Well, I'm in the middle of a transaction here on [H], and I've encountered something that's kind of made me angry. I am doing a trade with another member (my iPad for his Transformer) and I offered to ship first since the other member has a decent amount more feedback on Heat and eBay than I do (although mine is 100% and he has a negative on eBay recently).
I stated in my original post that the only issue with the iPad is that the original charger is missing and I have been using an iPod cable to slow charge it overnight. So I ship it to him, and he receives it, and says it's not charging. I explain that it's a documented issue with the iPod cable that because it isn't a 10w charger, it will charge slower and only when the screen of the iPad is off--i.e. while the iPad screen is on, it says "Not Charging", but it does, in fact, charge when the screen turns off. I even sent him a link to an apple support thread explaining the issue.
He then says he did leave it plugged in and it did actually charge, but still wants to return it. I told him he could send it back, and then he replied: "Yeah no problem I will send it back tomorrow. To honest I just tried for like an hour and it's much slower than the Transformer but mine is overclocked to 1.6ghz dual core tho ..."
Is it me, or does it sound like he just took my iPad for a test drive and decided he didn't want it? I'm a little upset because I don't like sending people $350 gadgets just to "try out". I was under the impression that the reason people shipped first was to make sure people who had less feedback were trustworthy, and not for people with more feedback to test drive other people's things.
Assuming he sends me the iPad back without any more issues, what kind of feedback should I leave for this?
Update: He keeps coming back to the "Not Charging" message, even though it's well documented behavior for an iPad: support.apple.com/kb/HT4060
He has admitted that it behaves exactly as shown on Apple's own site, and he's also admitted that it does, in fact, charge, yet he still insists I sent him a defective product. I have made every effort here, including shipping first as well as offering to pay for a 10w charger to make him happy, so it's obvious that he is sticking to this point in order to get out of the trade. I sent a PM that states I'll no longer respond to anything that doesn't contain a tracking number for either my iPad or the Transformer (which I have, in essence, already paid for!).
He doesn't have Heat--he sent me a message through his eBay account to show the feedback through there. So, I can't leave a negative feedback through that means if this concludes poorly. Should I post his name when this is over if he doesn't go through? I haven't done much trading on this forum (been here forever, though, lol), so I don't know the protocol.
UPDATE
It's official, he reneged and has refused to reimburse my shipping. What's worse is he is now possibly committing fraud via the USPS by having the item returned to sender:
"Your Item's Status Your item was returned to the sender on December 20, 2011 because it could not be delivered as addressed"
This is a flat out lie. He is returning an opened package, and somehow his local post office let it through. He has now officially received my iPad, played with it, decided he didn't want it, and is now sending it back--all conveniently costing him NOTHING, and I am out time and shipping. This is a gigantic breech of our original agreement, and most of all my trust. He will claim that my iPad is defective, but by his own admission it worked exactly as an iPad is known to work when you do not have a 10w charger. A link to the Apple support article detailing this exact, AND NORMAL behavior: http://support.apple.com/kb/HT4060. I showed him the same links so he is aware that the iPad is functioning properly. He also flip flopped his story a few times, first saying it didn't work at all, then admitting he just didn't think it was fast enough compared to his overclocked Transformer.
The trader's name is ragingazn628
His eBay name is toms.technology http://myworld.ebay.com/toms.technology
He has accused me of lying by changing my original for trade post to include the information about how I charge the iPad. Here is the link to my original post: http://hardforum.com/showthread.php?t=1657699&highlight=ipad The last update was to add the "TRADE PENDING" to the top of my post. I will post images of my PMs with him so you can see that the timestamps show that the time of that last edit closely coincides with my agreement to the trade, and the dispute actually started days later. I didn't include the part about it saying "not charging" when it's plugged into a normal USB port, because that is normal behavior and not out of the ordinary.
Timestamps:
You'll notice that the time of the last edit to my for trade post is exactly the same time as when I agreed to our terms (his time is EST mine is CST). I had immediately edited my post to show that a trade was pending.
I stated in my original post that the only issue with the iPad is that the original charger is missing and I have been using an iPod cable to slow charge it overnight. So I ship it to him, and he receives it, and says it's not charging. I explain that it's a documented issue with the iPod cable that because it isn't a 10w charger, it will charge slower and only when the screen of the iPad is off--i.e. while the iPad screen is on, it says "Not Charging", but it does, in fact, charge when the screen turns off. I even sent him a link to an apple support thread explaining the issue.
He then says he did leave it plugged in and it did actually charge, but still wants to return it. I told him he could send it back, and then he replied: "Yeah no problem I will send it back tomorrow. To honest I just tried for like an hour and it's much slower than the Transformer but mine is overclocked to 1.6ghz dual core tho ..."
Is it me, or does it sound like he just took my iPad for a test drive and decided he didn't want it? I'm a little upset because I don't like sending people $350 gadgets just to "try out". I was under the impression that the reason people shipped first was to make sure people who had less feedback were trustworthy, and not for people with more feedback to test drive other people's things.
Assuming he sends me the iPad back without any more issues, what kind of feedback should I leave for this?
Update: He keeps coming back to the "Not Charging" message, even though it's well documented behavior for an iPad: support.apple.com/kb/HT4060
He has admitted that it behaves exactly as shown on Apple's own site, and he's also admitted that it does, in fact, charge, yet he still insists I sent him a defective product. I have made every effort here, including shipping first as well as offering to pay for a 10w charger to make him happy, so it's obvious that he is sticking to this point in order to get out of the trade. I sent a PM that states I'll no longer respond to anything that doesn't contain a tracking number for either my iPad or the Transformer (which I have, in essence, already paid for!).
He doesn't have Heat--he sent me a message through his eBay account to show the feedback through there. So, I can't leave a negative feedback through that means if this concludes poorly. Should I post his name when this is over if he doesn't go through? I haven't done much trading on this forum (been here forever, though, lol), so I don't know the protocol.
UPDATE
It's official, he reneged and has refused to reimburse my shipping. What's worse is he is now possibly committing fraud via the USPS by having the item returned to sender:
"Your Item's Status Your item was returned to the sender on December 20, 2011 because it could not be delivered as addressed"
This is a flat out lie. He is returning an opened package, and somehow his local post office let it through. He has now officially received my iPad, played with it, decided he didn't want it, and is now sending it back--all conveniently costing him NOTHING, and I am out time and shipping. This is a gigantic breech of our original agreement, and most of all my trust. He will claim that my iPad is defective, but by his own admission it worked exactly as an iPad is known to work when you do not have a 10w charger. A link to the Apple support article detailing this exact, AND NORMAL behavior: http://support.apple.com/kb/HT4060. I showed him the same links so he is aware that the iPad is functioning properly. He also flip flopped his story a few times, first saying it didn't work at all, then admitting he just didn't think it was fast enough compared to his overclocked Transformer.
The trader's name is ragingazn628
His eBay name is toms.technology http://myworld.ebay.com/toms.technology
He has accused me of lying by changing my original for trade post to include the information about how I charge the iPad. Here is the link to my original post: http://hardforum.com/showthread.php?t=1657699&highlight=ipad The last update was to add the "TRADE PENDING" to the top of my post. I will post images of my PMs with him so you can see that the timestamps show that the time of that last edit closely coincides with my agreement to the trade, and the dispute actually started days later. I didn't include the part about it saying "not charging" when it's plugged into a normal USB port, because that is normal behavior and not out of the ordinary.
Timestamps:
You'll notice that the time of the last edit to my for trade post is exactly the same time as when I agreed to our terms (his time is EST mine is CST). I had immediately edited my post to show that a trade was pending.
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