Goonigoogoo
12-07-2005, 06:59 PM
First off let me say, it was a pleasure dealing with WD for support, although my 36 GB Raptor RMA took more than a month the service and support was GREAT, unlike *cough* fujitsu *cough*. I deal with RMA's at work daily but this one was special, my HDD crashed, but no biggie, i had everything backed up, as should everybody.
Long story short, i just got my HDD back today, they sent me a 74 GB raptor instead with WD stating an apology for the wait and seeing how the 36GB were not available they sent me a 74GB instead. No details if it was a refurb or not, and the same 5 year warranty is still applicable. Needless to say i have a smile on my face from ear to ear.
Anybody else ever RMA a 36GB Raptor with WD and gotten a 74GB in return? :D
Long story short, i just got my HDD back today, they sent me a 74 GB raptor instead with WD stating an apology for the wait and seeing how the 36GB were not available they sent me a 74GB instead. No details if it was a refurb or not, and the same 5 year warranty is still applicable. Needless to say i have a smile on my face from ear to ear.
Anybody else ever RMA a 36GB Raptor with WD and gotten a 74GB in return? :D