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Monday, at its annual Convergence EMEA conference, Microsoft Corp. introduced new innovations that will enable companies to succeed in a mobile-first, cloud-first world. Chief Marketing Officer Chris Capossela detailed new capabilities in Microsoft Office 365, including meetings and voice services in Skype for Business; announced the worldwide availability of its customer engagement solution, Microsoft Dynamics CRM 2016; and introduced Microsoft PowerApps, a new enterprise service empowering employees to create the apps they need, connect to business systems in a secure way and easily share their apps with coworkers.
In a new commissioned study of European business and IT leaders, Forrester Consulting found widespread recognition of the importance of digital transformation in their organizations, and the need to dramatically reshape their business around customer outcomes and desires. The innovations Microsoft announced Monday are aimed at helping businesses achieve this by igniting entirely new ways to collaborate and intelligently engage with customers. Through comprehensive first-party solutions such as Office 365 and Dynamics CRM, along with innovations that empower businesses to rapidly create new business apps and easily share them on any device, organizations can control and drive their own transformation.
In a new commissioned study of European business and IT leaders, Forrester Consulting found widespread recognition of the importance of digital transformation in their organizations, and the need to dramatically reshape their business around customer outcomes and desires. The innovations Microsoft announced Monday are aimed at helping businesses achieve this by igniting entirely new ways to collaborate and intelligently engage with customers. Through comprehensive first-party solutions such as Office 365 and Dynamics CRM, along with innovations that empower businesses to rapidly create new business apps and easily share them on any device, organizations can control and drive their own transformation.