Windows 2000 permission errors

My registry got corrupted (again!) somehow, and i used an emergency repair disk to sort it out.

Problem is now, when i try to reinstall Nero, it gives me an error saying that the administrator doesnt allow programs to be installed, even when i am logged in as administrator!!

Any ideas how i can sort this?

^ BUMP ^

No one?

Create another login with Admin privelages and try to install. If you are logged in as Admin this shouldn't be a problem.
What happens?

i get a popup saying:

"The system administrator has set policies to prevent this installation"

Then the installer exits

Here is the log file from the installation:

=== Verbose logging started: 05/01/2004 23:05:17 Build type: SHIP UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
MSI (c) (E0:8C): Resetting cached policy values
MSI (c) (E0:8C): Machine policy value 'Debug' is 0
MSI (c) (E0:8C): ******* RunEngine:
******* Product: E:\Nero\Nero55\Nero - Burning Rom.msi
******* Action:
******* CommandLine: **********
MSI (c) (E0:8C): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (E0:8C): Cloaking enabled.
MSI (c) (E0:8C): End dialog not enabled
MSI (c) (E0:8C): Original package ==> E:\Nero\Nero55\Nero - Burning Rom.msi
MSI (c) (E0:8C): Package we're running from ==> C:\DOCUME~1\Aled2\LOCALS~1\Temp\295ec3.msi
MSI (c) (E0:8C): APPCOMPAT: looking for appcompat database entry with ProductCode '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'.
MSI (c) (E0:8C): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E0:8C): APPCOMPAT: looking for appcompat database entry with ProductCode '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'.
MSI (c) (E0:8C): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E0:8C): Transforms are not secure.
MSI (c) (E0:8C): Note: 1: 2262 2: Control 3: -2147287038
MSI (c) (E0:8C): Command Line: TRANSFORMS=1033.MST CURRENTDIRECTORY=E:\Nero\Nero55 CLIENTUILEVEL=0 CLIENTPROCESSID=992 %HOMEPATH=\Documents and Settings\Aled2 %HOMEDRIVE=C: %HOMESHARE= CURRENTMEDIAVOLUMELABEL=NERO5542_BUNDLED
MSI (c) (E0:8C): Product Code passed to Engine.Initialize: ''
MSI (c) (E0:8C): Product Code from property table before transforms: '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'
MSI (c) (E0:8C): Product Code from property table after transforms: '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'
MSI (c) (E0:8C): Product registered: entering maintenance mode
MSI (c) (E0:8C): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (E0:8C): User policy value 'DisableMedia' is 0
MSI (c) (E0:8C): Machine policy value 'AllowLockdownMedia' is 1
MSI (c) (E0:8C): Note: 1: 2720 2: 2
This installation is forbidden by system policy. Contact your system administrator.
E:\Nero\Nero55\Nero - Burning Rom.msi
MSI (c) (E0:8C): MainEngineThread is returning 1625
=== Verbose logging stopped: 05/01/2004 23:05:17 ===

Try looking here to see if this helps. I was looking at this part of the article:

Machine polices can be configured under the following registry key:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Insta ller

Value Name: AlwaysInstallElevated
Value Data Types: REG_DWORD
Description: If this value is set to "1" and the corresponding user value is also set, the Installer always installs with elevated privileges. Otherwise, the Installer uses elevated privileges to install managed applications and uses the current user's privilege level for non-managed applications

Value Name: DisableMSI
Value Data Types: REG_DWORD
Description: If this value exists and is set to "2", the Installer is always disabled for all applications. If this value is set to "1", the Installer is disabled for non-managed applications but is still enabled for managed applications. If this value is set to "0', any other number, or is absent, the Installer is always enabled.

