HardOCP News
[H] News
- Joined
- Dec 31, 1969
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Everyone knows that mistakes like this can happen. The problem here is that they seem to happen a lot at Best Buy.
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If it goes through count yourself lucky if not dishonest but don't bitch if they cancel it. If you run a business you'd do the same thing and cancel orders rather than going bankrupt.
Dear Best Buy Customer,
Thank you for your recent graphics card order.
A recent systems error on our web site allowed you to
purchase the VisionTek GeForce4 Ti 4600 Graphics Card at $129.99. The actual
price for this item is $399.99. Due to the nature of this error, we will be
canceling your order for this item. We apologize for any disappointment
this cancellation may cause.
We would like to inform you that the error has been fixed,
and if you are still interested in ordering this product, please visit
http://www.bestbuy.com/ComputersPeripherals/details.asp?e=11099619&m=488&cat
=521&scat=522
<http://www.bestbuy.com/ComputersPeripherals/details.asp?e=11099619&m=488&ca
t=521&scat=522> to place your order again. This card is available as a
special pre-order. It will begin shipping on 3/4/2002.
Thank you for your understanding. Please do not hesitate to
contact us with any questions or concerns.
Best wishes from Best Buy,
The Customer Care Team
Every last time I've seen this sort of thing from Best Buy, they've never honored this, not once, so this does not surprise Me, I think they do this as a PR stunt, well I'm not buying from Best Buy.
If I ran a small business sure I would. But this is a multiple chain No11 retailer. Also if you own a small mom and pop store you probably don't have a website for placing orders.If it goes through count yourself lucky if not dishonest but don't bitch if they cancel it. If you run a business you'd do the same thing and cancel orders rather than going bankrupt.
While this is obviously a pricing error, the question is why was there even a change in price of a GIFT CARD, I doubt they meant $15 off and were selling $200 for $185, because people would eat that up too.
Every last time I've seen this sort of thing from Best Buy, they've never honored this, not once, so this does not surprise Me, I think they do this as a PR stunt, well I'm not buying from Best Buy.
So, making a huge mistake that will piss off a ton customers and further give a company a bad rap is a PR stunt? Wow, remind me never to hire you as a marketing consultant! -laugh-
*GeForce 4 4600 i meant
I found the email:
Every last time I've seen this sort of thing from Best Buy, they've never honored this, not once, so this does not surprise Me, I think they do this as a PR stunt, well I'm not buying from Best Buy.