HardOCP News
[H] News
- Joined
- Dec 31, 1969
- Messages
- 0
If you bought one of Seagate’s Barracuda 3TB hard drives or Backup Plus 3TB external drives, you may be entitled to reimbursement . Here's a quote from the law firm handling the case.
These particular hard drives were marketed as innovative, fast, powerful, reliable, dependable, and having extremely low failure rates, when in reality, the failure rate of the drives was substantially higher than advertised. Consumers report them failing as an unprecedented rate – sometimes even days after their first use.
According to the firms' investigation, Seagate promised purchasers that it would replace the failed hard drives, but replacements were also defective, and failed at extremely high rates, leaving Seagate’s warranty promise unfulfilled, and consumers without working hard drives.
These particular hard drives were marketed as innovative, fast, powerful, reliable, dependable, and having extremely low failure rates, when in reality, the failure rate of the drives was substantially higher than advertised. Consumers report them failing as an unprecedented rate – sometimes even days after their first use.
According to the firms' investigation, Seagate promised purchasers that it would replace the failed hard drives, but replacements were also defective, and failed at extremely high rates, leaving Seagate’s warranty promise unfulfilled, and consumers without working hard drives.