ui mess. one of my friends just quit today because he was pissed that everytime he went to turn in a mission and click on the agent, you get a chat window that says 'you have not completed your mission yet!'. then you click on 'view mission' and the agent says the right thing. this makes *no* sense, it is easy as hell to fix, but it leads to confusion and bitterness.

the way I see it, most people playing eve got there with some help and encouragement from friends. people playing eve get more people to play. I think incarna could turn out to be a miniature disaster since almost no one playing the game cares about it, and new people joining the game are going to faceplant into the ui mess.

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and seriously eve needs to fix some of the ui me. one of my friends just quit today because he was pissed that everytime he went to turn in a mission and click on the agent, you get a chat window that says 'you have not completed your mission yet!'. then you click on 'view mission' and the agent says the right thing. this makes *no* sense, it is easy as hell to fix, but it leads to confusion and bitterness

I quit playing EvE because I hated the UI bugs and the fact you can't resize chat. Playing on a 73" DLP from 10 feet away and you can't read or see shit on their UI. One of the worst modern UI's ever.
 
I quit paying CCP right after they fucked up the game with "Dominion" expansion. New "Tyrannis" just made lag even worse according to my alliance mates, and new sovereignity system is both boring and horrible + riddled with bugs. Apocrypha was good expansion but after that it became crap. Maybe they will fix it after 18 months. :)
 
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