No luck im afraid, altho the log file for the install has now change to contain the following:

=== Verbose logging started: 06/01/2004 19:18:14 Build type: SHIP UNICODE 2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
MSI (c) (74:10): Resetting cached policy values
MSI (c) (74:10): Machine policy value 'Debug' is 0
MSI (c) (74:10): ******* RunEngine:
******* Product: C:\Documents and Settings\Aled2\Desktop\Nero\Nero\Nero55\Nero - Burning Rom.msi
******* Action:
******* CommandLine: **********
MSI (c) (74:10): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (74:10): Cloaking enabled.
MSI (c) (74:10): End dialog not enabled
MSI (c) (74:10): Original package ==> C:\Documents and Settings\Aled2\Desktop\Nero\Nero\Nero55\Nero - Burning Rom.msi
MSI (c) (74:10): Package we're running from ==> C:\DOCUME~1\Aled2\LOCALS~1\Temp\2c153.msi
MSI (c) (74:10): APPCOMPAT: looking for appcompat database entry with ProductCode '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'.
MSI (c) (74:10): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (74:10): APPCOMPAT: looking for appcompat database entry with ProductCode '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'.
MSI (c) (74:10): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (74:10): Transforms are not secure.
MSI (c) (74:10): Note: 1: 2262 2: Control 3: -2147287038
MSI (c) (74:10): Command Line: TRANSFORMS=1033.MST CURRENTDIRECTORY=C:\Documents and Settings\Aled2\Desktop\Nero\Nero\Nero55 CLIENTUILEVEL=0 CLIENTPROCESSID=884 %HOMEPATH=\Documents and Settings\Aled2 %HOMEDRIVE=C: %HOMESHARE=
MSI (c) (74:10): Product Code passed to Engine.Initialize: ''
MSI (c) (74:10): Product Code from property table before transforms: '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'
MSI (c) (74:10): Product Code from property table after transforms: '{A4D7B764-4140-11D4-88EB-0050DA3579C0}'
MSI (c) (74:10): Product registered: entering maintenance mode
MSI (c) (74:10): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (74:10): Note: 1: 2720 2: 2
This installation is forbidden by system policy. Contact your system administrator.
C:\Documents and Settings\Aled2\Desktop\Nero\Nero\Nero55\Nero - Burning Rom.msi
MSI (c) (74:10): MainEngineThread is returning 1625
=== Verbose logging stopped: 06/01/2004 19:18:15 ===


There isnt anything in there that jumps out to me that could be causing this problem.

Right, ive tried to install it as Admin and also as another account with admin privileges.

Ive managed to install other programs just not this one.

Its pretty crucial that i get Nero working tho

OR has anyone got any bright ideas for free and good cd writing software that i can burn images with also?

Try this:

START>RUN>GPEDIT.MSC

then

Local Computer Policy>Computer Configuration>Administrative Template>Windows Components>Windows Installer

See if there are any policies set that shouldn't be, like the "Disable Windows Installer" policy.

Nah they're all set to "not configured".

I looked over your log again, and figured it had something to do with the string A4D7B764-4140-11D4-88EB-0050DA3579C0. So I Googled that, and found this. It is exactly the problem you are having. The fix is for XP, but I would imagine 2k would be the same. Fix is this:


If Nero has been removed and customer has trouble reinstalling it:

This usually works
Go to Run, enter C:\WINDOWS\INSTALLER
When that windows open there will be a string: {A4D7B764-4140-11D4-88EB-0050DA3579C0}
Remove this, then reinstall Nero

Hope THAT works for you...

Thanks waldog for all your doing, but im afraid that doesnt work either

I cant find the folder of that name.

Christ i wish i had an idea of what the hell was wrong

Not to belabor the obvious, but have you called Nero's support line?

Originally posted by Zippeh
Thanks waldog for all your doing, but im afraid that doesnt work either

I cant find the folder of that name.

Christ i wish i had an idea of what the hell was wrong

That's what we are here for. Besides, no one should be Nero-less. Did you actually look thru the drive looking for the folder? The folder C:\WINDOWS\INSTALLER is a hidden folder.

I have found the C:\WINNT\INSTALLER folder i meant i havent been able to find the folder named: A4D7B764-4140-11D4-88EB-0050DA3579C0

I'm about out of ideas - if it were me, I might try a different version of Nero to see if that works. I might set policies manually, but you say you can install other programs, so I dont think that would help. You can try cleaning the registry of Nero keys too....

I've tried two versions of Nero that i receved with two different burners. Also ran RegSupreme and that got rid of a lot of Nero crap.

Got any other ideas for cd burning software for free that i can use? Just to burn my crap then reinstall Windows?

Well, XP has that built in burning (cr)app - you could always use that. What I like to do to back up is just install another HDD, and drag your stuff over to it - that is IF you have one.